Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

893 Topics
6,805 Replies

K YAvid Contributor I

asked in Google Assistant and Sonos

Sonos Arc and Google Assistant: trouble linking

Hi all,When I try adding Google Assistant to my Sonos Arc, I encounter the following error messages from the Sonos app and Google Assistant respectively. I tried removing all the music services in my Sonos app and signing out of all my gmail accounts as suggested in some of the other posts, as well as installing (and uninstalling) the Google Assistant first before adding the voice service to the Sonos App. Could someone help me? Sonos support tried to diagnose the problem for an hour but we have yet to resolve it. Thank you.

14516

3 years ago

nic.igContributor I

posted in Google Assistant and Sonos

Selling devices with Google assistant support in countries where it is not available

Sonos devices are becoming increasingly popular in Russia. Sellers widely advertise the ability to manage Google Assistant as a competitive advantage. However, they do not say that Google Assistant is not available in Russia. I found out about this only after the purchase and this may be not only a reason for a refund, but also a lawsuit.There is no point in selling devices with a voice assistant in Russia, since it is not supported. Customers pay money for voice control but can't use it

401

3 years ago

SaADkKjuBNContributor I

posted in Google Assistant and Sonos

Google Home - Google Assistant - Sonos - Voice Match - Broadcast voice messages

Hi, i would like to use the Google Assistant broadcast voice messages with voice match in my Google Home family.The Google Home family has Sonos speakers and Google Home Minis.I want to use the Broadcast voice messages with these Sonos speakers. And i want to active voice match for every family member.The problem is, that my Sonos Account is set up in the Google Home Family and the speakers are only belongs to my Google Account. The Sonos speakers are not shared to the other family members. So, if you start a broadcast voice messages from the Google Home mini the message is only played on a other Google Home Speaker and not on a Sonos speaker, because the Google Home minis are shared in the family but the Sonos speaker not. There is a setting in the Google Assistant App. There you can see that all speakers appear in my Google Account. The other family members only see the Google Home Minis. The Google Home Minis are shared in the family, but the Sonos speakers are not.The question is,

13732

3 years ago

kimbo_vContributor I

asked in Google Assistant and Sonos

GA not updating information

Since a week my Sonos One isn’t updating the info from GA.When I say “Hey Google, goodmorning” it provide weather info, calendar and news.Now it doesn’t give me my recent calendar items anymore and the news is from a week ago.Could not find any info how to solve this. Is it because of the lawsuit between Sonos and Google?

272

3 years ago

roman_rmContributor I

asked in Google Assistant and Sonos

Playing Apple Music through Google Assistant on Sonos

There seems to be a really old thread on this where Sonos stopped responding, so I thought I would follow up - any update on being able to play Apple Music via Google Assistant? This feature has been available for Google Assistant for a while, and I think Sonos may be the only speaker that doesn’t do this in the market. Any update?

1192

3 years ago

MO92119Trending Lyricist I

asked in Google Assistant and Sonos

Google Assistant too loud and too sensitive on Arc

I have set the volume of my Arc to 50% for watching TV. For music this would be way too loud, but the level of TV sound is lower somehow, so 50% is just right.However, this also influences Google Assistant - the replies are very loud as well, and what’s even worse, the microphone is ultra sensitive! Seems like this is also adjusted by the overall volume.The Arc is in my living room, and I have a Move in my kitchen. Both speakers are ~20 ft apart (including a wall), but when I am in the kitchen and try to give a command to the Move, the Arc replies :-( Sensitivity is already at -2 for the Arc, and +2 for the Move, but that doesn’t help. I know that the Assistant volume cannot be set separately, but for the Arc this would be absolutely necessary...

5146

3 years ago

JaasonContributor II

posted in Google Assistant and Sonos

Disable Google Broadcast on Sonos Move

We keep our Sonos move outside in our backyard. Unfortunate we've discovered that all this time we've been broadcasting from our other Google devices to the whole neighborhood because of this.How can we turn off the broadcast function on this one device without having to disable Google Assistant altogether?

912

3 years ago

dawayContributor I

asked in Google Assistant and Sonos

Google Assistant On / Off itself on Roam

My Sonos Roam would randomly ON & OFF its Google Voice Assistant on its own, without any physical touch or App control. Does anyone else have the same issue? e.g. Your mic is back onLatest software updated. Should I contact customer support?

632

3 years ago

Kington P.Contributor I

posted in Google Assistant and Sonos

Sonos One voice

Hey, was just wondering how to activate the Google Assistant on the Sonos One? cant seem to get it to work it keeps failing

241

3 years ago

PhonsonicContributor I

asked in Google Assistant and Sonos

Support for Apple Music with Google Assistant

On this repeating topic, can someone at Sonos please explain the progress and likelihood of Apple Music working with Google Assistant? I’m still getting the message that Play 5 is not supported and surely this is something that should have been resolved by now.

3302

3 years ago

steve_greenblattContributor I

asked in Google Assistant and Sonos

Can I use Google Assistant to add another speaker when one is already playing?

I have 3 Sonos speakers: Kitchen, Great Room (default), and Sunroom. When I start playing music through Google Home it defaults to Great Room. Can I use Google Assistant to turn off/on one of the other speakers? I know that I can do this through the Sonos app but I’d like to be able to do it via voice.

701

3 years ago

Rod GContributor I

asked in Google Assistant and Sonos

Google nest ‘Lower volume when listening, feature not working with Sonos

I use my Sonos as the default speaker with my Google Nest. Music can be controlled on the Sonos by the Google Nest, no issues. However, the Google Nest feature ‘Lower volume when listening” does not work with my Sonos. This is very annoying as I have to shout Google commands when music is playing on my Sonos speakers. Ive tried re-lnking my Sonos speakers with Google Home, I’ve update the Sonos software to the latest. Is there a fix for this ?

1592

3 years ago

Lightning_88Contributor I

asked in Google Assistant and Sonos

Sonos Arc's Google assistant doesn't tv on TV

Hi, I just got a new Sony TV A80J and Sonos arc connected to an earc port. Every time I say, "hey google, turn on my tv," it says, "Sonos ARC switching input to TV," and nothing happens. But everything else works .. like if I say turn off the tv, it turns off if I say change input; it does. The only thing it doesn't do is turn the tv on.Also, note in the Google Home app, I name my tv "TV."Does anyone know a solution how to fix this Any help is appreciated.

2595

3 years ago

jsea206Contributor I

posted in Google Assistant and Sonos

Sonos One "Sorry i dont understand"

Sometimes even in a silent room, google will say “Sorry I dont understand”. Anyone else experience this? My other google home mini dont seem to triggered. Once in a while this will happen 2 in the morning. Some times it says “Sorry I dont understand”

861

3 years ago

tonyskierContributor I

asked in Google Assistant and Sonos

Default Speaker not being recognised

Using Google assistant my Sonos speakers are all recognised, but I always have to give the device name - it simply doesn't work unless I use a device name.Any ideas please?

2334

3 years ago

Ryan SRetired Sonos Staff

published in Google Assistant and Sonos

Google Assistant Voice Match Available on SonosSoftware News

Through cloud updates, Google Assistant has added the ability to set up Voice Match on voice enabled Sonos devices. This feature has rolled out to all households where Google Assistant is available. Voice Match allows you to teach the Google Assistant to recognize your voice. If you have multiple people using the Google Assistant on Sonos, you can set up Voice Match to provide user-specific responses and content based on who is speaking. This enables personalized results for the person asking Google Assistant questions. For more information about Voice Match, see the Google article here. Here are the steps to enable Voice Match straight from the Google article linked above: Link your voice To use Voice Match, you must link a Google Account to the Google Assistant device. If you have multiple Google Accounts, you can choose which account you want to use. On your Android phone or tablet, open the Google Home app . At the bottom, tap Home Settings . Under "Googl

786927

3 years ago

Sacrificial_AnodeContributor I

asked in Google Assistant and Sonos

Google Assistant No longer Saves Song Playing On Sonos to Spotify

My Sonos Speakers are connected to my Google mini, and I used to be able to say “Hey google, save this song” when I want to save a song to my Spotify library. I used to be able to do this when I played from the S2 app, and through the mini (Spotify Connect).It was a real nice feature because I discover new music by playing other people’s playlists, and being able to save songs this way was really convenient.However, now no matter how many I reset/unlink my Sonos/google system, I always get the response “Sorry I don’t understand.” It’s been happening for around 2 months now. Does anyone have this problem and can help me get this feature back? Thanks!

200

3 years ago

drewrayContributor I

asked in Google Assistant and Sonos

Unable to play music using Google Assistant on Sonos

I have a Beam for about a year. Before, I was able to play music on my Beam normally by asking Google Assistant to play it from Spotify on the Beam. Recently I purchased couple of One gen 2 speakers and set them as surround. After that I’m unable to ask Google Assistant to play music on the Sonos. I also noticed that my Sonos is no longer listed as speaker on the “Media” menu in Google Home app. Now the app only detects my google nest speakers, but no sonos speaker.I can still play music using Sonos app or airplay, and all Google Assistant commands work perfectly. I have tried to reboot my Sonos and make them as single speakers, but still Google doesn’t detect the speakers in “Media” menu. Is there any bug that cause this or any change on Google policy that no longer allows non-Google speakers to play music using the google assistant?

22998

3 years ago

P.HaganContributor I

asked in Google Assistant and Sonos

Google Assistant cannot find Sonos Move

I have tried multiple times to setup google assistant on my new Sonos Move. I am able to do this on my Sonos One SL,but the google app cannot find the move. Any suggestions how to fix this?

1883

3 years ago