Talk Sonos Products

Not sure if Sonos is large enough to be affected by the EU’s Digital Services Act, but I think it will be sometime next year. I am guessing this is why the change in Privacy Policy was recently done.I would like to ask that Sonos publish all of their cloud API, not just the old version currently on their developer site. The app uses many APIs from the 1.3 API set but the docs are stuck at 1.1, missing a lot of the good stuff. More specifically this makes it much harder for third parties to integrate fully with their system, which is one of the goals of the DSA.

Hello,I am wanting to add two speakers outside my house. My current setup is one sonos amp that is hardwired to 4 (non sonos brand) in ceiling speakers. The amp is also connected to my TV and soundbar via an hdmi line and via an optical line. My bass is connected into the amp as well.I am just wondering if there is a way to add 2 more wireless or wired speakers to the system in this currently set up.  Thank you in advance.

Scenario:  Semi-Formal Living room with a Samsung Frame TV.  I have a small recessed audio/video box mounted inside the wall behind the Frame TV to contain the One Connect Box.   We aren’t terribly concerned about the sound quality of the TV…..won’t be watching many movies here….mostly a football game or something like that.  Because of the semi-formal state of this room and the look we are going for, we want to avoid a sound bar…..or at least a visible one. I would, however, like the ability to wirelessly transmit the TV’s audio to other various sonos wireless products inside my house…..i.e. if watching a football game, can blast the auto into other rooms. We have a different (non Frame) samsung tv in our office that has a Beam.  We use the audio share feature occasionally and love it. Must:  We need the wireless broadcast audio signal that is played throughout the house to be in sync with the Frame TV…..in other words, if I use the office tv to transmit the wireless signal throughout

I have a beauty spa and atm use google home which continuously drops out. I have just installed satellite and it is still happening. I want to set up Sonos instead and have 5 rooms that need music. Can anyone give me advice as to what I need please as I don’t want to continue having problems. 

jyst moved and connect my sonos to the new network

Hello, Can I integrate theh Sonos1 with my Xbox Series S for sound? If so, please instruct me how? Also the modifications I’d have to make in the settings too.  Thank You i’d appreciate it a lot!

In order to keep the guest network separate from the Sonos network, does connecting a boost solve the problem?

I finally got round to getting my parents Sonos system around their house. Its working very well, with one exception : the Sonos Port. It is set up and registered in the Sonos app, with a CD player connected to the line-in connection on the Port. However, I cannot find the right command to play the Sonos Port source via one of the Era 100 speakers. The Port is in the "Lounge" and the line-in on it is called "CD Player", and the Era 100 is in the "Kitchen". I've tried commands like;  "Hey Sonos, play music from the CD Player in the Kitchen"  "Hey Sonos, play music from the Lounge in the Kitchen" "Hey Sonos, play music from the CD Player in the Lounge on the Kitchen" I've googled, and there isn't much on guidance on the right voice commands to use, and I've looked in the app and cannot seem to get them to work. I can combine the two sources in the app, but the CD Player music still does not play in the Kitchen. Can anyone give me some guidance on this? I feel like I am missing something

Please somebody please help ! Every now and then very often recently, the serriund how as (???) i tried every thing , hard reset , un bing the sub , un bing the stereos, nothing help , everything seem ok i play music in night and by the morning its again appear for unlimit time and then fix its self after a while please find me a solution 

I have the Sonance SGS 8.1 system (w/SR 2-125 amp) in the pool area and a Sonos Beam Gen2 on my patio TV. Will a Sonos amp give me the ability to group the pool and patio systems together, as well as being able to run them simultaneously from different sources (for example, streaming Spotify on the SGS and watching/listening to the football game on TV)?

We recently bought the arc and 2 era 100’s. Not impressed by the 100’s as surrounds. We currently have them several feet behind the couch but will move them to the sides of the couch. Are the 100’s adequate for surrounds? Would we be better off returning the 100’s for 300’s? Getting a Sub and returning the 100’s, getting a sub and 300’s?  Mostly movie watching from an Apple TV 4K via Netflix or other streaming sites or rented Apple movies.  No blu ray player connected to this TV. Sony 75 inch 4k model. 

I store my music on a micro SD card in MP3 format that is within my phone. Until today I have been able to open the Sonos app and within browse, select the "on this mobile device" option which then opens the micro SD folder and enables me to play my music through my 4 Sonos Play:1 speakers. Today, the "on this mobile device" option does not come up, so I am unable to access and play my music. I have changed nothing. Subsequently I have done an update, restarted my phone several times and restarted the Sonos system several times, but it's still not showing. Can anyone shed any light on this and help me get my music playing on my Sonos speakers again? I'm very frustrated! Thank you!

While I love the sound of my Sonos, I’m at wits end with it. Without fail it will lose connectivity to either one set or another. Everything is connected to a single network that is always on. But still, ‘we can’t find your system’, restart everything, restart your router, start the $%#@ over. So every week or two I have to set everything back up. Anyone having this issue and find a fix?The routine basically ends up with me having to do factory resets and then put the system together again. This will last for anything between a few days and a few weeks.Would greatly appreciate any help!!

Hi, Why sonos did not put a optical input behind the sonos five devices instead of a 3.5 jack analogic. Analogic create a lip sync delay since opital cable does not. I need to buy a sound bar because that issue.

Maybe this topic has been discussed in some form before but I would like to see If I can get a definitive answer. My setup now is Arc + Sub + Era  300.  My Tv is a LG CX with passthrough enabled. So I just upgraded my Play:1 to Era 300 for surround sound. My main playback device is an ATV 4K with Infuse for playing back my Blu-ray rips. This all works great except ofcourse for Dolby TrueHD Atmos because the ATV 4K will convert everyyhing to LPCM. This is the reason I bought a Zidoo Z9X Pro with passthrough for movies with Dolby TrueHD Atmos. This also works great and the Era 300's sound amazing. So I was doing some testing with some Dolby TrueHD files (No Atmos! This is important) and I noticed that the Zidoo with passthrough is much louder than the ATV 4K + Infuse that outputs LPCM 7.1. Reduce loud sounds is off.  I know that in theory the LPCM stream should be identical to the TrueHD stream (just uncompressed).  Any ideas on how this is possible. Does the ATV 4K just have lower outpu

I already own a Playbar and recently purchased a Play 1. One thing I find invaluable is being able to control the Playbar using the TV remote, even if playing music. It is very intuitive and easy to use.  What I've noticed however is that now when grouped with the play 1 the TV remote volume control only manages the Playbar vs. the whole group volume.  Is there a way to add an option to have the TV remote control either only the Playbar or the whole group volume once grouped?  Would help to extend the handy and intuitive control the bring the volume up and down across the rooms. 

So quick question and maybe redundant but when listening to Apple Music do you get better quality of sound if you pull a song from the Sonos app or the Apple Music app and Airplay? I can’t tell much difference but thought I would ask. 

Bonjour à tous je viens d’offrir une enceinte sonos one sl à mon mari. Il souhaitait une enceinte connectée mais je regarde le site sonos et je crains que ce ne soit pas une enceinte connectée je me trompe ? Je l’ai achetée chez Darty et ils indiquent que c’est compatible Alexa et Google j’ai un doute Merci à tous 

I recently put my small Sonos system in place on our patio: a Roam that lives outside in a dock in the warmer months paired with an Amp that is hooked into to Sonance speakers. Its a simple system and we are really happy with the audio quality from it.The reason we wanted the Roam paired with the Amp was to give voice control to the system. In a paired group we get exactly what we wanted. Only trouble comes when the power goes out, we have to go back into the amp and manually pair the devices again. I have seen a few posts of users with similar problems. Is there some kind of permanent solution to this? Overall we are very happy with our system, this is one of the few frustrations we have had.A couple of threads I saw:Keep device groups after power cycle | Sonos CommunityKeep the group after a power loss | Sonos Community

Hey all -  Just got my Era 100s and working on setting two up as a stereo pair. I have the line in adapter connected to one and am attempting to adjust the delay setting from 2000ms to 75ms in the Sonos app, but when I choose 75ms, the checkmark just jumps back to 2000ms. I’ve deleted and re-installed the app, power cycled the speakers, adjusted the source level setting, nothing seems to make a difference. 

Is anyone experiencing issues with crossfading on playlists. Random songs will play for around 10 seconds and then skip to next song. This happens in different rooms when using either Macbook or IPhone. Streaming service is spotify.If so is there a fix or do I need to wait for a bug fix update ?

A little background - my wife and I are retired and full-time RVers. I am also a former part-time musician with a decent ear. Since I can’t have my transmission line speakers, big amps, and Squeezebox system in the RV, I’m adopting newer technology. I have just swapped out our Polk Audio soundbar and sub with a Sonos Beam (Sub Mini to arrive in two days… but don’t tell my wife). I have uploaded a bunch of music to YouTube Music and have set up the music library on my laptop to play on the Sonos (both methods sound SO much better than blue tooth to the old sound bar!). The problems are these: 1) we are stationary right now with 200+ MBps broadband for internet. When we are on the road, we rely on a 4G MiFi hotspot for connectivity and speeds depend on whatever tower is available. Thus, when traveling, streaming from the laptop will be the most reliable approach - but I don’t want to leave the laptop running 24/7 to do that. My beef with YT Music is that the interface is 19th century and

I can’t see the Amazon created playlists on my Sonos app. Not the playlists you personally create - the ones that Amazon’s create. I can see them on my Amazon Music app but not on my Sonia app. anyone else having this issue? They used to be there   

Hey everyone,I’m planning to buy a pair of Sonos Five that I will dedicate to music only.I want to connect both speakers to my TV but how is it possible with only 1 jack 3.5mm port on my TV ?I’ve also read on the forum that these speakers are not meant to be connected to a TV as it can cause some delays. Is it a big issue in my case ? I will listen DJ sets from YouTube mainly, will it be noticeable ? Will the sound quality be affected ?I do not want to buy a Sonos soundbar as I already have a Samsung one connected to this TV that I dedicate only for moviesI was thinking of a solution but I don’t know if it’s a good one : Buying a Sonos AMP that I will use to connect my TV through arc and Sonos Five speakers through wifi ? Is it possible ? (it might be a very expensive solution tho… if it’s working) Thanks for your help 

I’m in China.My Roam broken but still in Warranty period，So I return it to the manufacturer for exchange according to the instructions on the 400 phone number，but nobody connect me, So I ask express delivery company help to contact, and support replied my email and asked me to wait at 19th.Jul。Today is 23th.Aug, I have sent a lot emails to ask support to reply, but no answer, so I call 400 Complaints Hotline, Shorkingly 400 ask me to sent email to suppoty!The same person I have contacted many times! Endless loop！！！support will never reply email, nor leave any phone number!I don’t know how to deal with, my child really miss his Sonos, but it seems never will come back.Can any other colleagues help me contact support?THANKS A LOT Moderator Note: Modified in accordance with the Community Code of Conduct.