Hello,
I’m having a strange issue with my Sonos Move 2 and Roam. Whenever I turn on the speaker(s) and connect via AirPlay, my music always stutters.
However, if I play a song for about a minute via Spotify Connect and then switch to AirPlay, everything works fine.
I experience this issue regardless of which iPhone, iPad, or Mac I use.
The speakers are, of course, up to date, just like my Apple devices.
+17Do you have any streaming services setup on your speakers?
If not, configure Spotify to see if the issue persists. If it does, and I don’t want to say it, but its probably a network issue or a cache issue on your phone and or network.
Have you tried a network refresh and a phone reboot?
Yeah…as
Someday it is best to just take the easy path, get the glitch, submit a diagnostic, call Sonos and have them sort it out.
I'm decent at networking but their support saw the issue and had me fixed faster than I'd have had any hope of finding it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.