Home theater

Hello everyone,    I recently purchased a Sonos Arc to accompany my Philips PUS8204/12. I have noticed a rattling / crackle at certain times watching blu ray movies. I have a case open with Sonos and senior sound engineers are checking the issue. It seems very similar to the issue found in the Bose forum https://community.bose.com/t5/Home-Theater/Bose-Soundbar-500-rattle-crackle-with-Dolby-Digital-Source/td-p/207427/page/6   I first noticed the crackle listening to blu ray (Hans Zimmer live in Prague - inception time). This was very audible and my family and I looked at eachother worryingly all noticing the strange noise. The same issue occurred watching the Conjuring 2 even at low volumes. Both were receiving Dolby atmos signal as shown in the app. Things I have tried below; changed Xbox one to Panasonic blu ray player issue persisted  changed HDMI cables issue persisted downloaded the same movie (conjuring on rakuten - no crackle but not sure of the audio output) changed the

Is there a way to mount the beam under a Samsung Serif TV?  

Please add support for additional surrounds and Atmos speakers in the ARC ecosystem. While bouncing Atmos off the ceiling is a decent method. Having ceiling mounted Atmos channels would be fantastic.  mike

Hello, This topic is in continuation of this one. I currently have a 5.0 setup with Beam and 2 Ones.The “problem” is that my room is very wide and I get the impression that the soundstage generated by the Beam is too narrow.I initially thought that upgrading to an Arc was the only option (having the risk of not being wide enough), but it was pointed out that an Amp could also be a solution whilst keeping my Ones. In any case, the Beam would need to be sold or moved, of course. I was checking the prices for the Amp and wired speakers and got to this conclusion (considering, of course, “regular” ordinary speakers, nothing too fancy or professional): Cheapest option (5.0): Arc onlyMedium option (4.1 or 4.0): Amp + wired bookshelf speakers + wired sub or Amp + floorstanding speakers)Too expensive option (5.1): Arc + Sub*I am, of course, considering the fact that I already own 2 Ones. I was checking the forum and I saw that the Amp as a home theater is not a very frequent solution. What’s y

I got a Samsung q70t 85 inches. When I plug my Sonos Arc via eARC the sound turn on and off. But, when I use the optical adapter it work perfectly but i can't use dolby atmos. 

Buongiorno, vorrei valutare l’acquisto di AMP per collegare due casse 8ohm sorround del vecchio impianto Hi-Fi. Fatto questo, è possibile associarle ad un beam e a un sub Sonos già in uso, giusto? L’HDMI attualmente utilizzato per il collegamento tra TV e beam a questo punto dovrei spostarlo sull’AMP?Grazie in anticipo, Roberto

My sub and surrounds show up as ? with my arc. I have submitted diagnostic 2022444264. I have removed them, factory reset, added them back, rebooted router and boost. Nothing worked. Up until today everything was fine. Please help.

Hi community,i already have 2 Sonos Five connected to my TV and I love them a lot.I would love to know if we can use a preamplifier for Home Theater and using jack input from each of the 5 Sonos Five to connect them to the preamplifier to get a perfect sound quality.if yes, how we can connect the Sonos sub or subs?Thanks for your help

I have Beam, connect and play 3. When I grouped them I can play music with no problem but when I try to play TV, I can only hear from beam. What am I doing wrong?

I am in the process of mounting my TV. I am also getting rid of my cabinet below my TV.Here is my setup:https://imgur.com/a/HveUqChIt the TV height ok? Any other suggestions?

What is the right place in my living room to put my second Sub ?

Our current surround configuration is the basic bar and 2 SL Ones, but I want to integrate our Five as well. I’m interested in the buying the Move speaker and was wondering if it would pair up with the surround system along with our Five? If not, would an additional Five pair up and be a part of our surround system too?

I have a LG CX and what to mount it to my wall.  But I have a lot of questions?  I am using this mount fo LG https://www.vogels.com/en-us/c/thin-505-extrathin-fixed-tv-wall-mountI have read this:When wall-mounting, it is recommended to have a clearance of at least 5.5 inches between the TV and Arc. As per important safety information one of the lists states; Do not block any ventilation openings. Leave a recommended space of 4“ (10cm) around the unit.How high should I mount my LG to the wall? How high should I mount my arc? Which mount for ARC?  Should I get the mount that can extend 2 inches?  https://www.sanus.com/en_US/products/mounts/wssatm1/ or get the flat mount?  I want the arc to be as closed to wall as possible. Do I need a mount that has magnet? Once I get my TV Mounted, I should mount arc 4inch or 5.5 inch below TV?   it is recommended to have a clearance of at least 5.5 inches.  Any hints or suggestion would be great.Thank you!

Hello everyone,I’m new to the Sonos community and love the sound from the sound bar.  The only thing is that the volume has to be at least 50 in order to hear it well.  To watch a movie and fill the room it has to be at 65/70.  This seems weird.  Is anyone else having this issue?  I have unplugged the unit.  Tried a different HDMI cord. And tried different video sources.  The thing I find interesting is that when I play only  music through the Sonos Arc (tv not on), the volume dial is only at a quarter and fills the room.  Would like to resolve this and not have to return the sound bar to Best Buy.  Please help!

After a software upgrade with Sony tv, soundbar no longer recognizes either Xfinity or Sony remotes.  The only way to get the volume adjusted is the stand directly in front of the soundbar with remote, then the beam works.  Have had installers here and they were clueless and said only 1 year warranty on soundbar, so no luck there.  (and BTW - that one year warranty is disappointing)

I upgraded to S2 and now my volume increases dramatically when I switch from TV to streaming or a DVD. I’ve called Sonos tech support and got no resolution and they said I could not return to the S1 version which worked fine.

when I have to turn up and down, it responds very slowly? 

I have an amazon fire toshiba tv. tv is wirelessly streaming.comcast is service provider. running hdmi from tv to beam, wireless sub and two play 1’samazon prime video and music play in surroundamazon music played through Sonos app plays in surround  netflix 5.1 shows only play through the beam and the sub  it’s driving me crazy  Any idea what I can try?

So I just bought a Sonos Playbase (front) and two Sonos One SL (rear). My TV is a Philips 70PUS7555. It supports SPDIF (Optical) to the Playbase, and have setup everything in surround. My problem is, that in my TVs audio settings I can pick “Stereo”, “Multichannel” or “Multichannel Bypass”. It seems like in the description, that it manages/alters the HDMI ARC audio, in which I have none of. When watching TV (streamed channels), or movies (Netflix, etc.) the Audio isn’t great. It seems like the rear speakers are at 5% volume, and only play some random background noise. I dont get any “wow” feeling from the surround, and it seems like theres something wrong. Am i missing something? I followed every step of the Sonos setup guide; and deactivated the built in TV speakers. Help please - I’m starting to regret my $ 1500 setup…..  

does anyone know how (if possoble) you can get the ps5 to output dolby atmos to the arc via the LG GX when playing a 4k bluray?

I am in the process of putting together a home theater/media room. Its a relatively small room, ~17' x 13', and I am putting together all the components.After spending time over a few visits at local stores and being blown away by the sound I pulled the trigger on a Sonos system. I was attracted to the other features of the system besides just movie/TV sound.I purchased a Playbar, Sub, and 2 Play 1 speakers. After doing some more research I started to have some concerns that I may have bit off more than necessary given my wants and needs.My main goal is great surround sound from movies and TV, the other streaming features are nice to have, but I am concerned I may have significantly over-payed for what will be primarily a surround sound system for my TV. Are the other features worth it?I would love to hear any feedback or advice from more experienced Sonos users.Also, I was told I did not need a bridge, however, i seem to be getting conflicting information on that. My router is downsta

Hi I need clarification on the setup I’m planning build. The TV is Samsung TU7000 65” with eARC connection “but this TV is not Dolby Atmos TV. Question: will SonosArc+Subgen3+oneSL produce Dolby Atmos given that movie being playback is Dolby Atmos format on TU700?or Dolby Atmos requires Dolby Atmos TV capable + eARC connection?Hope someone can get back to me with clean answer. 

Hi,Could somebody please tell me exactly what the difference is between DD5.1 and PCM Stereo 2.0 when played on a Beam? I know DD5.1 is a 5.1 soundtrack and the Beam isn’t a 5.1 speaker, so what happens?Because of the lip sync issues caused by my TV when watching some content, I have to have my Blu-Ray player set to PCM instead of Bitstream. This means the Beam receives PCM 2.0 Stereo instead of DD5.1. If I play the same scene, on the same volume but change the two audio formats the scene is much louder when played on DD5.1, but is volume the only difference between the two in this scenario?Thanks.

Reading through the threads this one comes up a bit, but we really need a feature to switch (even a manual in app switch) to turn the surrounds into full mode when watching music videos instead of leaving them in ambient.

Hey guys, I wanted to ask a few questions about the “dedicated side front channels” trick using Groups in a 5.0 or 5.1 setup. I know the process of how to do it, but I wanted to confirm some details before deciding on a purchase.I currently have a Beam + 2 rear Ones in Home Theatre mode. However, my room is very wide and the audio sources almost create a triangle shape instead of a rectangle.With that being said: Considering that the Beam will still drive the 3 frontal channels, is the widening effect of the new side channels noticeable? Or does the Beam narrows it again and compensates it? How is TruePlay impacted by this? I’d guess I’d run it without the “Front Group”, rendering it untrue. About the sync, is the Front Group ahead of the Home Theatre Group so all I have to do is delay the former? Is ARC capable of delaying the video if needed? Should I expect more crashes because of this? Basically, is it worth it?Do note that I’m aware that the Beam is designed to bounce the side cha