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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,124 Topics
  • 55,591 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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8124 Topics
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Steviep3Avid Contributor I
asked in Controllers and Music services
Problem with switching services

Hi All,since new app installed I have a problem when switching from Amazon Service to saved or recent radio stations.Message comes up asSomething went wrong

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6 months ago
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IjewskyContributor I
asked in Controllers and Music services
app update issues

Just updated app now says system dosent have local area network access but the button is ticked in my iPhone settings- anyone know what’s going on or how I can fix it!? using play 1/3 and roam 

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6 months ago
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Matthew_47Contributor II
posted in Controllers and Music services
Clear/edit current playing songs

Hello, is it just me or is there now no way to either clear or rearrange your currently playing songs?

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6 months ago
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gib814Contributor I
posted in Controllers and Music services
Cant connect to Radioplayer after last app update 7/5/24

Unable to connect to radioplayer after the last update, 7/5/24. Cant connect to the radioplayer website from sonos app but can access via laptop

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6 months ago
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MartinyoContributor I
posted in Controllers and Music services
new sonos app does not find my system

I have had my sonos s2 app updated on my android phone and tablet.  It now does not find my system.  The s1 app does, but I would need to downgrade the devices.  I am on the correct network. Any ideas?  My speakers are 10+ years old but not had problems before.  It works off my wife's apple device.

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6 months ago
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Samuel Robert HaugumContributor I
posted in Controllers and Music services
Iphone 14 pro

Iphone 14 pro refuses to connect with new app. Tried everything…. SONOS GET YOUR GRIP!

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6 months ago
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BongobusContributor I
asked in Controllers and Music services
update freeze

new sonos Cannot get past update which automatically shows up and keeps coming up with sign in i say yes continue it flashes a screen then reverts back to software update  I cannot get past this re installed app and 

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6 months ago
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feh123Contributor I
asked in Controllers and Music services
Internet Radio via a url

This topic has been raised before (Dec 2023) but the answer there no longer works. I often use my Sonos system (Play5 2nd gen pair and a Sonos Boost) to play internet radio. I have used Radio.net, TuneIn and MyTunerRadio as Sonos Services. Over time all these have stopped streaming my radio urls! MyTunerRadio was working well but has now gone. TuneIn has not worked for me for a long time and the new TuneIn does not work either.I was wondering if anyone has found a fix for this. I have a Raspberry Pi running MoodeAudio - that works well with internet radios - has anyone tried connecting the output from that to Sonos. Has anyone tried VLC and airdrop to a Sonos uPNP server?Any thoughts much appreciated!

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6 months ago
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FILIBAOContributor II
posted in Controllers and Music services
CHE FIGURA DI MERDA!!!

Ho investito tempo e denaro nel corso degli anni per ottenere un sistema completo e affidabile. Purtroppo gli ultimi anni sono stati deludenti, come i nuovi prodotti proposti.L’azienda sta perdendo la guida e la filosofia iniziale, creando prodotti sempre più accattivanti, ma sempre più scadenti ed aggiornamenti volti a migliorare lapparenza piuttosto che le funzionalità!la mia delusione è totale e credo che rivenderò tutto il mio sistema di 10 componenti per trovare una nuova soluzione!Consiglio al CEO di cambiare mestiere o di fare un bagno di Umiltà! daltronde il successo da alla testa!!!SHAME ON YOU! I want my money back! Moderator Edit - Translation by Google:I have invested time and money over the years to obtain a complete and reliable system. Unfortunately, the last few years have been disappointing, as have the new products offered.The company is losing its initial guidance and philosophy, creating increasingly attractive, but increasingly shoddy products and updates aimed at

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6 months ago
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HewgContributor I
asked in Controllers and Music services
swapping my ARC and BEAM

I have two systems. One with a SUB, ARC and right/left ONEs. The other system has a SUB, BEAM and right/left ONEs.  I want to replace the BEAM with the ARC and the ARC with the BEAM.  I moved them into their new rooms but the ARC and BEAM are still identified with their previous rooms.  How do I change it in the software in the new S2 App   Thanks for your help.  

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Stanley_4
6 months ago
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Classicfan1001Contributor I
posted in Controllers and Music services
the terrible app upgrade

I want to revert to the previous app ASAP. This new “upgrade” is dreadful. Useful functions have disappeared and there are zero benefits to the new design. In an iPhone it’s useless, time consuming and irritating. I want a company person to tell me how to reinstall the previous app which was fine. Seems to me product managers have too little to do if all they do is mess around with a perfectly functional  app. 

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6 months ago
Freddy59
Freddy59Contributor I
posted in Controllers and Music services
alarm and sleep timer

I have just spent two days on and off to find the Alarms and Sleep timer?Should come to this page first, to say I am not happy is an understatement 😡

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6 months ago
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Josef.r.millerContributor I
posted in Controllers and Music services
IOS App update

It looks like the ability to add music to a queue instead of just replacing the queue has disappeared with the latest iOS app update. Am I missing something? I don’t see “play next” either.

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buzz
6 months ago
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cloudneilContributor I
posted in Controllers and Music services
Where did local/NAS storage go?

My Sonos App updated and changed in a big way. The biggest way is that I can no longer access my NAS storage that holds my music library, or find any kind of network storage option at all. All I can access are 'services' that I don't want.Am I missing something or have my speakers just become fancy paperweights?

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6 months ago
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Zipper2210Contributor I
asked in Controllers and Music services
playing music on new app

How do I play music with the new sonos app

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6 months ago
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PBonneContributor I
asked in Controllers and Music services
Telmore musik doesn't work after update

After newest update we cannot use Telmore anymore, it doesn't exist, it says.We cannot find it in the selection despite we have set the profil to Denmark and Danish language. How can we fix it?

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6 months ago
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TAMISUEContributor I
posted in Controllers and Music services
ALARM

I do not like the new App updates at all.  I can not find the alarm settings anywhere and it does not recognize my Roam.  Also hard to figure out how to change the channels for new music.  Please bring the old version back… this one is horrible.   Has anyone found where the alarm settings are? 

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buzz
6 months ago
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77privateContributor II
asked in Controllers and Music services
save individual songs?

Why can I no longer search or save specific individual songs to a Playlist? Option no longer given.

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6 months ago
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UnCagedContributor I
asked in Controllers and Music services
New App

Worst timing ever, tried to add ERA 300s as rear surrounds to a ARC and 2 Gen 3 subs, removed my 1 SLs, system won’t recognize them. I have family  arriving for week and my system is all jacked up. I reset the ARC, 2 subs, 4 1Sls and the 2 era 300s, added them with great difficulty, but they want a update then say they can’t connect to my WIFI even when they are next to router. Will the S1 app work? I found it on google play for android.

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6 months ago
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Anonymous
posted in Controllers and Music services
Solution to the Sonos App Issues

I’ve found the solution to the years long issues with the Sonos app.  It’s apparent the Sonos executives don’t care to invest our $$$ poured into the hardware over the years as they’ve never done anything to resolve the millions of negative comments over the years, for both iOS and Android  (like myself) user.The fix is… DITCH THE SONOS BRAND AND MOVE ON.  I’ve just ordered new Denon components to compliment my Denon turntable.  I’ll be selling or passing these products on after 5 years of frustration.If I could sue the company and get every cent I spent on these things, I would… Anyone care to initiate a Class Action suit ?? 

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6 months ago
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nats1momContributor I
posted in Controllers and Music services
Sonos new app screen on Android is grey

Okay, All my Music Library, Podcast, recently played info is GREY, not showing on my phone app.

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6 months ago
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ossie195Contributor I
posted in Controllers and Music services
New Sonos App - my home system not recognized

What in the world SONOs!the new app auto downloaded and now does not recognize my entire SONOs system!Fix this. also....i can no longer see or attach my home library from my NAS.  WHY??

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6 months ago
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Lloyd74Contributor I
asked in Controllers and Music services
Soundcloud content missing

When using SoundCloud by itself, I see dozens of songs under the artist. But when using Sobos and accessing the same 'followed' artist via Sonos, no songs for the artist appear. This problem appeared with the Sonos update around April/May 2024. Previously saw all the songs for SoundCloud artist when accessed thru Sonos. Anyone had any success resolving this?

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6 months ago
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DavsmausContributor II
asked in Controllers and Music services
Can't search YouSee Musik using new seach

When I use the new search yousee music isn't answering but when I use the old search it works perfectly.I have tried to uninstall/reinstall the Sonos app without succes.Anyone got a good advice? BR Claus

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6 months ago
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kaffeeapfelContributor I
posted in Controllers and Music services
New App (80.00.04)

Sorry Sonos,but your new App (talking about 80.00.04) is the most ridiculous thing I experienced for a long time. First thing after I installed it: sending WhatsApp messages to all of my friends to warn them.I am not talking about the new interface or having to get used to the new design. But almost all functions I am using daily are missing:Alarm Clock editing list queue list sonos Radio …  

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6 months ago
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