Question

Sonos Beam appears to be offline on the Alexa app

Forum|Forum|5 years ago
April 20, 2020
2 replies
1525 views

mgardel
Contributor I

Hello, I have a Sonos Beam connected to my TV and a couple of Sonos Play One.

The speakers are working and I can listen to my TV or music in any of them, but I can solve the Alex issue: The Sonos Beam appears to be OFFLINE on the Alexa app.

I tried rebooting, disconnecting and reconnecting the router (wired to the Beam), rebooting the iPhone and the Sonos & Alex apps, etc. Still not working, any ideas?

Many thanks

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