Best answer by Jordyn7796
Problem: Sonos couldn't discover devices (couldn't use alexa skills)
The first issue was that I was using an Amazon account that was tied to another set of speakers at my house. So, I had to create a new Amazon account (w/o prime) for my speaker at my apartment. I know that sucks.
Then during the setup faze it would not allow me to enter my own amazon information. It would just default to the original amazon account I had. I had to delete the amazon app and any amazon saved passwords. I then factory reset my Sonos One.
After that I went through the setup process as described by Sonos (both setting up the sub & alexa) and the shit finally worked. Legit took me months to figure out. I spent like 5 minutes on it max like each month though smh.