Voice control and smart home

This forum helped me get a new Sonos speaker working at my office yesterday, however, when I got home, the Sonos speaker in my living room was no longer working!So I have two Sonos systems - a grouped pair in my living room, and a single Sonos One at my office (miles away on a different wifi network)When I disable and re-enable the Sonos skill, it asks which Sonos speaker to control (out of a list of two). Whichever one I select now works, but the one I couldn’t select, no longer works. Is it possible to have two Sonos speakers in the Alexa eco-system?I’ve attached screenshots of the group setup for the two rooms. Thanks in advance!  

With regular google assistant devices, if I say “turn on the lights” it will turn on lights in the same room.With the Beam, the same command will turn on lights in the whole house. Likewise I can’t control the thermostat of the room that contains the Beam. It changes all of them.What am I missing? The Beam is definitely in the right room in Google Home. 

I purchased my third Sonos One over the holidays to add to my office. It's been a nightmare getting this set up with Amazon Alexa. It seems the problem is in the discovery phase - Alexa doesn’t locate the Sonos. However, in the Alexa app, unlike my existing Sonos One which is depicted by a speaker icon, the new Sonos One is being represented by a wifi icon and not the speaker icon, which I’m thinking is the source of my troubles. I have been fiddling with it for several hours but can’t get it to work. Anyone run into this before?This was a refurb bought directly from Sonos, and I’m wondering if it's got issues. It is running 13.4.1I’ve attached a screenshot showing the icon representing the new Sonos. I appreciate any help!  

When streaming music to my Sonos speakers via Alexa and I open the Sonos S2 app the scrub bar for controlling the exact location of the music stream is missing.  When I start the same music via the Sonos iPhone app the bar is there. This missing scrub bar happens regardless of the music service I’m using (Apple Music, Spotify, etc).  Is this normal? 

Is it possible to set Alexa volume independently of the music volume? Every time I've played some music Alexa is way too loud.   

Hello all,i have a question since i have home both sonos gen 1 and  gen 2 and distinct sonos networks.I would like to manage my old sonos gen 1 with an Alexa DOT in a dedicated room and manage all the sonos gen 2 with another alexa DOT in another room.My question is : Is it possible ?When i try to install the sonos plugin for Alexa, I have to chose between sonos network 1 or 2.Thank you for your support

Hi Guys. Firstly, I tried to get this problem answered by Apple, but get nothing but the runaround from their support. While this appears to be a Home App issue, maybe one of the more technical people can help as it is also Sonos-related. I have a mix of HomePod Minis and Sonos Airplay-2 speakers scattered throughout the house. Some rooms only have HomePods, some rooms have only Sonos and some contain both. I want the ability to create a group that I can reference as a single entity and contains only the devices I select - for example, when I play music in a room that contains both Sonos and HomePod Mini, I only want the Sonos to play. Hence the need to be able to chose and pick which speakers are in the 'group'. (The HomePod’s are primarily deployed to provide intercom functionality, speakers in places where a Sonos speaker would be overkill, such as the two garages, and provide voice commands for other Homekit accessories.) I believe the Home app used to have the ability to create gr

I have a Sonos Amp connected to a turntable. Sonos One in kitchen. Primary purpose of getting the system was for the ability to listen to records in both spaces. The nice thing is, busy cooking and record ends, quick voice command to go to Spotify playlist.However, I can't seem to find a voice command to change it back to the line in for source when I want to go back to play a record. Is the only way to change via the app? HUGE flaw in the system if so and should be a developer priority. Quick search shows topics looking for this for over four years.  May even consider returning and building a traditional multiroom system instead.

Hi! I've recently got an Ikea Symfonisk Bookshelf because of the great design and quality hoping to use it along with my google chromecast and assistant in order to form a streaming group with each one of them in different rooms. However, I can't find any way to sync the products since Sonos doesn't have the voice services available in my country. The thing is that I'm only really interested in using all three devices for streaming music together so I'm looking for a way to be able to add the Sonos Symfonisk in my Google Home app only as an additional speaker, I don't need the voice service at all. Does anyone know any solution? I'm unfortunately considering returning the Symfonisk unless I can find a way to solve this problem. 

None of my Sonos products work with the Alexa command. The reply is “sorry i'm having trouble please try in a little while”I have restarted the router and my Sonos devices but no joyCan anyone help?

I have nine Sonos speakers, three of which are the picture frame. All three bought at the same time from the same place. The first one connected no problem and was found by an echo dot and control works great.The other two are set up in m office as a stereo pair. Both connected to my Sonosnet and all visible on the app with a connection of WM0, so they are all functioning. However, if I try to use discovery service in the Alexa app, they are not found.If i start any other room and then couple the office speakers to them everything plays. I can then turn off the primary source and listen to the office speakers.This is simply not how it is meant to be. I have tried every work around I can think of. Deregister, re-register, use pass through, changed the channels on the boost,etc:Any thoughts?

Do any existing Sonos products support the 802.15.4 protocol also used by Zigbee compatible products?If that were true then Sonos through a firmware update could make those products compatible with the Matter project leveraging Thread.

We have just bought a Sonos Beam , and use a Amazon Ech Dot to control it for  radio stations / Music etc with Amazon Music. We also have a Alexa Plug which has a Floor lamp plugged into it. When we give the Command “Light off”, it works but allways ends with loud  OK from the Beam. How do i stop this, i have looked at the settings on the Echo dot and the command section were it says no replys is clicked off.. Any help appreciated 

I have a Question to ask , one of my customer has bought Sonos Amp with some 3rd party in celling speaker, now he is asking can we connect Alex to Sonos Amp if yes ? then how and if no then why.  Kindly request can anyone please help with this query. Thanks !!!  

I am using the Sonos controller app on a Fire Tablet HD 10. The tablet is paired to a Sonos Move via bluetooth. The idea was to have all sound from the Fire Tablet output to the Sonos Move and have a beefed up echo show that doubles as a Sonos controller. This works for the most part. If I say, “Alexa, play christmas music,” the fire tablet plays a christmas playlist in spotify and the sound comes out the Sonos Move as expected.  The issue comes with trying to use Alexa to then control music playback with Spotify. If I say, “Alexa, pause spotify,” I can see the spotify app pause, and then automatically play again. As if it hears and performs the command and then something reverses it. I’ve tried saying pause, pause spotify, stop spotify, stop the music, etc. and nothing gets it to pause. I can control volume however. Does anybody have an idea of what the cause may be? FYI, Spotify seems to be the only app that will not pause. I’ve had success pausing/playing iHeartRadio and even Youtub

I'm using Sonos roam and Google assistant. Previously when using Google home mini, whenever I asked him to play one specific song, he automatically started a radio/queue and kept playing similar songs.When I ask Google assistant on Sonos roam to play a song he makes no queue. Just plays this one song and stops. Any suggestions?

Can I use Google mini to control my Sonos PLAY 1 speaker?  I’ve followed all instructions, downloaded the apps, etc but can’t seem to figure it out.  Is there a special command after Ok/Hey Google to have it turn on my Sonos speaker so that it plays the local radio station it’s set on?

I have a Alexa Sonos system at my primary house. I purchased a Alexa beam for my secondary house. At the second house, the Sonos will only work if I manually select music from my phone on the Sonos app. If I ask Alexa to say " Play Pandora Rock Station" Alexa says, " You must activate this on your phone". It is activated on my phone, as I have used my Alexa Sonos system at my primary house. I spent an hour on the phone with Amazon and got nowhere. The said to ask Sonos. The problem seems to be with Alexa interfacing with Sonos at two different locationsl. Please Help

Hi, About 10 days ago Alexa stopped working on all my Sonos-Alexa enabled devices:1 x Beam & 2 x Sonos Oneafter working flawlessly for about 2.5 years.I’ve spent the last 10 days trying various lengthy reset/re-setup sequences that I have found on line, including this one on the community forums:  The devices re-appear in the Sonos S2 app, they also appear in the Alexa app after re-enabling the Sonos Skill but any attempt at re-adding the Alexa Voice Assistant to any of the 3 devices fails with the error "There was a problem adding Alexa"  in the Sonos S2 App. I’ve gone around the reset/re-setup loop many times but its jus not working and there isn’t enough details provided in the App to let me troubleshoot it myself so I have generated a Support Diagnostics report and here is the Confirmation Number 743124758:If any one can advise or any support person can look in to the diagnostics and get back to me I would appreciate it. Regards Kt.

Got the speakers based on voice command and True Tone….only to find out that this functionality is not available in NZ….I was also looking to add these speakers to a group using Google home, also not available in NZ…I now have a nice pair of Dumb speakers…Is there a workaround or hack?

I must admit to wanting to ditch the Sonos roam because of a few silly things that are annoying me - a lot!I use Google assistant, have been for years - so I was very happy to know I could use it with the Sonos roam - however...it isn’t great is it?Example - I say: Hey google, stop playing in one hour.  It tells me it can’t set a sleep timer when there is no media playing!  There is media playing.I ask to play a specific song - it doesn’t - it takes me to a playlist - always.When I plug the google home hub in and use that - to compare...it works perfectly and does everything I ask.Why is this so?

Sonos one with google assistant. Continuously stating something went wrong please try again lter diagnostic 1486348538

Hello, According to the below announcement, Alexa is already enabled from April 2021.https://developer.amazon.com/en-US/blogs/alexa/device-makers/2021/05/alexa-voice-service-expands-to-switzerland-and-belgium I am wondering why Sonos skill (made by Sonos Inc.). is still geographically restricted. Please let me know what is the timeline for enabling it in Belgium? When we should be expecting this feature?  As a quick feedback, I would to express my huge dissatisfaction on the delay of this feature. For a modern smart home that is integrated with Alexa this is hugely important and personally it is stopping me for investing in Sonos to build my home multi-room audio.  Kind regardd,Charis   

Hello  as the title says, I’ve added my arc to HomeKit, have restarted everything, but it’s showing as not playing no matter what I do. Any ideas? 

When will Sonos be able to play Apple Music using Google Assistant? The functionality is available through the Google home app. I know I'm just being a brat here but I really want this. I hate using Alexa but at least she works with Apple Music.