Talk Sonos Products

I asked this question a while back and wanted to see if anyone has found a solution.  I have a sonos ARC and my media room is setup with 3 displays.  I would love to be able to use the ARC as the audio source for all displays.. all 3 displays have E-ARC is there an HDMI switch out there that i can use just to switch which display is feeding the Sonos ARC

Hello,A suggestion for the sonos APP: capability to browse folders.Currently, the APP (at least in Android), in the “Browse this device”, the available options are:Artists Albums Genres Songs Playlists PodcastsI suggset the addition of the option to browse folders. Why? Because not al files have the correct data to be identified, so if I look for a band (for example), not all songs are showing up. So, if I could browse to the folder containing all the files for the band (and the subfolders containing albums) and was able to play (recursively so to include any subfolder in the folder) from this folder, it would not matter whether the files have the correct data or not. Thanks!

Prior to the S2 app I had no problems.   Since that app upgrade I have routine connection issues.  I have called tech support multiple times and they say the speakers are connected to the system fine, so I’m convinced it’s comm between the phone and the system.  We have an EERO mesh system in the house for WiFi.   We have a lot of speakers.  On the order of 20. I am running a boost controller and we are using IPhone 11’s to communicate with the system.  This issue can be very sporadic.  This morning I was getting the cannot connect message and the 10 minutes later it connected fine.  Then 5 minutes later no connect.  Sometimes it only shows my move speakers and then later they all show up.  I’m running the latest IOS version on the phones and everything is up to date.  This I very frustrating after spending thousands to not be able to use the system.  Any help is much appreciated.  

Can’t see any difference for such a point release. Playlists still gone awol and strangely Tune In has to be reinstalled😳  Presuming this is the enabling release for tonight’s announcement of the new product.  Anyone spot anything new?

I have searched high and low for answers to my questions, but can never seem to find an article/video/review that has answers to my very specific questions.  I hope the folks here can provide details that I need to make my decision!First, I’ll give you my setup/situation:I live in a small townhome with a small living room and am interested in downsizing my (very) modest home theater, piece by piece.  It currently includes:TV:  Samsung UN50J6200AFXZA (HDMI STB, HDMI DVI, but no eARC/ARC HDMI) Primary source:  Apple TV 4K Blu Ray AV Receiver + 2.1 Polk speaker systemQUESTIONS Will a SONOS Arc work at all w/ a pre-eARC/ARC HDMI TV?  (If 1 is “YES”) How would a SONOS Arc best fit into my TV + Apple TV setup?  Is it possible to integrate a Blu Ray as an additional source here?Thanks to everyone!

I want to upgrade my multi-room generation 1 system but have different component needs now in my new home. Eg, I don’t need a 5 nor do I need a Connect:Amp. Can I use these to upgrade to different products?

I’m getting a turntable and want to connect it to my Sonos system. I have no idea what the best layout would be. The room is a 13’ square with the diagram below. I have a playbase in the TV corner (1), and two Play:1s at (2) and (3). What I would prefer is for the turntable to be on the cabinet (2), but it could be above TV at (1). To connect the turntable, I’d need to buy a Play:5 for (2) and move the Play:1, maybe to shelf (3). If I need to put it above the TV I could connect it via Amp, or maybe an optical switch to the playbase (will never have TV and turntable on at the same time). Any recommendations or alternatives I’m overlooking for best layout? Thanks for helping a noob out. 

Hi all!We are building a new house and I am in the midst of designing the sound stage of the different rooms. Regarding our kitchen, it is the place we will be the most in the enitre house and also there we will host the smaller parties etc. in the future, so the sound stage here is very important, both for everyday listening while cooking but also bigger events with family and friends. I am thinking 4 Sonos ONE in each corner placed approx. 230cm above floor level (total space from floor to ceiling is 255cm). Is it too much with 4 ONE’s? I could maybe mount 2 FIVES’s on one end instead and get even better sound instead of 4 ONES, but as I understand it Sonos FIVE does not have good selection on the mounting side of things? I have attached a drawing so you can see the size of our Kitchen, and marked my thoughts for placement with yellow marker. 

Is there a suggestion for a 2.1 set up? I was thinking of bypassing the soundbar for a cleaner more typical set up - not a huge fan of the “soundbar look.” I imagine the best way would be two play 1s or Play 3s, sub and Amp?  Thank you! Mark 

I live in a pretty small loft. Like 300 sq. Basically a box. Currently I have a beam (attached to 55” tv) and 2 ‘stereo’ play 1s that are behind the couch. I have great sound in my place. But I want a little more….umf. I’m considering getting a sub. I just need help getting the ultimate setup to be really immersed in sound. I don’t have a lot of funds to drop. But was also looking at the arc, or another pair of play 1s for the front? Any suggestions?

I have two play:3’s paired with a sub at the rear of my living room, which has been providing great stereo audio for music playback - we use it all the time.I just added a Beam so that we could get great TV audio also - setting it up paired with the sub and the two play:3’s as surrounds.Now, however, when I play music, there is audio coming out the Beam - and I can’t find a way to stop that. It seems there are only three options:Ambient Mode - Subtle, low volume audio from surrounds with a limited frequency range. This is the default setting for surround speakers during music playback. Full Mode - Full range audio for surrounds at the same volume as the home theater speaker Main Home Theatre device only (Arc/Beam etc.) - No audio from surrounds, which you may toggle ‘off’ in room settings .Where is the 4th option - No audio from the home theater speaker, full range from the “surrounds”? Surely I am not going to need to reconfi

Hi, I used to have a Vizio P65. It stood tall enough that the Arc sat neatly in front of it on the entertainment center. I just upgraded to a LG CX65, and it sits so low that the Arc blocks an inch or more of the bottom of the TV.I bought the wall mounting kit for the Arc, but all the instructions are for mounting below the TV and I did a bit of research and it looks like there could be problems with ATMOS mounting above the TV (I do have a vaulted ceiling if that makes a difference). I’d love some opinions on the efficacy of putting it above the TV. Thanks.

Hey allI’ve read a lot of posts on users having trouble connecting the Beam to Samsung televisions, but can’t seem to find a definitive answer on whether my TV will experience these issues.Does anyone use the Beam with a Samsung UE50RU7400U, and if so, do you have issues with it?I’m really keen to add the Beam to my setup but don’t want to run the risk of buying it and it not workingThank you in advance for any help you have provide :-)Rex 

Cannot get lip synch with new Samsung 2020 TV via HDMI arc, was fine with Samsung 2015 model.Have tried rebooting all devices, removing speach delay on tv but sound still seems to be behind video. I see many others reporting the same issue. 

Got the full Sonos home theater (Arc, Sub, One’s) but...have a potential problem with the Sub.  I have two VERY inquisitive and playful cats...who are starting to play in the Sub’s hole--I’m scared they are going to put a hole in or rip the speakers.  Are there any kind of grill coverings I can get for the sub, or other ideas, to keep their paws out of the insides?Thanks

Hi !I have 2 play:1 speakers. I would like to get a vinyl turntable and use those 2 speakers with it. How can I do so?Also I would like to buy a home cinema speaker for small TV like the Beam. Can it be used also with the turntable?

BBC say “contact your supplier”. Can’t see anything about this on BBC or Sonos websites. Anyone know what’s happening?

I have a Sonos Beam in my bedroom and for some reason it won't show on my Android device (despite signing out and rebooting the app) however on my IOS device i can see the beam and set it playing. It still isn't visible whilst playing on my android controller.

Hello,I use the Sonos app 12.2.7 on iOS, mainly in conjunction with Apple Music.To play a specific song or album, I use the 'search' icon at the bottom of the screen. It works well enough to find anything available on Apple Music.However, when I want to set an alarm to a specific song or album, the 'search' function is no longer available - I must select a song or an album that has already been added to 'my music' on Apple Music. As a result, the procedure is long and inconvenient. First, I go to the Apple Music app and add the song or album to 'my music'. Only then, I return to the Sonos app and set the alarm. Often, when the newly added song or album is not recognized immediately my Sonos, I must close the app and wait for a bit before trying again.Is there a simpler, more direct way that I am missing ? I would like to be able to search all of Apple Music when setting up an alarm, just as I can when I am looking for something to play on the spot.

Had one of my SYMFONISK lamps die, Sonos rouble shot over the phone and recommended replacement. So mailed it back to family in the states to return and they were told at the Tampa Ikea that the SYMFONISK lamp was discountinued. they had no more there and couldn’t order it from the store to ship to my families house anymore. Anyone else heard of this? I was able to order one online and had it shipped ot my familys place still. The ikea employee said he thinks its because of issues with them? I have another that is perfectly fine. Hope this new one is not a dud too! 

Hi, does it make sense to have 2 in-ceiling speakers in the kitchen and 2 fives on the sideboard in the living area? I can’t put 2 speakers in the ceiling above the dining room table in the grey box, but I could put in just one on the garden side of the ceiling. Or would two Sonos 1’s on stands high up in the kitchen be better than ceiling speakers? 

We struggle with hearing dialogue. We have a Sonos Beam and two Sonos One speakers setup as surrounds. Our old wired surround system at our cabin has dialogue coming thru the left and right rear speakers. Can we achieve this (dialogue thru Sonos Ones) with our new Sonos system at home?

Hello!  So I have encountered an issue regarding a recent order from a local retailer here in Riga, Latvia. I ordered SONOS Five from their internet store - https://www.tet.lv/veikals/sonos-five-black.html which appears to really be SONOS Five. It looks the same as the one from the SONOS product page.  They delivered me this product instead - SONOS PLAY:5 (Gen2) (see the pictures attached): Photo 1Photo 2Photo 3Photo 4When I con

I have a new LG UN8100 6LB which features an option for using the TV surround sound and the optical out simultaneously. I have a beam which is currently connected via HDMI ARC.  I don’t care about losing voice control features if I switch to optical - what are the audio benefits/pitfalls of the two options: HDMI Arc to Beam or TV surround + optical to Beam ?

Anyone else experiencing intermittent surround sound performance? I have a playbar, Sub (Gen 1) and 2 Play 1's (Gen 1) up to date software but have noticed that recently sometimes the surround sound speakers drop out so i only get sound through play bar. Its not often but mostly when watching terrestrial television.