Talk Sonos Products

Have 1 Play 1 and want to pair with Arc on tv. Each time I attempt to pair through the app, the Arc volume goes mute and the pairing is not successful.   I’m not getting any error messages.

Hi everyone,I have an in-roof speaker system at home that has its own amplifier. I'm looking for ways to integrate it into my Sonos system without having to replace the existing amplifier. I want to be able to control all of my speakers from one app and enjoy seamless audio playback throughout my home. My speaker system has RCA and 3.5mm inputs available.Does anyone have experience integrating in-roof speakers with a Sonos system? What are the best approaches and what should I consider when making my decision? Any advice would be greatly appreciated!

I have recently upgraded my home network and ISP with EE. All my devices have connected to the new router except the Sonos 1.It will work if I connect it with a cable, but drops off when trying to use wifi connection.When I use the app on my Android it tells me it cannot find any devices.Grateful for any advice.Kevin Fields

How many ERA 100 speakers do I need for the master bedroom? Is one enough, or do I need at least two??

My set up is:Samsung ue75nu7100Apple TV 4K 1 genHue Sync  I’m thinking about upgrading from playbar to arc but I was wondering if I would be able to get Dolby Atmos and what would be the correct connections to make this work. 

You lot are *. No dog buy. Anything. It's wank *Moderator Note: Modified in accordance with the Community Code of Conduct.*

I have an Bose Cinemate system connected to my tv. I want to connect a Port to this , not for tv sound but to add to my Sonos ecosystem when not watching tv. Will Port allow me to select these speakers and turn on through the app (much like adding or subtracting speakers now) to include with all other speakers and it I unselect, will the sound from tv play independently (not thru port)?  The Cinemate has an amp built in. It has RCA analog in/out as well as an optical in. There are two shelve speakers and subwoofer   

i’m so disappointed…my phone can connect just fine to my somnos system but soince updating my mac to macos 15.0.1sonos app can’t see my system i check in security settings, sonos app is allowed 

nowadays every Sunday spoiled with this new Sonos controller, i can’t find a * thing!  the * who developed this so called upgrade should never have been hired. can i download n re-install the old version please, please, please, please…..  PLEASE !!!*Moderator Note: Modified in accordance with the Community Code of Conduct.*

cum pot conecta la tv smart play 1 si play 3 , imi trebuie sonos connect prin cablu audio ?

Provocative question. Currently still running the 16.1 app on Android. Have a range of products from S1s through to Arc + pair  Era300s. System is mainly used for listening to music from NAS and surround sound for TV/movie watching. Some functionality is now greyed out in the 16.1 app, other than that I'm happy with the old app.Is the new app now safe to upgrade to? What would Sonos representatives present on this forum recommend? Is your new app now safe to use? Is it a better experience versus the old app?As an objective measure for when the Sonos executive team should start to receive bonuses again I'd suggest an 90%+ yes response rate to these questions would be a good yardstick. 

Have 2 Monitor Audio C265 speakers in the ceiling of the master bath with a wire run back to our AV closet where the plan is to connect them to a Sonos Amp.  In the master bedroom the plan is to have a 77” LG G4 OLED TV with a Beam Gen 2 speaker underneath. I do have 2 cat 6 cables run from the TV location to the AV closet but big hassle to run anything new. So questions: Assuming I use the Arc HDMI to connect the TV to the Beam? How do I get the bathroom speakers to play whatever the TV is playing and without any sound delay? My previous AV guy said there was a way to use the cat 6 to get the signal from the TV to the Sonos Amp? or is there another way?Thanks.

Hi everyone,  I recently purchased a Pro-Ject Debut Carbon Evo (Nogal) turntable, and I currently have a Sonos Beam (Gen 2) sound system. I have a couple of questions regarding connectivity: From my understanding, I can't wirelessly connect the Pro-Ject Debut turntable directly to the Sonos Beam 2. Is that correct? I’m considering purchasing the Sonos Era 300 speaker to pair with the turntable. Would this be a good option? Is there any additional equipment needed to ensure the turntable works properly with it? If I add the Era 300 to my Sonos network, would the sound from the turntable play through the Beam 2 as well, or just the Era 300? Thanks in advance for your help!  

I have a MacBook Air M2 2022I want to purchase 2x Move 2 & 1x line-in adaptedI want to connect both Move 2 as a stereo pair and connect to MBA using line-in adapter.Is this possible?

My Sonos Amp is happily pumping surround sound from my Arc. If I connect, say, a WiiM Ultra preamp by RCAs as an Roon end point, will that cause a problem with my surrounds? Or can the Amp detect and accept which input is active? I don’t want to struggle with needing to reconnect my surrounds, I just want this to work. Possible?

Litt Live (formerly Dash Radio) inside Sonos has had an issue on my system for several months. When I play a Litt Live station, it gets added to the list of "Recently Played" items in Sonos.However, when I try to replay that Litt Live station from the "Recently Played" list, Sonos always serves a "Content is Unavailable" error. I tried to troubleshoot this with Sonos a couple of days ago, but they couldn't help.After almost 2 hours wasted on the phone rep and with their chat rep, they finally told me that the reason for the problem was that Litt Live "had been removed from Sonos" and was no longer an available service. They said that the Sonos developers had just had not gotten around to removing the Litt Live service from the services available, which is why I was still able to remove and re-add Litt Live (per their instructions) to try to troubleshoot. Does anyone know if this correct? Is Litt Live no longer available as a service inside of Sonos? Thank you.

Bonsoir,j’avais Sonos Connect qui me permettait de diffuser le son de mes vidéos sur ma chaîne B&O. Superbe !je viens de passer à Sonos Amp, et j’ai maintenant deux secondes de retard pour mon son. Auriez-vous une idée ? philippe Moderator edit:Google Translate- Good evening,I had Sonos Connect which allowed me to broadcast the sound of my videos on my B&O channel. Superb!I just switched to Sonos Amp, and I now have two seconds of delay for my sound.Do you have any idea?philippe

With the new app is there a way to create multiple households?  Does the concept of multiple households still exist in new controller app? 

Bonjour, J’aimerais pouvoir utiliser mon lecteur de blu-ray SONY UBP-X800M2 pour la lecture de CD via mon système Sonos. Mon système Sonos se compose de :- la barre de son Sonos Beam (Gen 2)- le caisson Sonos Sub Mini- 2 enceintes Eras 100J’aimerais pouvoir lire les CDs, sans pour autant avoir besoin d’allumer ma télé.Quelle connection dois-je faire pour que cela fonctionne ? Faut-il rajouter un élément ? Je vous remercie pour toute l’aide que vous pourrez m’apporter. Moderator Edit: Google Translate- Good morning, I would like to be able to use my SONY UBP-X800M2 blu-ray player for CD playback through my Sonos system. My Sonos system consists of:- the Sonos Beam soundbar (Gen 2)- the Sonos Sub Mini subwoofer- 2 Eras 100 speakersI would like to be able to play CDs, without having to turn on my TV.What connection do I need to make for this to work? Should we add an element? Thank you for any help you can give me.

Buenas, Estoy pensando en adquirir una barra Sonos arc, sin embargo mi salón tiene una particularidad, y es que el techo además de ser más alto de lo habitual, está abuhardillado, por lo que no sé si esto podría afectar a la experiencia atmos. La inclinación es ascendente de izquierda a derecha del mueble de la televisión. Gracias. 

Hi, I have my Project turntable connected to my pair of Sonos 5s. I have always known that there’s a delay but recently has been bothering me lately and now long for real time listening l, probably makes my analog vinyl ineffective. I’ve read somewhere but have forgotten where or how to resolve this. Is there anyone on this community that can help me to eradicate the delay as it would be greatly appreciated.Kind Regards,Will 

When I change radio stations the Sonos screen does not change to the new station. Tonight, several hours ago, I was playing BBC Radio 4, I then switched to Radio 3, then BBCScotland, then Radio Swiss Classic, then MDR Rundfunk. However, the screen still tells me I’m playing BBC Radio 4 !!!Dear Sonos reps, were you aware of this, or am I first in line?

Hi,Just moved in to a home and I'd like to set up sonos in the common areas of the home. Mainly would be for music, but I'd like surround sound in the living (gathering) room if possible. Will often watch TV while in the kitchen as well, though. TV is on the right-most wall of the gathering room (see pictures below).Master currently has a sonos arc, sub, and 2 play 5s. I am looking to fill out the rest but am very unsure on placement, speakers to get, etc. Am hoping someone here would be able to provide guidance on where to start?Ive attached the layouts. Below are the rooms I was considering adding speakers for:Kitchen + Gathering + casual dining (as a group)Foyer Game roomUpstairs loftIf anyone has suggestions then they'd be very much appreciated!    

Hello, I would like to know if a Sonos Ray would be compatible with an XGimi Mogo Pro 2 projector. The Sonos Ray has an optical input and the XGimi has an arc output and a jack output. How do I make the Ray work with the XGimi?

Does anybody know how exactly the Sonos Music Library update process works ?I get intermittent update failures when initiating the update from my PC Sonos Controller app, but the proverbial “//nas/music_share folder is no longer available” message will always appear within the first few seconds of the update. If it gets beyond this then the update proceeds for sometimes hours, but will work.I just wonder what exactly is happening in those first few seconds that causes the error and then when you get past this point what is then happening.My understanding from Sonos is that once the update is underway all communication is between the Sonos speakers and the NAS drive (in my case) and the index is then replicated around each of the speakers or Amps. Apart from initiating the update, the Controller (PC) plays no part.It seems there’s some initiation process right at the start that frequently fails, throws the error message to the Controller and doesn’t move on to the main update.Out of int