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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,245 Topics
  • 24,883 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3245 Topics
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Digger77Contributor II
asked in Amazon Alexa and Sonos
Alexa only plays one song and then stops

Hi Folks Happy New Year to everyone! Just bought my 3rd Sonos this week (Sonos One). Alexa is only playing one song on a playlist then stopping which is driving me insane. Has anyone got a solution to this very annoying problem please? Looking at the forum it seems like a very common problem that keeps lingering on which is very disappointing considering the reputation of 2 huge companies Amazon & Sonos. Any help or advice from anyone would be much appreciated? Thanks

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UKMedia
6 years ago
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haverer2Avid Contributor I
asked in Amazon Alexa and Sonos
local library integration

anyone know whether you can tell alexa to play items in your sonos library to sonos speakers yet? Thanks.

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6 years ago
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Mark1971Contributor I
asked in Amazon Alexa and Sonos
Sonos Skill not found in Alexa app, Easter Canada

What is going on that Sonos connect is not possible with Alexa in Canada ? I’m reading posts that indicate only available in the USA and certain other regions. What are my options to connect Alex and Sonos?

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6 years ago
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mark_anderson_usAvid Contributor I
asked in Amazon Alexa and Sonos
So how do i tell alexa to play an AppleMusic playlist, or a sonos playlist?

Nothing mentioned anywhere in "release notes"

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6 years ago
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bsharbaughContributor I
asked in Amazon Alexa and Sonos
Using Alexa with my Vizio TV on a Sonos One

I set up my Vizio P-65 to work with the Vizio Smartcast Alexa skill this week. For some reason, when using the Sonos One, it works fine except it cannot turn the TV on. When I use my Amazon Echo, it can turn the TV on. Is the Sonos One not capable of turning on connected devices with voice commands on Alexa?

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AjTrek1
6 years ago
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Ian_SProdigy III
posted in Amazon Alexa and Sonos
Ducking - Any progress?

Simple question, seeing as Spotify support came early, is there any progress being made on the whole ducking scenario for multi-room Sonos systems? It's driving me mad and ruins the whole experience.

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Legnum Nick
6 years ago
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Petr H.Contributor I
posted in Amazon Alexa and Sonos
Sonos One With Alexa and Google Music

Hi, please is there any chance that sonos one with Alexa will be able to search and play songs through voice recognition? Thx for reply. Petr

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jgatie
6 years ago
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relbContributor I
asked in Amazon Alexa and Sonos
Sonos ONE - slow to start playing radio via Alexa

Until yesterday I listened to BBC radio through an Echo Dot hard wired in to a v1 Sonos 5 speaker; the radio would start playing almost immediately after I had asked Alexa to play a station. I now have a pair of Sonos ONE speakers and it takes several seconds to start playing the same radio station after I have sent the command. Have others experienced this, and if so have they found an workaround? TIA, relb

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UKMedia
6 years ago
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QNABContributor I
asked in Amazon Alexa and Sonos
Sonos One and Spotify

When is the Sonos/Alexa/Spotify integration due? It's a real shame that it was not coordinated with the Sonos One launch

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6 years ago
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foxlegalContributor I
asked in Amazon Alexa and Sonos
Sonos One Canada Alexa

When is Alexa support going to be enabled for Canada?

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6 years ago
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C_O_N_BContributor I
asked in Amazon Alexa and Sonos
Spotify with sonos one

I have just brought a sonos one I have added my Spotify account and changed it to my default music player on Alexa. Alexa acknowledges the command and repeats it for example playing the weeknd on Spotify in living room but nothing happens I can click on the sonos app on my phone and play the song I want perfectly fine just not with voice command any suggestions ?

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UKMedia
6 years ago
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sprotzmanTrending Lyricist I
posted in Amazon Alexa and Sonos
The dB level at which Alexa is activated has worsened

I hate to make a topic just to complain, but I have noticed within the past week or so that I now have to substantially raise my voice to call Alexa on my Sonos Ones. I know you guys tweak it over time, but the times I have to say Alexa to get her to hear me has increased significantly. Wouldn't an ideal solution be give us a sliding scale or something like maybe what's in the Discord App or other similar programs where the microphone pickup can be modified, to give users more freedom?

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6 years ago
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christie.reaumeContributor I
posted in Amazon Alexa and Sonos
Alexa in Canada

I understand that Sonos will release the ability to access Alexa in Canada in the near future. However, I just want to make sure that it is an app update and that I don’t have to purchase a new Sonos One. I bought it solely because it said it had Alexa built in; which it doesn’t.

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Airgetlam
6 years ago
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ladiesduckContributor I
asked in Amazon Alexa and Sonos
Alexa won't play specific music to Sonos

When I say "Alexa play The Killers on " the music comes out of my Echo Dot. When I say "Alexa play music on " it plays a random station on the Sonos. That is to say if I tell Alexa to play random music it will play out of my Sonos. Anytime I try to specify what music or service I want results in the music coming out of the Echo Dot instead. What am I doing wrong?

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Ryan S
6 years ago
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blackcatmaxContributor I
asked in Amazon Alexa and Sonos
Problems with echo dot and sonos, also spotify?

Hi! I'm having some strange connectivity issues between my Echo Dot and my 3 sonos speakers, possibly involving spotify. Only some things play on some speakers at some times, and I can't figure out why. Here's what's happening: Echo Dot will accept commands to play named songs, bands, albums, or playlists from Amazon music OR Spotify music on my Sonos Connect. Echo Dot will accept commands to play "music" on my Play3 and Play:1 but will NOT accept commands to play named songs, bands, albums or playlists on either one of them. This is true whether I have Spotify set as default music service or Amazon music set as default music service. Example: If I say, "Alexa, play [bandname] on [Play:1], it will act as if I said "Alexa, play [bandname]" and just play on the dot. (yuck). But if I say, "Alexa, play music on [Play:1]", it will play an amazon music playlist that it picked for me on the sonos speaker. Why can Spotify play on Sonos Connect but not elsewhere? Why will Alexa play

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6 years ago
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sudp.mohantyContributor I
asked in Amazon Alexa and Sonos
Alexa not available on my Sonos One in India

A friend of mine bought a Sonos One for me from Singapore and I am setting it up here in India. I noticed that the Sonos App did not prompt me to set up Alexa on the One. Although Alexa is available on Amazon Echo products in India since Oct 2017, it doesn't seem to be available on the Sonos One. Anybody else facing this issue? Any workarounds? Or any official comment from Sonos about when Alexa would be active in India? The major reason why I invested in the Sonos One was the voice assistance capability built in. If that is not available then I'll probably be returning the One.

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6 years ago
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WeeLookAtMeContributor I
asked in Amazon Alexa and Sonos
Using Alexa to play existing local Sonos playlist

Is there support for using Alexa to play local Sonos playlists, or is support limited to the listed online services?

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jgatie
6 years ago
Johnny Neat
Johnny NeatContributor I
posted in Amazon Alexa and Sonos
Dolby Atmos & Windows Sonic? Plus, is Alexa etc., coming to the other Sonos speakers?

As someone considering joining the Sonos family, I'm wondering if there has been an update or news on when or if Dolby Atmos or Windows Sonic is coming to Sonos in a new product speaker? Plus, is Alexa etc., coming to other Sonos speakers? Anyhow, I would hate to purchase anything to find out Atmos and Sonic ready speakers would be arriving right after.

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mike1726
6 years ago
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JTIMContributor I
posted in Amazon Alexa and Sonos
Using Alexa on two Sonos One devices

I have just bought a second Sonos One. I am using each Sonos One in different rooms. If one of the Sonos is switched off, or not playing music, then Alex responds. However, if one is playing music then the second Sonos will not play anything and Alexa will not respond and tells me to set up the Sonos skills app. However, sometimes, it might switch the music off in the other room and then play. No idea what is going on. So, can you use Alexa on two devices that are playing at the same time?

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Airgetlam
6 years ago
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AlgernonContributor I
asked in Amazon Alexa and Sonos
Sonos and Amazon Alexa Music group.

I have one Sonos Play:1 - I also have an Echo and a pair of Echo Dots. One Dot I have connected to a Bose speaker via an aux cable. The Echo has it's own, good(ish), speakers, and the Sonos is paired with the last Dot. The Sonos is connected to my Dot as per instructions. Works as designed. One supposes. I have an Alexa music group set up with all the Alexa devices. My group name is, an unimaginative, "Everywhere". So I say, "Alexa, play classical music Everywhere". And it does. The Echo plays, the Dot plays with the Bose aux attached, the other Dot just plays music. No Sonos connection. I understand that, in some fashion, this is an Amazon limitation on not being able to play to group attached Bluetooth devices. OK, can accept that. Kinda. But the Sonos, as best I can tell, has NO option for an aux cable, so no (known to me) mechanism to get around the Amazon problem. Is there some magic by which I can get this to work the way I want it to? I am not even sure if A

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6 years ago
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Jarthda22Contributor I
asked in Amazon Alexa and Sonos
Alexa stopped Playing Amazon Music Service 'I don't know what went wrong'.

I've read several threads on resetting both my Amazon Alexa and Sonos One which I followed. When I get to the step in Sonos; 'Steps to set up Alexa' -> 'Connect your Amazon account' I am stuck in a loop, directed to amazon prime (authenticated?) then directed back to 'Steps to set up Alexa' -> 'Connect your Amazon account'

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6 years ago
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RReekieContributor I
posted in Amazon Alexa and Sonos
Alexa Multi Room Music and Sonos One

I purchased the Sonos One because of its built in Alexa support. I set up the Sonos One and LOVED the sound quality but was extremely disappointed to find out that it didn’t support Alexa’s Multi Room Music capability. I have already invested in several Amazon Echos and wanted the Sonos One to upgrade my game room sound but am happy with the sound of the Echo in my smaller rooms such as my office and the kitchen. I realize I could have SONOS speakers everywhere but that is overkill (and too expensive) in my situation. Because of this I returned the Sonos One. If you add Alexa Multi Room capability in the future then I will likely buy several Sonos Ones to improve the sound quality in my larger rooms.

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6 years ago
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dingcuppieEnthusiast I
asked in Amazon Alexa and Sonos
“unable to play pandora service error” sonos echo

I tell Amazon Echo to play a station from my Pandora in a room and it will play only one song. When I open the app and hit the play button, nothing happens. When I hit the next button I get: “unable to play pandora service error” in a pop up window. I have sent Sonos tech reps diagnostic number and they still can’t figure out the problem. I’ve rebooted my modem, my Wi-Fi, my speakers and deleted and reinstalled my apps, along with signing out and re-signing in to my Pandora music service. I still have the same problem. Any ideas?

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6 years ago
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lloydyoContributor I
asked in Amazon Alexa and Sonos
compatibility with new Sonos One Alexa and old play:1

Im interested in purchasing the new alexa play:1 but need to know if it will be compatible with my old play:1 Thanks for your help

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nicka99
6 years ago
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Packer82Contributor I
asked in Amazon Alexa and Sonos
Phillips Hue v2 and Sonos one

Hello All. Just set up the Sonos one with Alexa. Have a phillips hue v2 bridge as well. I can't get Alexa to discover the bridge. She found a nest thermostat. We do not have any other echo devices in the house. Tried, unpairing and re-enabling all the skills needed for sonos and Alexa. Also hard reset the bridge. Nothing. Help!

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6 years ago
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