I bought two Sonos One Gen 2 speakers to replace two echo dots. But the speakers cannot understand me. I literally have to yell into them from 2 feet away for them to understand me with no music or ambient noise. From 5 feet away they understand me about 20% of the time. The echo dots understand me from 20+ feet away in the same locations and environment. I am very disappointed and expected more from Sonos. I have a 15 speaker system in another house that works flawlessly, none with voice control though. Guess I will have to return these speakers and go back to amazon devices. Just hoping as a last ditch effort that maybe there is a setting somewhere to increase sensitivity? This is not usable as it currently is.
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I disabled the wake chime. Works much better now!
You disabled the wake chime on Sonos? How?
Settings → services and voice → Alexa → (your speaker name) → wake word chime
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.