Sonos connect - slow white flash, factory reset fails

  • 30 January 2023
  • 1 reply


I have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router.  Nothing changes.

Is it a lost cause?


Best answer by Airgetlam 30 January 2023, 23:36

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Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?

Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.

Speaking of which, have you called Sonos Support directly to discuss it?