My Sonos Beam was working perfectly with my Samsung tv until the other day and now it will still play music through the app. But doesn’t work with the TV. Have re set TV and the beam too. Doesn’t work. Please HELP!!
Answered
SONOS Beam TV connection issues
Best answer by Corry P
Hi
Sorry. It’s the same TV setting that Bruce advised you to change. It’s generally called something like Audio Output Format or Digital Output Format. PCM should be one of the options for that setting.
I’m unfamiliar with your TV, however - if you struggle, I recommend you contact Samsung Support in Australia for further assistance.
I hope this helps.
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Samsung apparently released an update on Friday that broke Dolby Digital Plus. Until they release a fix, set your TV to max out at Dolby Digital.
Bruce
+19Hi
Welcome to the Sonos Community!
There are reports of other Samsung owners needing to use the PCM output format rather than Dolby Digital to get sound.
I hope this helps.
+19Hi
Sorry. It’s the same TV setting that Bruce advised you to change. It’s generally called something like Audio Output Format or Digital Output Format. PCM should be one of the options for that setting.
I’m unfamiliar with your TV, however - if you struggle, I recommend you contact Samsung Support in Australia for further assistance.
I hope this helps.
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