Answered

Sonos connect - slow white flash, factory reset fails

  • 30 January 2023
  • 2 replies
  • 156 views
C

Hello

I have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router.  Nothing changes.

Is it a lost cause?

icon

Best answer by Airgetlam 30 January 2023, 23:36

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Airgetlam

Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?

Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.

Speaking of which, have you called Sonos Support directly to discuss it?

Bruce
J

Hi!  Did you fix your issue? I have the exact same problem, and can’t seem to wok it out!

Terms & ConditionsCookie settings