Voice control and smart home

Alexa is now available in the UAE and the Sonos app is still showing "Not available in your country" when can we expect an update?  

This is the continuation of many threads regarding this issue … this started more than 4 years ago and despite some announcements Sonos still not deliver this service … I am feed up and I sold all my Sonos speakers despite the sound quality.Sonos, please consider us, poor Swiss, a bit more and you will see how you can increase your sales. For now I will go to with another supplier, BO or BOSE, not the same price, but I live in Switzerland and can afford to change my sound equipment provider. This masquerade last for too long.See you Sonos 

When I use Alexa voice control  to play music on The ARC  (using Amazon music ) it never plays hd music.  Only when I use Amazon music (which I keep having to reauthorize via delete and adding again) through the Sonos app does the hd kick in. Basically using Alexa on the arc won't play high quality music. Why is that? Is there a fix? Is it a known issue cos it sure as hell bugs me.

I’m considering a pair of Fives.  I’ll primarily use AirPlay for streaming locally stored content, but my wife likes to just ask Alexa to play music.  Given that Alexa is not built in, I'm not 100% following how to set it up and what the end result will be.  I see the instructions for adding the skill.  But is an Echo device required to use Alexa after it’s all setup? Or can I just use the Alexa app on an iOS device to stream after setting it up?  I really don’t want to have to add another piece of hardware just to use Alexa on an $1000+ speaker system that’s advertised as supporting Alexa.  If I had to do that, seems like just using an audio cable would be the best way to go.  I'm not sure what value setting up a skill would provide.

I have had nothing but problems with using Google Home and Sonos since Google lost to Sonos in court the beginning of this year.  I can’t get my sonos speakers to properly respond to voice commands given to google home.  I can get the sonos speakers to work using the touch screen which is not very convenient.  On one of my google home max devices it will adjust the sonos tv speaker volume when I ask google to adjust the volume on the home device.  I have used them together for nearly two years and it is quite frustrating.  I have tried everything - disconnecting, resetting, uninstalling, reinstalling, swearing, praying, medication, etc and nothing works.  Anybody having luck fixing these problems.

For a while now I have had my Play 5 Gen 1 on the S1 system linked as my default speaker when I ask Google Home to play music. I recently bought an Arc on the S2 system. When I try to set it as the default speaker for a different Google Home speaker, it makes me relink my sonos account and the S1 system disappears. As if you can only have one of the systems linked to the google assistant at a time. Anyone found a solution to this? Or is it one or the other only?

I have been on the phone with Sonos support and Samsung support in order to deauthorize a connection I made from Samsung Smartthings to Sonos. It seems that Smartthings keeps the authorizations even after deleting all the speakers from Smartthings. This means that if you connect to one Sonos account you are stuck with it forever.There are no options from the Smartthings side to reset the connection, and there is not indication of this relationship from the Sonos side. I am trying to avoid creating a new smartthings account.. is there are way forward?  

To be clear: Sonos Roam works seamlessly with my other Sonos products in home, and Alexa is enabled and working on all Sonos devices - including the new Roam. (Alexa first entered our home when I purchased a Firestick and enabled it on my existing Sonos speakers)More specifically, my question is whether Alexa will (should) still work on my Sonos Roam even after I leave my home network and take the Roam on the road or to another location with wifi network. So far this does not work for me. I had hoped that Alexa would continue to work when mobile simply by sharing the existing cell network from the alexa-enabled (paired) mobile phone. If that didn’t work, I then hoped that access to any wifi network, would make Alexa available, but this does not seem true either.  Am incorrect with either hypothesis? Is there a work-around? 

I have Sonos speakers with Google Assistant enabled in all of my rooms. So far it worked as expected. My Sonos One and Arc speakers would only respond one at a time. So if I was standing between two rooms, even if two speakers reacted to the “Hey Google” keyword, the response would only come from the one I was standing closest to.Now I have added the Roam as my bathroom speaker. Annoyingly the Roam will always react to my commands. Even if I am standing closer to another speaker. This leads to an echo effect when the Roam plus another speaker are both responding.How can I disable the multi response and make only one speaker react to my voice commands?

I cant enable the Alexa skill to access Spotify on my Beam, Help and advice needed. I have set it up correctly, but it keeps asking me to enable the skill on the alexa app. please can someone tell me what im doing wrong

I recently bought a Roam and added the Google Assistant.  On all my other google assistant enabled devices (non Sonos) I can ask for BBC Radio 4 to be streamed and it works.  If I ask the Roam for the BBC Radio 4 stream I get BBC Radio 4 Extra from Tunein.I have the BBC Sounds Service added to my configuration.  All the BBC streams on Sonos come from Tunein.  Only hand crafted BBC Sounds shortcuts work natively on Sonos as I’m set up at the moment.  Tunein is still available as a service.I know BBC Sounds is still in pre-view too.  Is this the problem and should I be more patient :-)

Hi everyoneNew Sonos user here. I’ve set my Beam Gen 2 and pair of One SLs (living room) with Google Voice, and I’ve also linked a Google Home Mini (kitchen) to the Sonos in the hope that:I can use the mini in the kitchen to control music on the Sonos system in the living room; I can transfer whatever is playing in the living room to the kitchen and vice versa; and I can duplicate whatever is playing in the living room in the kitchen and vice versa.Please can somebody let me know if this is possible? The problem’s I’m having are:When I try and transfer or duplicate music (e.g. by saying “play in the living room as well” it says it doesn't recognise that command? If I ask the google home mini to play something it defaults to playing on the Sonos system - I would have thought I’d need to specify that I wanted it to play in the living room and it would default to the kitchen?Any input greatly app

Maybe I’m wrong here, but seems year ago the Sonos API had a “Speak Text and Resume” option, so back then in my SmartThings days, I could have Sonos speak a TTS alert and then it’d continue playing music where it left off. I’m now on Hubitat, but I believe this feature has gone away altogether. Am I wrong about that?Is there any way to get Sonos to resume playing a song after it’s interrupted by a TTS request?

I only use Pandora as my music streamer, and I can use it when making requests in the Sonos app on my phone, but when I try the “Okay Google” verbal request, it acknowledges my question, but tells me that “It looks like you have to log in again to this media provider.” I’m logged in everywhere I can find. So I’m not sure where it’s wanting me to log in again.

Hello! I have an Arc (+LS+RS) set up in my living room and have just purchased a One to go in my bedroom.  I can’t seem to get it so I can listen to one thing in the Bedroom and something else in the Living Room as well as have the ability to listen to the same thing on both.  Every time I try and listen to the same thing in both rooms it only plays in one room. 

I have recently purchased a play five. I added it to my Sonos account and all worked fine. For the first time I tried to use an Alexa Device to control the music streaming onto the Play five via tree Alexa. I updated all the software then went through the instructions to add Alexa skills which it seemed to do but when in Alexa it just cannot recognise the play five device. I have deleted the Sonos and Alexa apps from the iPad and reinstalled from iTunes and reset up the Alexa and play five but cannot I seem to resolve. They work fine individually the five being controlled from the Sonos S2 app and the the Alexa accessing Spotify from voice commands and streaming through the Alexa device but cannot get them linked. All thoughts and help appreciated  

Hello all, I have 2 Sonos systems in 2 different locations. I only use Google Voice service. I'm really disappointed when I switch from one to my other system (House).Sonos recognize the other system where I'm connected to. But I cannot set up Google Voice with Sonos app config.I'm always obliged to enter into Google Voice app and then make  recognized the new system, and at the end I come back to Sonos to setup the link Sonos for each of my product to Google Voice.It's really f...g process!!!! How do you manage that? Why is n it automatic???Thanks?

I have looked through the community postings and can see this issue has been reported. I have tried the suggested fix - deregister devices, disable Sonos etc in Alexa.  I can play BBC radio in Sounds using the Sonos App on my iPhone. However when I ask Alexa to play “ Alexa Play BBC Radio 2 in Living Room” or “Alexa Play Radio 2 in Living Room” it constantly goes back to TuneIn and attempts to play S4-Radio Two which no longer exists. I can specify other music to play “Alexa Play Adele in the Family Room”  without any issues.

Hei I trying to setup my google assist by using the following setupSONOS One SL (Kitchen)  SONOS ONE (Dinning room) SONOS ONE SL  (Living room)Dining room and living room are grouped in SONOS app The issue I would like google assist to reply on all SONOS devices is that even possible? (If yes how should it be done) Thanks

I have a surround system with an Amp, two cabled front speakers and two Sonos One surround speakers. As default Sonos chooses the left Sonos One (surround) as the speaker used for interaction with Google Assistant. It would be more convenient for me to use the RIGHT Sonos One surround speaker for this. How can I change this setting?

Why Sonos has google assistant but won’t let me play Apple Music, accounts appear to be linked correctly

Sonos should not be able to use Amazon Alexa seal since it’s not available everywhere. I just decided to sell my Sonos. That said, I think we should use this space to discuss about alternative devices that could replace our useless non amazon alexa Sonos. What is an equivalent speaker that is Amazon Alexa friendly for Sonos? What would you buy instead? Thank you all! Vendo todas as perguntas aqui e falta de uma atitude prática pelo time Sonos, estou decidido de vendê-la para substituir por algum dispositivo que seja 100% integrado. Acho que é mais útil usarmos esse espaço para discutirmos sobre qual produto (que não Sonos) devemos comprar com integração total à Alexa? Qual vcs indicam para eu substituir minha Sonos?

I have created a routine on Alexa. Alexa, “play cool music” Routine executes→ Play “Shuffle Playlist Cool Music on (Group Name)”In the routine, I do not have the ability to ‘play on group’ as it doesn't work. Also you only have the ability to select one device to play in the Smart Home choice in Alexa. I have a group called FRONT and I would like to play a playlist from Spotify on FRONT through Alexa. Any ideas would be appreciated.Thanks

I have just set up a new Sonos account for a new Sonos One (gen 2) but when trying to add it to Google Home (following the steps outlined here https://support.sonos.com/s/article/3486 as well as attempting to add directly from the Google Home app), I get an error message saying that this is not available in my country. As per this article https://support.sonos.com/s/article/3491 this should not be the case. I have my address set in both the Google Home app and in the Sonos account to the UK. I have tried uninstalling and reinstalling the Sonos app (as this is the only piece of advice that seems to be available online.

Hello, Is it not possible for my Sonos SL to play music together with my nest mini and nest hub screen? I know is possible to control my Sonos via google. RegardsMathias