Voice control and smart home

I can't set up Alexa on my SONOS One as it says that it is not available in my country, but i am in the UK which is listed alongside the US and Germany as being available. How can I set it up please?

Hello Got myself an echo dot to make life easy to play music on my sonos for things like when I’m cooking and can’t use my hands to control using the phone. I’ve not been overjoyed to say the least!! I’ve looked at the video on how to connect and even tried the command it says on the video ‘ Alexa play jazz in the kitchen’ it responds with’ no music found’ Can’t get anything to play....I know that we are still waiting for Spotify. But I thought I could get at least the tunein app to play something???

Sonos 1/Alexa both installed on android phone, twice! both can "see" all sonos speakers but Alexas not connected to internet. Sonos app can't bring up Amazon as speaker devise. Amazon say's change WiFi settings but still can find Amazon.:?

The first response about the stupid ducking is that it was amazons fault and the room groups would fix it. Now they added room groups and it’s still a stupid problem. Come on Sonos! I have been working with your products for 12 years and you have been the greatest company to work with but I feel like on this issue (and the new app being crap) you are hiding in bed.

When I ask Alexa to play something on Spotify, "Alexa, play Purple Rain on Spotify", the command is recognized, but then Alexa says you need to link your Spotify account to Alexa. When I try to link my Spotify account in Alexa/Music,Video, and Books, the app says App Support Unavailable. What am I doing wrong here?

Why do all the sonos speakers stop playing in other rooms when I am using Alexa in one room?

I’ve recently purchased a Sonos One and would like to know what Smart Devices are compatible with Alexa here in the UK?

Hi i have many sonos devises and have had them for many years, my wife has just got me a sonos 1 with Alexa but i am told it does not work yet with Napster. As my first sonos came with a Napster free trial, i was wondering why Sonos has not yet made a software fix for this. This now means to use my sonos 1 and Alexa to play music i need to spend more money and sign up to another music provider, and i am not happy about this.

How do I get Alexa to play music in just ONE ROOM? I ask her to play in the kitchen and all speakers play the music. Is it an option to ask Alexa to play in just one room or do I have to then go into the Sonos app and make new groups AFTER asking Alexa to play music? It's very frustrating.

Is it possible to have different Alexa account users to connect to Sonos. I have an existing Sonos system (4 speakers) configured against my Sonos account .. My wife wants to setup various Alexa skills which are different than the ones I want to use. Is this possible

If I have just a Sonos One, can I use that to develop new alexa skills of my own, or do I need an official Amazon device to do it? I signed into the alexa portal and was given options to register an Echo, Dot etc. but nothing about the Sonos. Anyone any ideas?

I’m using Spotify and everything worked fine until I added a new playlist. Alexa does not recognize the new playlist. The name is simplify Home 2018. It still recognizes all my other playlists, just not any new ones. Do I have to re index it? And if so, how?

I have a Sonos Playbar in my lounge and Play 1's in two other downstairs rooms. I purchased an Echo and set it up in the lounge near to the Playbar. I enabled Sonos and whilst the Echo plays music on the Play 1's, it won't work on the Playbar. Instead the music in the lounge comes from the Echo speakers. What can I do to make the Echo use the Playbar?

I have surround sound built in my living room. If I got a Play One. Would it be able to pair with 2 play 3s and a playbar? Playing music, would it come out of all speakers?

My Daughter's name is Alexa so the name does not work in our house...will there be an update to change the name for the Sonos 1?

Am trying to add the Sonos skill to the Amazon Alexa App on my iPhone but when I link the account and get the @Sign into Sonos using your Amazon Account" screen it is not recognising my Amazon password (which I know is correct). Also getting the same behaviour on my iMac using the Amazon Alexa App online. Have tried to reset my Amazon account password but still not working. Anyone any ideas?

I am wondering if there is a definitive answer to weather or not a Philip Hue bridge V1 (round one!) works with Alexa, as i have tried multiple times uninstalling Alexa from the ONE removing All skills etc etc. Alexa cannot detect the bridge or the lights..........i have seen mutiple questions like this, but the only posts that seem to have the ONE/Alexa successfully find a Hue bridge are the users with a V2 bridge....any insights??

My Sonos One is driving me crazy. I can use it with Alexa to play music in other rooms. But when I ask it to stop the music, or change the volume, or play a different song, Alexa says: "I can change the playback mode only when music is playing." The only way to adjust the music in the other room is to use the Sonos App. Has anybody else encountered a fix? I have five Amazon echos or dots, and five Sonos boxes of various types. I have taken the whole system down and back up, and restarted the Sonos Skill in Alexa and recognized all devices. Nothing so far has changed this behavior. I've owned Sonos' for 13 years and never had these kind of problems with set up. It feels like I'm dealing with a Microsoft product.

It seems like after the most recent upgrade my mic does not work any more. If the Mic does not turn off / on is the unit defective?

The Sonos One webpage states "Everything that Alexa does - Play songs, check news and traffic, manage smart devices and enjoy all those other helpful Amazon Alexa skills using a single Sonos speaker." However, reading the forum and other sites, this doesn't seem to be quite true. We've be using an Amazon Echo Dot for a while, and find it to be really useful. I was looking for a multi-room speaker solution for an extension that we are building, and was considering Sonos Play:1 until I saw the Sonos One. However, I am concerned that if the functionality of Alexa is limited, this will irritate us. I realise that Sonos will be able to add software updates and new features, but we don't have a roadmap as such. Could we reasonably expect that the Alexa integration in the Sonos One will reach parity with Amazon Echo, or will it always be a poorer cousin?

Just got Sonos one and assigned it to the Kitchen but would like to place in master bedroom. When I change name/location in settings in both the Sonos and Alexa app., Alexa still says "master bed room off line". When I switch back to kitchen it works. Is it possible to reset the device?

So I just connected a new Echo to my system and if I say ask Alexa to shuffle a music she gets on and does it. However if I say Alexa play Taylor Swift or Northern artist on Kitchen for. Instance. She says I can't find songs y Gaydon Swift. If I say play Taylor Swift Album on Kitchen she says playing samples of 1989 by Taylor Swift and just plays a few seconds from each song. I have tried various artists and albums and ways of asking the question and the best I can get is short samples from an album by the artist? Can someone help please. Am I doing something wrong? Thank you.

I apologize for such a long post. I want to start by saying that I have enjoyed my Sonos system very much. The Sonos hardware is exceptionally high quality for the price, both aurally and visually. I am saddened that these last few weeks I have some doubts about my purchase decision. Currently I have: 14 Play:1s 4 Play:5s 2 Subs 1 Playbar 4 Connects 1 Boost I also have: 14 Echo Dots 1 Echo 3 Echo Shows I have two more Echo shows on the way and have pre-ordered two Echo Spots. I was planning to order more Sonos gear: 2 Play:5s, a sub and 2 Play:1s (or Sonos Ones). I have put these plans on hold and I am taking a wait and see attitude. Here are the reasons: 1) The new software is not user friendly. I won't list all of the problems, but the white background, and the added clicks and less intuitive interface are the major ones. 2) The Alexa Skill is seriously broken. Sonos says it is working to correct some of this, but Sonos has also said that Audible suppor

Am I the only one (I'm in the UK) who's having big problems with Alexa today? It was fine yesterday but today it won't play anything, works fine through sonos app. I try spotify it says not supported, I try amazon and it says I don't know what went wrong, tune in doesn't respond. Other commands like good morning or what time is it work but Alexa is slow to respond. Is Alexa overloaded for Christmas?

Hi! I have set up alexa and sonos today. Alexa found both devices (Living Room and Kitchen), but it doesn't work in the living room. I can see both devices in the app...but alexa says she cant find the Living room. Kitchen works fine. Why? I have a Sonos 3 in the Kitchen and a Sonos 5 in the Living room (both ver 1).