Speakers

I have moved into a new home. There was a full system in place consisting of 3 connect amps and a PZ100.I am completely new to Sonos, as soon as my wifi was on, i was able to login and played radio stations as the previous house owner and then made the now known cardinal sin of factory resetting everything, because why would you? But as I have been on it previous, I know the system works.The issue I get, is that I can get all the way through the setup till it comes to connecting the ethernet and finding it after. I get the green light, it says press the mute and + button to find, and then it just cannot find it which is absolutely bewildering to me when ive gone through the wireless part easy and its appears in my I’ve tried my phone, the wifes phone and just gettinf frustrated.I’ve spent 2 hours on with sonos support to No real avail, tried several things. Putting my router to mode 2, disconnecting the upnp or something like that and still wont connect. 

I have discovered two Sonos speakers that have not been used for about 14 years. I think they may be fives. I cannot connect them using an Ethernet cable to my router and I was wondering if anyone had any thoughts. Are they still usable?

I am selecting a speaker that is playing and then open up the join button and select another speaker or two and select apply. It acts like it is working but when it goes back to the playing speaker it doesn't add the new speaker/s.  It has worked interesting past but isn't working now.TYIASteve 

Another issue please help!!!my Beam is working but now my era 300 won't link if tick both speakers and press apply the beam goes silent, I did have them work on the first day but next day no link, why is it so hard to link? 

Is there anyway of setting up my home Sonos system ( linking all speakers together ) without clicking on the button on the back of the Sonos one . My Sonos one is in a casing / mount that I can’t remove ? Any help would be great please ? 

I’m using the S1 controller and I have a play one and a play three. I have the iOS app on ver 26. I’m trying to add a second play one but in the app when I go to add a device, the app tells me it needs to update and it wants me to get the Sonos app.  I’ve tried deleting the S1 controller app and re-downloading it  I’ve tried checking for updates in the S1 controller app  But no matter what I do, it won’t let me add a device because it insists the app needs to upgrade to the Sonos app how do I get the S1 app to quit forcing an upgrade and simply let me add a new device ? 

 I can't seem to get the S5 to be recognized by my Sonos system.  My setup: Playbar, Sub, One, One SL.  Controller OS: S2.I would like to add my zoneplayer S5 to this system.  Is it possible?  It used to work when I was using OS: S1.  I can no longer install the OS: S1 controller while OS: S2 is installed.  Any help would be greatly appreciated. 

Hi,I have a problem with my Sonos 5. It seems there is no power altough I took a different outloet. I checked my wifi and there is no oroblem. It just doesn't want to start. What should I do ?Regards Marc

“Wow. I thought this was a stable product.” ”The sound is good when it works.” ”I can’t believe you have to keep resetting the router.” And from me: “This used to work really well. Now it’s just embarrassing.”

Hi the speech button is not responding on my Sonos one,  when pressing nothing happens, but it’s saying its connected,  and my other units are working fine,   Is it a fault with the device,  any ideas or suggestions appreciated 

I just got a Sonos Era 100 and successfully configured it to work on my network. Sometimes when I go into the app on my iPhone 13, however, it says it cannot find a Sonos product on my network. Sometimes if I leave the app alone for half a minute or so it will find find the speaker, but other times it just never finds it. I do have a couple of WiFi access points in my network, with different SSIDs than my main router, and I have the Sonos configured to use one of them in addition to the main router, but this problem occurs even when both the speaker and my iPhone are connected to the main router. Edit:I’m wondering if the app is trying to use too much information. For some reason it’s accessing the location, which makes no sense whatsoever, as the speaker certainly doesn’t know where it is. It just knows which local area network it’s on. Moderator Note - Combined multiple posts

can’t connect try again later / connection timed out / and so many error messages! I’m at the end of my very deep patience. We are all having the same problems but nobody at Sonos cares. I have 1st generation speakers which cost big money and deliver (!!) great sound. Why should I be made to ditch them and spend more big money for the same sound quality? I was a brand ambassador in the beginning, now I always bemoan this terrible company.

Tonight nothing working…time to throw out or hardwire?

I have 2 ERA 100 speakers, one in the master bedroom and one in the master bath. The WiFi is an original eero Pro configuration in bridge mode, with DNS/DHCP provided by a Linux server. The ERA 100s have been working great in this configuration for 2 years. Recently, however, the one in the master bath is no longer on WiFi, nor was it visible in the Sonos app.After resetting the device a couple of times I powered down ALL Sonos speakers (6 Shadow SLs, an Arc and a Playbar among them) and powered off ALL the eero Pro devices. I then brought the eero network back up and then re-powered all the Sonos devices, doing the ERA 100s last.ALL the speakers came back online problem-free EXCEPT the ERA 100s. I just went through the reset procedure on the master bedroom ERA 100 and the behavior is the same: The speaker comes online, I can see it get an IP address from my DHCP server. However, within a minute it drops off the network, never to be seen again.So, both of my ERA

I can’t finish the setup on my new era 100. It seemed to connect to my WiFi ok or it has found it on my WiFi easy enough but this has come up each time I’ve tried 

I’ve had my Sonos connect and play 1 for years with no issues on Virgin broadband. I’ve just had a new router that looks identical to the old one but it can’t detect on Wi-Fi. It will play with an Ethernet connection but still can’t find  the Sonos to update the Wi-Fi. As soon as the ethernet cable is unplugged, it loses connection (obviously).  Anyone else had this problem? Might it be different software in the replacement router..

I have a gen 2 beam paired with a Era 300. During playback from my hisense TV I occasionally get a popping sound from the Era 300. Has anyone else had this issue?

When I go to play Spotify on my era 100 I press the play button and it's skips through song like you are mashing the skip button. It stops after 10 seconds then will just not play any sound but is playing the song. Within the sonos app it also does this but instead afterwards it just don't not play, as it the play button does nothing. I have a strong internet connection, I've reset the speaker, reinstalled both Spotify and the sonos app. I've restarted my router. I've re linked the Spotify app to sonos. I am stumped.

So tired that my SONOS system always have an issue.  Have 25 devices and update. But there is always an issue. Moderator Note: Modified in accordance with the Community Code of Conduct.

I had 2 play:3s using S2 and ditched the bridge when I updated to S2 (years ago). One of my play 3:s died. I tossed it and purchased a used play 3 on ebay. Just received it, plugged it in and went to the app to add it but it never finds it. The white light flashes for about a minute and then goes solid. Some help I found online says to factory reset it by pressing and holding the button while plugging it in. I tried that but that did not change the behavior. While light flashes then goes solid. Don't know what to do. Please help!

Hi all,I’ve read that the Sonos combo adapter for the ERA 300 (which has both 3.5mm analogue and ethernet inputs) allows for direct streaming into the unit.  I’m assuming that this should allow for better quality music, as only the only conversion would be via the unit’s internal D-A.Does anyone have experience of this setup, and if so, have they had a notable improvement in music quality over Bluetooth 5, wi-fi 6 or 3.5mm audio input via Sonos adapter?

We have a (Sony pslx310bt) connected to 4 Sonos Era 100 speakers. When we first got this set up, the blue tooth function did not work on the sony and the speakers had to have a hard line in connection to work. They worked great…. Until the the update allowing the blue tooth function to work (supposedly). Now every time a record starts playing, one pair of era 100s starts playing the song about ten seconds ahead of the other pair. I have to go into the app and mess with settings to get it working properly. Sometimes this lasts one song, sometimes the whole record. It's enough to drive one crazy.  When I use the sonos system with bluetooth connected to my phone, it starts playing with only one pair of the speakers and I have to go in to select the other set every time. For as much as this stuff costs I don't feel like it should be so so complicated to use.  What gives? 

Hello Community,This is my first topic. I have sonos in 4 rooms.One of them have 2 one sl, 1 sub and 1 playbar.one of them have 1 one sl and ikea.One of them have 1 one sl.my bedroom have 2 one sl and minisub. my house have 3 internet access point with mesh wifi 6.I have entire home group.I started the music from spotify music is playing whole house except of my bedroom. Music is start and immediately stopped. Interrupted constantly. No problem entire house but only problem in my bedroom. What can i about this issue?

Hi,I am having an issue where one of my speakers does not always show in the app after it has been idle for some time.Restarting the app usually fixes it, but it keeps happening again. The speaker is powered on and connected to the same network. Is this a known behaviour, or are there settings I should check to keep it visible?

Music Fades IN & OUT, randomly and repeatedly. WiFi Connection is flawless. Software UpToDate. what now ?