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Question

Sub Gen 1

  • June 26, 2024
  • 2 replies
  • 32 views
G

Hello Sonos,

 

I have a Gen 1 Sub that has suddenly atopped working. The issue is power. There doesn’t seem to be any power getting to it. I purchased a new plug/power lead to make sure it wasn’t a problem with the power lead but the sub still isn’t receiving power by the looks of it.


Is there any support you can provide for this? 

 

S
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2 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • June 26, 2024

This is a user to user forum with limited Sonos presence, you should call Sonos support and discuss your options, they can often assist you in getting a replacement at a good price.

G
  • Garysmith81
  • Author
  • Contributor I
  • June 26, 2024

Thanks very much Stanley. I’ll do that. 

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