I have had successful alexa and sonos integration for some time. Multiple ‘native’ alexa devices (spots, fireTV) and multiple sonus devices (tv sound bar & sonos 5’s) and a mixed sonos move device. Everything worked fine until a few days ago -- when I ask alexa to play my flash briefing I get time and day then “here is your flash briefing” then silence. Similarly when I ask alexa to shuffle my spotify playlist I get “Here is music from spotify” and then silence. I have powered down/up, logged out of amazon/alexa accounts and back in, deregistered services and re-registered,...still nothing.
Answered
Sonos Move wont play external services (Alexa Flash Briefing, Spotify Music)
Best answer by Airgetlam
If you click on the orange button on this page, which is labeled ‘View real-time service status’, you’ll find that Sonos has indicated that there is an issue with voice control currently. I’d assume Amazon is working on a fix.
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