Hello
I have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router. Nothing changes.
Is it a lost cause?
Answered
Sonos connect - slow white flash, factory reset fails
Best answer by Airgetlam
Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?
Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.
Speaking of which, have you called Sonos Support directly to discuss it?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?
Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.
Speaking of which, have you called Sonos Support directly to discuss it?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.