Sonos Move wont play external services (Alexa Flash Briefing, Spotify Music)

  • 24 April 2022
  • 1 reply

I have had successful alexa and sonos integration for some time. Multiple ‘native’ alexa devices (spots, fireTV) and multiple sonus devices (tv sound bar & sonos 5’s) and a mixed sonos move device. Everything worked fine until a few days ago -- when I ask alexa to play my flash briefing I get time and day then “here is your flash briefing” then silence. Similarly when I ask alexa to shuffle my spotify playlist I get “Here is music from spotify” and then silence. I have powered down/up, logged out of amazon/alexa accounts and back in, deregistered services and re-registered,...still nothing.


Best answer by Airgetlam 24 April 2022, 20:01

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If you click on the orange button on this page, which is labeled ‘View real-time service status’, you’ll find that Sonos has indicated that there is an issue with voice control currently. I’d assume Amazon is working on a fix.