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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

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marleyKContributor I
asked in Amazon Alexa and Sonos
Adding Sonos Port to an existing room

Hi,   I have a Sonos set up with a playbar and 2 x Play:1 speakers (“living room”). I’ve bought a Port so I can listen to vinyl through my Sonos speakers.    I have added Port to my system but it is setting Port up in a new room. It will not let me add Port to my existing room. Grateful is somebody could tell me how to add to the existing room. 

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Mono1Contributor I
asked in Amazon Alexa and Sonos
Sonos appears offline on the Alexa app

Hi Guys Hoping you can help, I bought a Sonos 1 and when I'm trying to set up Alex the Sonos Item appears offline. I've tried disabling the skill, re-booting the Sonos, turning on and off and nothing seems to work. I'm quite disappointed to be honest, so much work and frustration for such an expensive item. Thanks.

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JTonIndyContributor I
asked in Google Assistant and Sonos
Can Google Assistant play music from Sonos Music Library or Sonos Playlist or Sonos Queue?

I would like to be able to turn on music on my sonos speakers using Google Assistant. However, it can only play from Pandora. I can’t figure out how to play from the Sonos Music Library, or a Sonos Playlist.    Is there a way to do this?

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briandesmondContributor II
asked in Google Assistant and Sonos
How do I control the NTS Radio app with Google Assistant?

When I try to play NTS Radio using my voice, it always uses TuneIn. I’d prefer to use the NTS Radio app.

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nicfContributor I
asked in Amazon Alexa and Sonos
Alexa says Spotify needs to be linked, but it is already linked.

I have a Sonos One. I recently moved it to another plug socket in the same room and, ever since I moved it, Alexa has become unable to play music via Spotify. When asked to play music from Spotify, Alexa says "To play Spotify, link your premium account first using the Alexa app." In the Alexa App > Settings > Music Services, Spotify is already linked to my account (which is a premium account). Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. Things I've tried: I've tried unlinking and relinking my Spotify account in the Alexa app. I've tried removing Alexa entirely from the Sonos One and re-adding it. I've tried removing the Sonos skill from Alexa and re-adding the skill. Does anyone have any idea what's going on here and/or what I can do to sort it out? Thanks!

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HarvoContributor II
posted in Amazon Alexa and Sonos
Option to change Alexa "Chime"

Other posts have referred to the noise the Sonos makes when you use the “Alexa” wake word as a “Chime” … I just think it’s a horrid noise!  There’s been plenty of posts about disabling the chime, and Sonos responded with a feature to do this.  However, it’s actually quite useful to know when Sonos is listening as you can’t always see the light, and lets be honest, it’s not always that sensitive!   Sooo I’m posting to plead that an option is added to change the “chime” to something a little less “dull”, maybe a bit shorter.  A simple little bleep would be great and far less annoying.  Anyone else agree, or has everyone just disabled that “noise” ?

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Ryan365Contributor II
asked in Google Assistant and Sonos
Only one Mic works on a stereo pair of ones with Google assistant?

Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa. My room is very long, now I have to shout all the way across when I'm at the other end of the room.

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ZrzkaContributor I
posted in Smart home integrations
HomeKit & Sonos One - unable to add

Hi all, I just bought Sonos One and it works perfectly. Did add Apple Music service, works with Air Play, ... So far, so good. Then I tried to add it to my Home via ... Add Accessory Don't Have a Code or Can't Scan? ... but my device didn't appear there even after couple of minutes. I was searching this forum and I've found that I have to disable Group Non-AirPlay Speakers. The problem is that this option is there (control app), but it's greyed out (can't disable it). Trying to disable it in the Settings - AirPlay. Sonos Control app version 9.2 (build 46357271), Sonos One speaker 9.2 (build 46357250), iOS 12.1. How can I disable the Group Non-AirPlay Speakers to make it working with HomeKit? Thanks, Robert P.S. I tried to disable Home in iOS, reboot Sonos One, etc. Nothing helps. This is the only thing that doesn't work for me. Rest works like a charm.

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empathContributor I
asked in Google Assistant and Sonos
Google assistant says ‘this mode isn’t available’ for anything I try to do.

I can’t play music on any music service or do broadcast or anything like that. It says ‘sorry this mode isn’t available in the family room’ i have two sonos ones paired with a playbase

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lxcContributor I
asked in Amazon Alexa and Sonos
Change of address

I have recently moved address and I have changed my address on my Sonos account on the webpage. However when I ask Alexa for my location she still thinks I am at my old address. How to I fix this?

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arsackTrending Lyricist I
asked in Smart home integrations
Lost SiriusXM when changing Sirius stations

OK, lots of us have had issues with losing connection with SiriusXM.  Today, I was listening to one SiriusXM station and when I changed to another SiriusXM station, I lost the connection!  And now I can’t listen to any SiriusXM station.  The status page shows SiriusXM is up and running, and I can get SiriusXM on another device.  And I can listen to any TuneIn station I want.  Any suggestions?  I’ve yet to see a definitive answer to the question that lots and lots of us have.   Ok, one hour later, my connection to SiriusXM comes back.  And I didn’t do anything such as reboot the router, reinstall the app, etc.    I just tried to connect every 5 or 10 minutes, and I finally connected.  Any ideas?  One thing: even though this seems to be a somewhat common problem, I’ve yet to see an explanation of the problem.  But maybe I’ve missed that.  If I knew why I was losing connectivity, I may be in a better position to fix my problem.

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Andy MacContributor II
asked in Smart home integrations
View Artwork on TV

Does anyone know of how I can display the artwork of the currently playing music on a TV, ideally with the song name, album name, and TV? I listen to a lot of playlists and I'd love to be able to see what artist/album I'm listening to. Is there any third party integration that will do this?

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UKMedia
UKMedia
posted in Amazon Alexa and Sonos
An Overview and Explanation of the new support for Alexa Grouping

When initiating music via voice control, the behavior of the Sonos Grouping of Rooms is now driven by the Preferred Speaker within the Alexa App Group - Please see: https://en.community.sonos.com/announcements-228985/sonos-now-playing-with-alexa-groups-6817588 Sorry for the long post but I've tried to explain some process, as well as some of the terminology for those first setting these up: Alexa Group Set-up Ques 1 – What is your Controlling Alexa Device? 1.1 – From your list of Alexa devices, both Sonos and others, choose the Controlling Device; 1.2 – Create an Alexa Group, named after the room that the Controlling Device is located in and select the chosen Alexa device. (If you select a Sonos device as the controlling device, this device can only be included as the Controlling Device in one Alexa Group); Ques 2 – What Sonos devices do you want to reduce their volume on when Alexa is triggered (Ducking), so that the command can be heard by Alexa more easily? 2.

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kencfiiContributor I
asked in Amazon Alexa and Sonos
beam and alexa - volume of alexa too low

saw a few threads on volume issues - many were old and never resolved…I have a beam connected to a TV through the HDMI - all works great but alexa volume too low. If I ask her to increase HER volume - she does but it also puts the TV volume (which is the Beam) to the same level which is too loud.Beam/TV on 31 percent volume = GOOD but ALexa too low have to stand right next to her (Beam)I ask alexa to her volume, she says device volume 1I ask to turn her volume up to 5She says OK and turns up to 5 - which puts the TV/Beam to 50 percent! OUCH!any help?   

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jamescartridgeContributor I
posted in Amazon Alexa and Sonos
Sonos Beam turns on TV but not off

i have sonos beam connected to Samsung mu7070 HDMI (arc) & sky q to HDMI 1. Alexa will turn the TV on but not off. can anybody shine any light on my anguish? Thanks.

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Richard12Contributor I
asked in Amazon Alexa and Sonos
Microphone Sensor Pad Not Working (Sonos One)

I have a Sonos One and can't get Alexa to work. I cannot get the microphone button on the top to light up, no matter what I press or for how long. Any help please

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uffeperContributor I
posted in Smart home integrations
SONOS AMP and Beolab 8000 speakers

Hi, I’m thinking of buying a SONOS AMP, and I want to connect my 2 BeoLab 8000 speakers. BeoLab uses 8-pin Power Link cables. How to connect these to a SONOS AMP, what type of “in between” cable is needed, and how to set this up? Thanks for your help.   /Ulf

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CarolADKContributor I
posted in Amazon Alexa and Sonos
Alexa on Sonos Beam won't turn off my Samsung Q6 Smart TV

I purchased a new 2018 Samsung Q6 Smart TV and now my new Sonos Beam with Alexa won't turn the TV off but it will still turn it on. It worked with my older Samsung Smart TV. Any suggestions?

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bobtusaContributor I
asked in Google Assistant and Sonos
What is the command to control music in multiple Sonos rooms/speakers on Google Assistant?

I can issue play/volume commands on Google Assistant to a specific speaker (e.g. "Play x station on Pandora in Kitchen"). However how do I command to play in Kitchen, Dining Room, and Bedroom (as an example)? Is there a command for 'everywhere'? or 'all speakers'? (e.g. "Play x station on Pandora in Everywhere")

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ArrowsmithBoysContributor I
asked in Amazon Alexa and Sonos
Sonos One SL and Amazon Echo Show 5

Hey guys!  I am fairly new to the Sonos world (and somewhat to Alexa).  I’ve run into an issue that is driving me crazy and I can’t seem to resolve.  In my bedroom, I have a Sonos One SL and the Amazon Echo Show 5.  I can’t use voice commands to play music on the Sonos; it always plays on the Show.  No matter what I ask Alexa to play in the Master Bedroom, it always comes out the Show, even when I try to be specific and tell it which device. For background I’ve.. Added both devices to the Master Bedroom group. Made sure the Sonos is the Preferred Speaker. Confirmed I can play music to both devices individually thru the Alexa app, so I know the app sees the Sonos speaker. Removed the Sonos skill and readded it, making sure all settings are correct. Deleted the Group in Alexa and rebuilt it. I’m sure I’m probably missing something easy, but I am stumped! I have read other posts here, I’ve googled, I’ve watched YouTube videos.  

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AndrewBrazContributor I
asked in Amazon Alexa and Sonos
Sonos One: Gen 2 - Voice Control will not connect

Hi, I recently purchased a Sonos One: Gen 2 to pair with my existing One: Gen 1. I was able to create a stereo pair with the two and they both amazing together. However, I can't get the Alexa voice control to work with the stereo pair or the new Gen 2 speaker. Alexa control was working fine on the Gen 1 speaker and when separating the pair and adding voice control it works fine on the Gen 1 speaker, but doing the same thing on the Gen 2 does not work. It takes me through the process and loads the amazon login page where i enter my credentials and proceeds to load for about 15 seconds and then I keep getting an error message saying to "try again later". I have tried several solutions from previous forums, of which none have worked. I have tried powering off/on, resetting the controller, removing and adding skill in Alexa app, completely setting up the speakers again, resetting router, using ethernet connection, different device to complete setup (changed from Samsung to iPad). Occ

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MABC90Contributor I
asked in Amazon Alexa and Sonos
Beam Alexa wont control my lights

Sonos bean Alexa will play music but won’t control my smart home, she will say “okay” to a command, but it doesn’t work. I’ve got echo dots around house that all work?

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denniscalazansContributor I
posted in Google Assistant and Sonos
"Add sonos to a Google Group” using a chromecast

Add more 30 bucks to your set up and add a google chrome cast so you can group you Sonos to other google speakers. It works like a charm. moreover you have the nice presentation of the current playing song on tv.   

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jrperk42Contributor I
asked in Amazon Alexa and Sonos
sonus beam will not play music

 alexa answers question through sonus beam and says it will play a requested song but nothing happens. Just dead space. Apple music is linked but no connection. Pandora has same problem.  

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gilleContributor I
asked in Amazon Alexa and Sonos
sonos one as playbase surround, alexa stops working

brand new playbase +sub and 2) sonos one as surrounds. works great as surround system -or- sonos one works great as stand alone alexa, but can not get both simultaneously. have read many forums firmware is up to date have tried adding sonos one individually to playbase room etc. once sonos one becomes part of surround system, alexa becomes unable to respond and control. also the process leaves one’s confused where sometimes they are both trying to listen but still of no help. i would like the sequence of steps to setup playbase +sub & 2) sonos one as a surround sound system, with one of the sonos one surrounds as the alexa assistant. thank you and standing by

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