Components and Architectural

My robot vac just chewed the cable. Now I’m looking at $80 replacement. Can Sonos fix this? Would be great if they changed this hardwired lead 😢 

Hi,i recently purchased the complete Sonos system including Sonos Arc+ Sonos Era 300 x 2 + Sonos Sub Gen 3I have also a Technics SL-1200MK2 Black which I would love to connect to this setup that i have grouped and trueplay tuned.One solution is to get an RIAA/Pickup-Preamplifier  and connect it through a sonos line adapter to Sonos Era 300 but the problem is that the Sonos Era doesnt accept inputs when its in trueplay tuning mode.The Arc which is basically the mother in the trueplay tuning doesnt have any input.Can someone recommend a solution in which the Technics SL-1200MK2 can be earthed and also connect to the system so i can get a nice 3d sound?   

I will have 2 zones in my outdoor patio. I am planning on connecting the amp directly to the router via ethernet cable. Since i will have two sonos amps i was going to connect both of them directly to the router.  I noticed the amp has two ethernet ports and was wondering can i run one ethernet cable to the router and then use the other ethernet port to connect to the second sonos amp? will i lose any internet speed, will there be any audio delay? I have two zones so i can connect outdoor tv and speakers to 1 zone and garden speakers for the other zone and then use both zones for music.  Thanks for your help.  

do you have to upgrade the sonos port in order for the speakers to be integrated with other speakers through the receiver

Sonos Connect: Amp 2nd Gen does not turn on. Assuming a hard reset does not restore it to full function how do I get it repaired and how much might it cost to get it repaired?

HelloI have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router.  Nothing changes.Is it a lost cause?

Hi there, I recently purchased a Sonos Sub to pair with a Sonos amp powering 4 ceiling speakers in my garage. The amp is located in the house in an entertainment cabinet about 40-50 feet away from the sub. Long story short, I could not maintain connection for more than a few minutes, I moved the sub indoors into the house closer to the amp and all would work flawlessly. I reached out to tech support and was told the distance between the amp and sub was too far so I returned the sub. Is there any option I have? Would a Sonos boost help? I really liked what the sub added in the garage but it simply will not connect. I can not relocate the amp as all wiring is in wall. Any help would be appreciated!

100% newbie here. just moved into a house that has 6 ceiling speakers in the back patio and I bought the Sonos port and I have a Denon AVR-4306. how can I connect them to get sound from the app to the speakers? thanks for your help 

My Sonos Port is connected to my dac using coax cable. I’m practically using the port as a streamer. This is the first time in over 2 years I’ve had playback issues. Called audio store I bought it from and spoke to a friend. They both are also having the same issue. What is Sonos saying the issue is. 

Hello,my recently acquired port seems ti be a little dull when I connect it to myself Audiolab DAC .I’m a sonos owner for more than 15 years now . I A/B compared myself old sonos connect plug in the COAX1 of my DAC and myself PORT connected to the COAX2 port.Everything is OK with te connecte but the PORT seems to be muffled. The cymbals sound level is very low compared to the connect sound. With the RCA output there is no problem. I also swapped the DAC input , same problem.The output setup of both sonos is fixed volume. Did you notices this problem and did you fixed it?Thanks. 

According to the information on the 12V trigger”Port has a 12V trigger output with a current rating of 200mA that can be connected to an amplifier with a 12V trigger input. This brings an amplifier out of standby mode when music starts playing, reducing the time it takes for the amplifier to become active and start outputting audio to your speakers.”My question is, what makes the trigger turn off?Selecting Mute Hitting the stop button on the application  I have an analog TV input for the port, if the TV sound turns off, but the Sonos is still playing, will this turn off the trigger?  

Is there a Sonos product, which can plug into my home network and tune-in Sonos content, be controlled by the Sonos app, and stream music TO Airplay-ready amplifiers and receivers on the same network?

Hello! I’m using a Sonos Port since 6 months with my Denon AVR 1100w. Everything was going fine until a recent update (the one who added the new search bar). Since then, i’m exerpiencing many bugs : music stops, sonos port is lost… and I have to unplugg / plug again the device to get it working again.I tried a total reset of the Sonos port but it didn’t change anything. My Sonos Port is wired to a switch, wired to an Eero Pro 6 (Mesh, backhaul to my main Eero Pro).Other devices connected to the switch are working great, and I’ve done a port reservation for my Sonos device… Thank you so much for your help!   

Problems connecting NAS to a Sonos Port StreamerI have just replaced my failing Sonos Connect with a Sonos Port and updated the Sonos App to S2 on all my devices.I cannot make the Sonos Port add the NAS music folder to its music library.I assume the issue is with the NAS configuration! But the Sonos Connect worked for many years so the Port should!Would anybody have any ideas? NAS is QNAP TS-119P+        QTS 4.3.3.2211 build 20221124      system port 8080The NAS has a static IP of 192.168.0.250The Sonos Port is connected via an ethernet cable not WiFi.The music is at     \\192.168.0.250\Multimedia\Music I have the Sonos S2 App on;a windows 10 laptop fully updatediPad pro,Android phone, I have been reading pages on the net and in this forum.SMB comes up a lot but...I can't find any mention of SMB in the QNAP software.in the NETWORK & FILE SERVICES section under Win/Mac/Nfs  Enable files services is checked,Standalone serve is selected under advanced options   there is no SMB box to

Is there any negative in installing the ceiling speakers in a wall?  My wall location is pretty high so I want to tilt the speakers down somewhat.  Thanks!

Hello- I currently have a sonos soundbar, sub and 2 one sls in my living room. I'm about to add an amp and two outdoor speakers. When I hook them up, should I keep the amp and outdoor speakers seperate from the sound bar/inside speakers? Or should I hook them all together?My concern is that I want the inside speakers to play what's on the TV, while being able to stream music outside. But, would I also be able to occasionally be able to play the same music inside and outside?First world problems, lol.

I just bought the Sonos port and the Onkyo receiver TX-NR696 because it is compatible with Sonos, but can’t seem to get it to work. I have followed all of the set up required by Onkyo and changed the setting  correctly. The set is through the CD on the back of the receiver just like every video I watch suggest. The best I have got is when I switch the line out level to Pass-Through on the Sonos app and it was just garbled noise, but It was the song I had playing… and now not even that working. I also bought 4 Sonos One speakers thinking I could be listening to all Sonos speakers through out my house while also listening through my current surround sound speakers as well. At this point it seems I have wasted my money up buying the Onkyo receiver and all of the Sonos products. Nothing is working like it should it seems.Can someone please help me figure this out… I’m stumped. Scott

Hi! I have a question about the connection of Sonos Sub gen 3 with the Sonos Amp. I have a pair of Architectural In-Ceiling Speakers by Sonos install in my kitchen and they are connected to a Sonos Amp with speaker wire.I want to add the Sonos Sub gen 3 to this setup.Can I connect the sub with an Ethernet cable instead of using the RCA cable.1: Ethernet cable from the sub to the rooter.Or2: Ethernet cable form the sub to the Sonos Amp.I understand that the Sonos Amp need to be connected as well by an Ethernet cable on my rooter. Thank you for your knowledge. 

I have Port connected to a turntable & I am finding it the most confusing, clumsy & inconsistent device.I don’t know if I have installed it the wrong way or if I am not understanding how to use it, especially to output to different rooms and speakers. It is driving me totally nuts.‘Listen in every and any room’ they say. Not likely!Example - I have a pair of Era 100s and a Sub Mini set-up as the turntable listening system. These are all wifi connected. I start the turntable running, select Port as the source and then press play and it works (although inexplicably it often cuts out play when you turn the record over, you have to press play again…)In my main living area I have Arc, Sub and a pair of One SLs connected to the TV.If I try to add that room as an output… nothing. The audio from the TV continues, it doesn’t switch to the different source, if I try with the TV switched off… nothing.This doesn’t happen with other sources such as streaming from my iPhone or iMac or playin

Hi - getting a little frustrated here, so hoping someone may be able to help.I’ve had a boost for a while which basically allows me to connect my Play:1 on our terrace to the rest of the system. I recently discovered it had been unplugged, which explains why the terrace speaker wasn’t working.Now, I don’t seem to be able to reconnect the Boost. I have tried all the rebooting/factory reset tips, but my app tells me that it is not connected (with the red dot). When I tap through to get it connected, I am told that ‘all products seem available’ and then that ‘your products are connected’, despite still saying the the Boost is not connected.I would be hugely grateful if anyone can help in any way.Many thanks in advance, Jez

HiI play vinyl over my Sonos system using a turntable connected to a Sonos Port (with a phono pre-amp in between).I’m trying to find a component to connect into the setup (possibly via the Port’s outputs?) that would allow me to rip the vinyl wirelessly.Ideally the new setup would look like:Turntable line output → Sonos Port → {mystery component} → WiFi network → PC (with ripping software)I’ve been looking at AudioPro Link2 as a possible solution but can’t tell if that will give me what I’m looking for.Anyone have any experience of something like this?Many thanks.Ian

I have recently moved house and my Playbar is emitting a high pitch noise constantly when no music is played. Gutted to say the least! Been more than impressed with it until.it has randomly started outputting this fault. Anyone know a fix or how to contact Sonos support?

Hello, we have a problem with our sonos amp. When we are playing music from Spotify etc. he on random moments stops playing. Amp is connected with cable to internet. We moved device to other location and problem is same. We tried factory defaults and firmware upgrade but nothing help. Can I please for some tips, what should we check.Thanks

Hi,I want to temporarily use my Sonos Amp in a place where there is no WIFI.  The location means I cannot set up a Mobile Hotspot.  The set-up needs to be robust, it would be bad if I lost the music.  Is this possible? Ideally I would connect my phone to the Sonos Amp with cables, controlling the music (which is already on the phone) using the phone itself.  Help appreciated please!

My iPhone w adaptor linked to AudioQuest Firefly sounds very good using line in settings. Question is the recommended Source Level to set the Sonos Amp “source level” in the Sonos app. Louder with higher levels but also harsher to my ears. 2.1 millivolts I believe output on the firefly. thanks ahead of time