Talk Sonos Products

Apologize if this has been asked. Searched the forum and couldn’t find an answer.I have 2 Onkyo receivers in my setup and am having the same issue with both. Currently have a TX NR686 and TX NR585. The 686 is connected to a 3rd Gen Sonos connect and the 585 is connected to a brand new Sonos port. Neither the connect nor the port can be found via the onkyo setup/works with Sonos search. I get the same time out on both and a resulting connect cannot be found message.I have tried rebooting the router, updating firmware, rebooting receivers and removing and reinstalling both Sonos components in the system. Nothing has made a difference.My assumption is that the problem is in my network setup. I have not been able to get to a solution using onkyo tech support. So I’m trying here. My wifi is a eero mesh system. I’m far from a network expert so looking for advice on things to try.  any help is appreciated.

I have no experience with Sonos, but i think this is the best choice.Building new house, at first I need some basic knowledge (minimum setup in al rooms) to be able to discuss further.In living room will be TV and projector  with free-standing two stereo speakers. Sonos as a cinema system (in wall or ceiling).Depending on the specifics of the object, there can be no cables from house to outdoors (to second floor jacuzzy zone or fireplace zone, steam house).All equipment is planned in technical room no 11.Proposals can be drawn by hand (easer to understand for me), with the SONOS equipment layouts /schemes. The area in square meters is indicated next to the rooms numbers. The first floor from one side to the other is 26 meters horizontally and 23 meters vertically. Little bigger image in links first floor linksecond floor link thank you for your help!

How many speakers does the average Sonos user have? Are most people just buying one unit and using it for everything in their apartment and maybe getting a Roam for on-the-go experiences? Do most people buy a stereo pair or surround sound set-up and then keep growing their ecosystem? Right now, I own one Sonos unit and would love to eventually get a sound bar and enhance my home theater with a surround system. 

So I am running Apple TV 4K into this:https://www.lg.com/us/home-video/lg-hu810pw-4k-laser-projectorjust arrived and it is LEGIT… not amazing in bright room but WOW and so many features. and wanting to run 4.1 with this setup:Sonance in-wall (front) Sonance in-ceiling (rear) Sonos Sub I have the Sonance installed and am waiting on my Amps to ship (October). My understanding from reading the forums here is that I will run one HDMI eARC cable (Zeskit Maya 8K 48Gbps Certified Ultra High Speed HDMI Cable 1.5ft, 4K120 8K60 144Hz eARC HDR HDCP 2.2 2.3 Compatible with Dolby Vision Apple TV 4K Roku Sony LG Samsung Xbox Series X RTX 3080 PS4 PS5 https://smile.amazon.com/dp/B08TRGKKR3/ref=cm_sw_r_cp_api_glt_fabc_GR8XJM0ZXQK8D836QWFK?psc=1) from projector eARC out to Amp for front speakers, then set up other amp + Sub in some sort of “surround group”? Think will it work?

I’m trying to figure out whether to rip lossless or not and wanted to do an a-b comparison of the same track recorded at different rates.  But I have to distinguish the tracks in some way.  I tried editing composer tag using Windows Medial Player and then rebuilt my Sonos library, but it still shows only Beethoven, not Beethovenb, the edit I had done.  So how to I distinguish two rips from the same track so I can play the different versions, either through editing tags or some other means?  Thank you. 

I’ve really liked the size and sound of the Roam, but there’s been a few problems with the battery. The first is that the Roam keeps turning itself on, even while sleeping or turned off - but this is being addressed in another thread. The second issue is that even while plugged in (not Q pad, but USB), the Roam battery drains while in use. I’ve a Move that doesn’t do this. The Roam *does* charge while not in use while plugged in (unless it wakes up from Off, then it drains), so there’s not a connection problem. At the very least, it should continue to charge AND be able to play music. I’m forced to use it plugged in while outside because it never has more than a 35% charge due to the draining issue while shut off.Please tell me there’s a software/firmware update in the works to fix this. It’s pretty frustrating to have bought an expensive device and not be able to use it as advertised.

 I currently have a Connect (Gen 2) connecting a pair of 25-year old Bose ceiling speakers. The Bose subwoofer is broken. Can I just buy a Sonos subwoofer and be good to go?  If not, and I buy Sonos ceiling speakers, can I use my Connect (Gen 2) or do I need to upgrade that to an Amp? 

I'm thinking about buying Sonos Arc, I don't have that much money but I wanted to invest in it, I saw some videos, and they say that with two more OneSL the Arc's sound doubles (at least in music), is it true? and is it worth buying these SLs? (I already have a play:1, is it worth buying the second one instead of the two Sls?)Or should I wait a little longer and buy the set with the Sls and the sub?And by the way, is the Sonos Amp worth it for this surround?   

I have an Arc connected to my Vizio TV via HDMI/ARC.  All works fine.  Then I added an Amp connected to a pair of wired speakers.  No audio comes out the wired speakers when watching video.  I tried a 5.1 surround sound test video to confirm this.  If I touch volume control on the Amp a chime sound comes out of the wired speakers so I believe that part is working.  Everything has white status lights.  Any tips? 

Another completely random and inexplicable fail. Have had a Sonos Playbase for about three years now. It’s been set up under the LG Oled TV all that time and has worked fine – remote paired (eventually) and all functioned as expected. However, suddenly, the remote will no longer control the TV’s volume. I’ve searched everywhere for similar issues, but to no avail. I thought a simple workaround would be to unpair the remote and set it up again, but instructions on how to do that are impossible to come by. There’s nothing in the LG audio settings or Sonos app that has changed, nor anything that seems likely to solve the issue.I’ve tried the classic unplug, wait and reboot method. Again, nothing. So I’m forced to use the TV’s internal speaker, not what I expected when I spent 800 euros on a Playbase. Any suggestions gratefully received.

Hi, I have an arc and 2 One SLs (a surround setup), can I add a connect amp and 3rd party active sub to get 5.1.2, for both Music and TV (TV connected to ARC)?Thanks

I have had surround sound set up and working in conjunction with my Arc and Sub for 10 months. Over the last few days it has stopped working. My app is up to date, all my equipment is up to date. I have reset and rebooted both Sonos 1 speakers. I have rebooted my wifi (nothing else has a problem with wifi). I get two messages, depending on where I am in the rebooting process:There was a problem adding your surrounds. Check the network connection and make sure your products are powered on (done)Your left surround is unavailable. You can add a new surround or remove the existing one (have tried both).The Arc, and both Sonos 1 speakers all work independently of each other, just not as a surround.Please help! 

I need help. My beam connected to Samsung TV using either ARC or optical adapter started making humming noise that increases in intensity as the volume is increased. I submitted a diagnostic report 183645054. Please help.

Would you prefer to have a stereo-pair of Sonos for gaming or use a headset? Anyone using Sonos for virtual reality yet? 

I changed my wifi password and was able to update 4 of 5 of my devices in the app. When I go to add the final speaker, it claims the app is out of date and will not let me progress. When I go to the app in Playstore it says it is up to date.  I am on version 13.2 Sonos OS S2 I have factory reset the speaker, I have uninstalled and reinstalled the app on both my phone and tablet. I have also restarted my phone and tablet.I found a similar issue from a post two years ago. Tried everything on that list and was unable to resolve this issue. 

Hi i have a living room area of 9x4 mts = 36 m2 Do I need 2 in ceiling speakers or 4? what is the area coverage of one set (2) speakers?  thanks  

Hello dear support I read lots of comments about beeing abke to make move souroundsound avble. I understand when unbonding and bondong it takes lots of tome and configuration. However i've seen this is wanted by a big part of the community so my question, is this matter on the timeline from sonos to develop?Apprechiate the answer thanks and have a good dayKind regardsRyan B

I want to play anything I have connected to my Arcam Solo Movie on my Sonos network. Is this possible? I assume I’d need a Sonos Port? What connections would I need?I assume this would also allow me to play streamed music etc from Sonos app on/through my Arcam/wired speakers?I’ve seen lots of articles about connecting a turntable to the Port but that’s not what I’m looking for.

I have several different groups set up on my Sonos system (multiple Sonos Ones).   In the Sonos App, I would like to be able to select which group to play and/or to switch between groups (e.g. sometimes I want to play music in the living room, but nowhere else.   In short, I’m simply trying to figure out how to play music in different rooms at different times thru the Sonos App.  I assumed I could just switch the group that was playing, but I cannot make that work.)   Can someone tell me how?Thanks

Will a gen 2 sub work with Sonos Arc ?

I’m wanting to up Grade to the Sonos ARC from a JBL 3.1 Sound bar. I really like the JBL 10” powered wireless Sub. Its Fills the room so well and nothing is wrong with it. Will this Wireless Sub be able to connect to the Sonos ARC?I have heard the Sonos Subs and they sound very nice but i see no reason to spend the extra money when i already have a sub that works well in this room.  

The house set up i’m moving into allows me to see my  75 inch t.v in the living room 22 feet away in my bed(while the doors are open)I’m hoping to get an arc and a beam, Have the arc connected to the t.v, and then use the beam through wifi so I can still have more immersive sound in my bedroom while watching tv, Plus also have speakers in different rooms for music. Is it possible to do this? Can you turn the Arc volume down, have the beam in the same room(in the app) and then turn the beam up to have more efficient and quieter sound in the bedroom while watching a movie, youtube, tv and gaming. 

Hello everyone!  For my TV setup, I’m planning on installing 2 in wall Sonos speakers, a Sonos amp, and a Sonos sub. Do do you think this is sufficient audio quality for watching TV and movies, or should I consider adding 2 sonos ceiling speakers to the mix?   If I do add the ceiling speakers, would I still be able to use the sub? I read somewhere that the sub doesn’t work when doing surround sound with 4 speaks. thanks for your thoughts! 

I plugged my CD player directly to Sonos 5 However, you can barely hear.Sonos customer support said I could connect direct Sonos 5 but that doesnt workDo I need a preamp?Has anyone been successful connecting to Sonos 5?My cd player could be badThank YouJack 

Hello! I recently purchased a set that included Arc, Sub (Gen 3), One SL (Pair), but I’m now realizing that I will not be able to use all the components together due to the layout of the room and placement of the TV. As we figure out what to do, I’m hoping that a Sonos savant on here could answer the following:can I use the Arc as the rear speaker (behind where we sit while watching TV) and the pair of Ones as the front speakers (next to the tv) I have the option of hanging the Arc above the TV but it will be a few inches from the ceiling. I’ve read this is a bad idea. True? If I decide to not use the Arc, is it possible to just pair the Ones with the sub?Thanks for your thoughts!