Components and Architectural

Sonos app says my Sonos Connect needs updating but update fails every time I try. Errors 30 and 1013. Tried connecting via ethernet to router, still no luck. Won’t allow use in the meantime..Anyone else have this problem?

I’m experimenting with removing my Boost from my system and running on my home Wi-Fi network. When I take out the Boost and restart my components the app no longer recognizes my system. Is this normal? Must I set up my system again as if it’s a new system?

HiI have a Connect Gen 2 which I'm trying to upgrade for use in the Sonos 2 app. The app finds the Connect and I follow the on screen instructions. It gets to a stage where the app says "Press the button with the flashing light", in the app this looks like it should be the play/pause button but the buttons on my Connect do not have lights. How do I get past this stage please. Thanks  John

I was recently gifted the Sonos Amp, which I have the option to return. The idea behind the gift was that it would enable me to play my vinyls through my current Sonos setup.For context, I currently have an old Technics SL1200 (no phono preamp) that I’ve never used, and an existing surround sound system comprised of the Arc, Sub and two Ones that I use with my TV and for music. I also have an OPPO UDP-205 4K Audiophile bluray player with a built-in DAC. I’ve been told it can be used as a preamp—not sure how good it’d be for that though. How can I integrate the Technics TT into my system? As I’ve no plans to get passive speakers in the near future, is the Amp redundant? I’m also open to purchasing additional products if it would mean a significantly better listening experience. 

I have 2x AMPs. Both disconnect from my network if I attached ethernet. I am also unable to switch wifi off. It fails if the ethernet is not attached but the device detaches if I connect ethernet. I have watched pings fail when the ethernet attached then restart when it is disconnected. The wired network is work for 20+ other devices so does not appear to be an issue. Both Amps work fine on wifi. Any suggestions as I would like to switch to a wired network.

I have a Marantz PM7000N amplifier with a Marantz CD6007 (CD player) and Pro-Ject Debut turntable connected to the amp using RCA cables to the respective audio in’s. I have a Sonos Port connected to the amp using the recorder out RCA  and then to the Port line in RCA.  The Port is streaming music to a stereo ERA 300 setup wirelessly. All works well playing music from turntable, CD player and Internet radio using the amps source for each device. The issue is, I cannot control the volume to the speakers using the amps remote control. The volume indicator goes up and down on the amp when using the Marantz remote but it does not alter the volume to the speakers. The only way I can control the volume to the speakers is from within the Sonos S2 app. Within the Sonos app I have the line out level set to ‘FIXED’. I have tried ‘VARIABLE’ and ‘PASS THROUGH’ on the line out level as well,l but i still cannot control the speaker volume using the amp. Does anyone have any ideas? Thank you.    

I have three outdoor speakers (Sonos by sonance) running to a Sonos connect:ampIt’s not getting enough power because of hardware. I have a second identical amp. Is it possible to bridge them together. Thanks 

I have a large, open space, living and kitchen area with 6 Sonos Architectural ceiling speakers connected to a Sonos Amp. I’m curious how some would recommend I wire them for the best sound. The room is a large rectangle. With L being the left channel and R being right, what would you do?LLLRRR orLRLRLR  

Hi,Since the new app update I am no longer able to control my 3rd party subwoofer connected to my sonos amp. The menu seems to just have vanished from the new app (see attached image). Needless to say, ability to control the sub from the app and to adjust crossover was one of the main reasons I bought the amp. Will this be fixed? 

Can I add 2 of these sets (sub + 2 rock speakers) to only 1 Amp and is it possible to keep 1 set as just a left channel and the other set as the right channel

Hi, Some days ago I managed to upgrade my system with the S1 controller to the new Sonos app. I bought a sub mini and 2 Sonos One 2nd Gen. I have been trying to add them to my existing Sonos system but when it has finished and needs to update, it is not working (even being connected with an ethernet cable). I have tried everything I have read here: rebooting router, switching off every single product, reseting the app. Try in other devices… disconnecting everything and connecting only the speakers not updating (but then the system does not reconognise them). Then connect everything back and again I can see them on the system (with the label: not registered)... Then I reset both and tried to connect the sub mini. It worked!! It did the updating properly (wireless) and it is working correctly. However, I have tried again the 2 Sonos One and still get the same errors. Sometimes is 1002 and most of the time is 1000. Anyone can help? Thank you very much.

I just installed a Sonos Amp connected to a pair of Sonos Architectural Ceiling Speakers (8”). The setup seems to work fine and plays correctly.  However when I try to detect the Architectural Speakers, I get an error that they cannot be found. “Make sure you’re connected to the same wireless network as Sonos, and give it another try.”My Sonos Amp is hardwired to my router via the network port but on the same home network. My phone running the Sonos app is obviously wireless. Is the error message literal? Does my amp really need to be wirelss? If so, does it get even crazier and do they both need to be on either 2.4 or 5 band?

I want to watch You Tube videos on my PC with the sound on  Sonos in Ceiling speakers. Connect using Wifi, no cables.With a Mac I could use Airplay, but how can I do the same with a PC?Merci

I am resetting my subwoofer after a power failure that caused the subwoofer to disappear on the My System.  When I press the join button and plug it in to the outlet, the status light blinks orange and white and never changes to blinking green and white.  Why is this happening?  

Simple enough question but I can’t find the answer in other threads. I just purchased a Sonos Amp with the intention of running two sets of speakers in different rooms. When speaking with the sales people, somehow this intention was lost. The sales folks say I can run the two pairs of speakers into the same banana plugs to drive both sets. However, they noted to check impedance of the speakers. One set is 8 ohms and the other 6 ohms. Is it safe to run these two sets of speakers on the Amp? 

I have installed Sonos in several houses. Each time when I arrive from one location to another, the app has to reconnect manualer. In earlier verson it connected seamless without doing any manual operation each time.Any tips or suggestion for improvement?

Hello,I have 2x ERA 100 and just bought new Roam 2.ERA 100s are bound together as one Stereo group and everything works great. Sound control on one of speakers control both etc.But, after I setup new Roam 2, I started being complicated… And I cannot figure out way to permanently connect it to the system - It’s only weirdly set as different group - cannot include it as 3rd speaker in that existing ERA bound.I’ve tried to use Grouping feature and now have to say that I want to play in 2+1 group in Spotify/BT.Problem is that now hardware controls on all 3 devices are useless as it does not control system volume and would unbalance room volume when used.Another problem is that when I turned-off Roam 2 for the night, the other day 2+1 Group was gone. And I had to setup it all over again.Please tell me there must be way how to bound those speakers together ?When configured, it sound great, but process if starting music every morning seems like total pain 😮 And volume controls are gone 😢 

My set up is above, can I add a sub to my set up ?

TV surround issuei have just tried to play music on my TV Room. This configuration consist of a Arc and two Sonos One SL.the result is the Sonos One SL’s keep getting a distortion in sound, on the other hand when this happens the Arc is all ok.using the lasted update I decided to true tune that worked but still ended with the issue on the surrounds. I did check if that was occurring with the TV on, but all ok.any ideas 

I have a good pair of Dali speakers that I would like to add to my current Sonos system which works with the S1 app. Does the new Sonos Amp work with the S1 app?Jim

So, I noticed today, looking the odd volume control issues I’m having, that some of my Ports had been set to Pass-Through rather than Fixed.  I didn’t do it, so it must be some glitch from recent firmware updates.  These things have been fixed since forever.So, Heads UP! Check your fixed volume components to make sure they still are FIXED!And no, this won’t solve the laggy volume control response from the app unfortunately.

I have a Sonos 1 system in my house with various devices connected. One of them is a Connect Amp which is not compatible with Sonos 2, hence I don’t want to upgrade to Sonos 2. I have now bought a Sonos One SL which is not compatible with Sonos 1 and so I have to make a new system using the newer Sonos app. However, I seemed to have entered some “twilight hellscape” where everything seems to work fine and it all looks good up until the very last moment when the Sonos app eventually reports “No products found”. I’ve tried it a few times now with the same result. This forum query seems to suggest that I should turn off all of the existing devices before creating a new system. Is this correct? If so, why is this? 

My Sonos Amp won’t power on. I have 4 amps and the other 3 are working but my 4th won’t power on. I have unplugged and let sit for a while and tried it again but no luck. I used a power cord from working amp and still wouldn’t power on. I tried holding the back button while unplugging and plugging back in and still no power. Need help!

So I try to group and it shows as playing but no sound coming out of speakers or connects for 5 seconds then stops and only plays from the era.  I have reset my router twice today and still the same issue. My products worked before this update. I have 12 Sonos devices and I’m at my wits end trying to get stuff to work since this update.   

Hello Sonos, I have a Gen 1 Sub that has suddenly atopped working. The issue is power. There doesn’t seem to be any power getting to it. I purchased a new plug/power lead to make sure it wasn’t a problem with the power lead but the sub still isn’t receiving power by the looks of it.Is there any support you can provide for this?