Changing the wake word on Beam
Best answer by jgatie
Please push Amazon to let you allow this to be changed on your product. The speaker is great but this issue is a deal breaker for me.
Keep up the good work sonos.
+1Adding my voice here - given their use as audio for tv and other media my beam mis-hears way too often
+8I’ll add my voice too - the ability to change the wake word on Beam is needed.
This is extremely disappointing. With so many people complaining about it, why hasn't this already been addressed?!
Very disappointed to find small features like this are continuing to go unaddressed. Not because I care that much about wake words, but because things like that are so indicative of what I continue to uncover the more I try to incorporate Sonos into any semblance of a “smart” home.
Sonos: Your old speakers are going to become useless bricks because the sOfTwArEs ArEs UpDaTiNg So MuCh. Our speakers are more about modern software and smart homes than long-term investments in quality.
Also Sonos: At this time we not adding useful features that have been requested for our extremely expensive products. Updating softwares is ToO HaRd!! How can we be expected to keep up?
Obviously I understand that integration across companies and teams can be difficult, but when I pay for premium products I don’t expect that I’m paying to witness your internal inadequacies in my living room. Make your products cheaper, or develop your products more thoroughly.
The past year has been a year of transitioning from excitement about Sonos to recommending against it to friends interesting in diving in. These digital speakers have simply failed to reward users with the latest smart home features and are now starting to punish us for having invested early.
Owning Sonos is starting to feel like not eating your cake and not having it too.
Very disappointed to find small features like this are continuing to go unaddressed. Not because I care that much about wake words, but because things like that are so indicative of what I continue to uncover the more I try to incorporate Sonos into any semblance of a “smart” home.
Sonos: Your old speakers are going to become useless bricks because the sOfTwArEs ArEs UpDaTiNg So MuCh. Our speakers are more about modern software and smart homes than long-term investments in quality.
False.
Also Sonos: At this time we not adding useful features that have been requested for our extremely expensive products. Updating softwares is ToO HaRd!! How can we be expected to keep up?
So which do you want, more features or sustaining older hardware? Pick one.
Obviously I understand that integration across companies and teams can be difficult, but when I pay for premium products I don’t expect that I’m paying to witness your internal inadequacies in my living room. Make your products cheaper, or develop your products more thoroughly.
The past year has been a year of transitioning from excitement about Sonos to recommending against it to friends interesting in diving in. These digital speakers have simply failed to reward users with the latest smart home features and are now starting to punish us for having invested early.
Owning Sonos is starting to feel like not eating your cake and not having it too.
You can change the wake words on the Echo and Amazon devices, but the Beam wake word has to remain “Alexa”.
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