I have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router. Nothing changes.
Is it a lost cause?
Best answer by AirgetlamView original
Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?
Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.
Speaking of which, have you called Sonos Support directly to discuss it?