Speakers

unable  finishing Trueplay procedure with 2 Play 5 Gen 2 in a large room

Can you still use Trueplay, for room Acoustics on a playbar please, keeps coming up not compatible, I have lates app, iPad up to date etc 

I have external speakers by Sonos and Sonance connected to a Bluesound Powernode 2i. The first set of speakers blew after 2 years and this set have lasted 1 year and the bass has gone but they still both work with a tinny sound

All music in all streaming apps that includes apple music, amazon music , Spotify, work fine on my old sonos play 1's in its own sonos room. However, my new arc ultra, 2 era 300's, and sub 4, all using wireless connectivity to the router drop songs in all streaming apps intermittenly and consistently (Apple Music, Amazon Music, Spotify). My new Hisense 65 inch TV audio which is also connected via wifi works absolutely fine via Surround, HD, UHD, and Atmos fornats.  Should I hard wire my arc ultra to my router and try?From AI OverviewYes, you should absolutely hardwire your Arc, Era 300s, and Sub to your router to improve their wireless performance and resolve intermittent music drops. Your old Sonos Play:1s likely work fine because they aren't part of the same wireless network as your newer devices, which may be experiencing interference or a weak connection. Wiring the new components will provide a more stable and reliable network connection, which is often the solution to this type o

Since the Sonos ecosystem has (or should I say had - read on...), for me, calmed down a lot recently I took the plunge to replace some of my older speakers with new. This ended up as a full Ultra/Era300/Sub4 surround setup and and Era100 pair. However on successfully introducing these to my system, which went very smoothly, I can not access my local music (NAS sourced) on any of the new speakers. All pre-existing speakers are fine. I have tried:Resetting a few of the new speakers and re-introducing Creating a new music folder in an existing share Creating a new music share Re-adding a removed & reset Play:1 to my system Splitting the surround system into component speakers  Multiple reboots of speakers and all network componentsThe speakers have all had last weeks firmware update and this did not address the problem. All speakers are on the same (unchanged) network. All are in the same positions the speakers they are replacing were and now some, for testing, are next to pre-existin

Is it possible to have 2 systems in two different rooms each with a Sonos Sub Mini working autonomously 

Hi all,I'm Kamal Hinduja, based in Geneva, Switzerland(Swiss) .  can anyone explain how to fix Switching speakers disrupts TV playback? Thanks, RegardsKamal Hinduja Geneva, Switzerland 

Following a network change in my house, my entire Sonos system disconnected, and it is impossible for me to reconnect it.I tried everything, delete the system, recreate a new one, disconnect and even return to the old network but impossible. Each time, the application can no longer detect my system or at least connect. Because I have a message telling me that it has found a system on this network, but as soon as I click to connect the application tells me that it is connected to the system, but it never appears in the application. As if it had never happened?Could you help me please

Recently my Sonos system started having major issues (suspect from an EERO update) where the speakers were slow to start, then would cut out and music volume would go up and down.   EERO says to connect all wireless which was my setup, but I went ahead and turned on SonosNet, and all issues stopped.   So I’m not setup opposite contrary to EERO recommendations.  Does anyone have insight into this?  I tried questioning on the EERO site and only get the recommendation to turn off SonosNet.

I have a Play:1 small Sonos speaker which I listen to constantly with the radio on.Several times a day at the moment, it goes suddenly silent and when I go into the Sonos app on my phone, it says Sonos cannot connect to the speaker. Typically aftrer a few seconds or minutes, it reappears in the app and I can press Play to get it to start playing again.This speaker is unusual on my network because it’s a newer bluetooth-enabled one. My other Sonos speakers are older (10+ years, I think).It’s extremely annoying that it keeps disconnecting. How can I troubleshoot this problem? I’m no kind of wifi or router expert so I’ll need things explained in simple language please.My WiFi system is an Aginet TP-Link mesh router that I can see via an Aginet app on my phone. In this app I can see the speaker listed, but it keeps appearing and disappearing. It actually disappears in the app far more often than it goes silent. For instance just now it was happily playing the radio, but it wasn’t listed in

I have a Cambridge Audio AX C25 which I have connected to an Era 100. I am connecting via an official Sonos line-in converter and a brand new rca cable. When I play a brand new disc, the sound is all distorted. i have also tried using a passive volume control and also a preamp but the distortion remains. Also I have adjusted the line-in levels and this makes no difference. Im out of ideas on what to try next. 

Hi everyone,I needed to change my network router as we have a new TP Link Deco mesh system.This required me to set up my Sonos network again.I set up my Playbar, Play 1 and Synfonisk speaker on the same Sonos system using the S1 app.So far so good.I then wanted to set up my Roam speaker. So I used the new Sonos app for this, and set up a new system as the S1 isn’t compatible with this speaker.I then (foolishly) decided that I wanted to add my Play 1 speaker to the same system as the Roam, as the Play 1 is compatible with the S1 and new Sonos apps. So I went through the upgrade process for the Play 1 and added it to the system associated with the new Sonos app.Then I realised this actually wasn’t what I really wanted after all.I therefore followed the ‘downgrade’ process in the new Sonos app, and downgraded the Play 1 to be compatible with the S1 app again.However, I can’t now add it into the S1 app as I keep getting the same ‘Sonos app needs updating’ message that other people have men

Not sure about others, but this mass “upgrade” did a doosey on my system. Beam randomly stopped working, so I investigated and ended up updating most of my devices and the app.  Some of it had to be done twice and the Beam would not show up at all.  I power cycled and updated again.  Then I got Beam system showing up multiple times but marked disconnected.  After a while it seemed to solve itself.  now the system operates again (this took about 30 minutes- and I’ve not tried the TV, which is another story...).  Now, when I use the system the beam system volume often does not show up if I stream locally, The slow start to restoring the previous local NAS streaming shuffle is broken and only plays one song.  Also, you now have to go down and additional level to do so- and yes, when I try some functions, I get “something went wrong.  Try again.”.  Are others experiencing similar problems?

Where do I start if I moved into a house that has everything left from the previous owner? 

I’m trying to reconnect (2) Play Five speakers 1st gen

Good morning everyone, Yesterday afternoon I was listening to music with my SymfoniskSuddenly one of the two speakers disconnected from Wi-Fi and stayed with the red light on without resuming connection. After about an hour the light was still red and I unplugged it to restart it. Once I plugged it back in, the Symfonisk did nothing. No status LEDs and no signs of life The case does nothing. I tried changing outlets and changing cables but nothing changed. What can I do? It seems strange to me that it died just like that out of nowhere

I have similar issues with my Play:3s dropping out that have been discussed numerous times here.  I only have two Play:3s and put these in a tight location above the kitchen cabinets (play:1s wont fit).  I've read countless trails on network interference, IP addresses, memory issues, and so on.….  I have a significantly large sonos array upstairs (18 individual components in various rooms) and regularly link all these together.  My Play:3s predictably drop in and out of the music stream. I would usually start streaming music through the living room TV (arc ultra + Sub + Era 300 surrounds), then add additional rooms/components to join that living room group.  This is when I hear the Play:3s dropping in and out.Today I started streaming straight into the kitchen (Play:3s).  By themselves with no other components in the group there is no skipping or dropping in and out as seen before when starting in the living room.  I then added the new living room TV components and things fell apart wi

Hi, is anyone else having problems running Trueplay with a Sonos Arc Ultra together with a Sub (Gen 4)? When I run the Arc Ultra on its own, there’s no problem at all. But when I run them together, nothing works. I just get the message that there’s too much background noise — but the room is completely silent. (I’ve tested with several different devices.) Sometimes I get past that, but then it says “Trueplay can’t start”. Does anyone have a solution, or is this an issue with the latest version of the app?

I've followed posts here, there was no solution.And no support from Sonos.I've found out that it happens when streaming from Spotify or another service.However If you play via Sonos app S1, downloaded songs that are on your device, it does not happen, and the intermittent one speaker cut out, is not happening at all What does this mean?Service streaming issues?Any thoughts appreciated 👍 

I got a new era 100 to add to my system. Cannot seem to group together my current Play 1 and new era 100. I can group my five Gen 2 with the era 100, but it does not want to group with the Play 1.My Play 1 and five group fine. 

I have an S1 system which contains Play:5 (gen1), Play:1, Play:3 and a Sonos beam. All of these suffers from jittery playback on Sonos radio (more specifically Swedish P3 stream), where it seems to “jump ahead” in the stream (for like .5, 1s) occasionally in the beginning. After an hour or two of playback, this increases and eventually it’s a complete jitter of sound which definitely seems like some sort of buffering problem. Stopping and starting the stream, instantly fixes it, which really makes me think this is a software problem. Question is, are there other out there that experience the same thing?This is also prominent in all of the devices, so it seems to have little to do with the outdated Play:5 (which still, 3 years later, can’t playback Spotify anymore 🤬). I contacted support, sent a diagnostics when the issue was at it worst and got the same brain dead support response where he remote rebooted my system because he claimed it had weak connections. I also got the “pro” respo

I know this topic has been beaten to death, but in my digging I haven’t seen a scenario that seems to quite line up with this one.  Hoping it’s an easy fix. I have a bunch of Play:1’s and a a playbar littered around my house.   I have one single speaker in a kid’s room that I find goes ‘unavailable’ for a couple of minutes multiple times per hour.   (I note this in the log of my Home Assistant environment that Sonos is integrated into).  Actually playing things on the speaker works just fine.  The Sonos app works just fine.  But according to that log, the flipflopping to unavailable keeps happening.I don’t believe it’s an HA thing (beyond it maybe possibly timing out a bit faster than it should perhaps), because it is ONLY happening on this one speaker for the entire house.I recently switched from SonosNet to wifi-only in an attempt to combat this, but no avail.  When I was on SonosNet the speaker did show it wasn’t getting a great connection.  However since unplugging all the wires an

Hello,Since updating my system to firmware version 90.0-67171, I've noticed a significant change in how my Sonos home theater setup behaves.Previously, I had the following configuration:Beam Gen 2 (Ethernet wired)Sub Mini2 × One SLs (used as surrounds)In this setup, the Beam served as the wired node, and all other speakers were connected via SonosNet (WM:0). This provided excellent stability and completely offloaded traffic from my main Wi-Fi network. The connection matrix showed full green mesh connections, and everything worked flawlessly.After the update:The Beam remains on WM:0The Sub Mini and One SLs are now on WM:3The connection matrix shows no mesh activityAll bonded speakers now appear to bypass SonosNet and instead rely on my regular Wi-FiThis has reduced visibility and performance control, and I’m now seeing increased Wi-Fi traffic through my primary access point, which defeats one of the main reasons I invested in Sonos in the first place.Is there a way to make SonosNet work

Have been enjoying a stereo pair of Sonos Play 5 Gen 1 speakers with Sonos Sub Gen 2 on S1 app. I thought these are excellent and very happy with it. Then I read about the superiority of Sonos Five. I must admit I should have done more research but thinking Sonos gear will price increase so I bought a pair of Sonos Five after 30% upgrade discount. Arrived this morning and in no time I have set up both Sonos Five as stereo pair and included the Sub. Had to upgrade firmware along the way but no issues whatsoever. Have no trueplay as I have a S25 Ultra.I listened to smooth jazz the whole day and I cannot say this setup is any better than my previous one. I would say its the same. I am actually quiet dissapointed. Could it be this new setup requires trueplay unlike my previous setup? As for placement, I simply remove my Play 5 and replace it with Five. The Sub placement the same.   

I keep on getting an error message looking for network every time I log on to SonosI have upgraded all my Sonos speakers to 300 and 100s I am running are  a ubiquiti System from a virgin media set in mode mode running through my own router through a POE switch then to my 3 APU all the speakers are Wi-Fi  the message reads your system cannot be found on network update network  So then you’ve got to keep on repeating and putting in the speakers very annoying  so please can someone help me if you have had this problem yourself?