Speakers

I dropped my Era 100 by accident twice. It feels like something is broken inside the speaker. It also sounds too bad. Does anybody know some technician in Mexico City, to fix my Era100?I just discovered that it sounds better upside down.Thanks 

I recently changed my Wi-Fi router and updated my system with the new configuration. However both SL Ones disappeared and after factory resetting both, they still would not connect. I attached one speaker to the router with an Ethernet and was able to set them up and added them as surrounds for the Beam. However on removing the Ethernet the connection goes and they get dropped from the set up. Any idea why and how to get them all wireless again?

After buying a Five and naively expecting it to pair up with my Play 5 2nd Gen for vinyl listening, I had to return it and am now looking for a 2nd Play 5 Gen 2 second hand. Apart from ebay are there any other resources it’s worth keeping an eye on? Or is it just a question of snapping up quickly when they’re listed?.. Seems like they’re like gold dust...

I was very happy with sonos until last year when I replaced sonos playbar with arc. I lost deep bass now with arc (arc, 2 sonos ONE and Sub) the bass is really hollow like some cheap speakers. And recently if I unplug the speaker for few minutes I lose all the speakers. So frustrating to reconnect them back. 

Is the Arc Ultra compatible with Play:1 and first generation Sub?

The Sonos app will not find or recognize my Beam.  I’ve tried everything that I know.  This is so frustrating.  I was about to drop another $2K on more Sonos products.  Not now!  I’M GOING TO PURCHASE THEIR COMPETITORS PRODUCT. YOU SHOULD CONSIDER THE SAME.  Companies that make customers jump through hoops and still leave them with unresolved issues eventually go out of business.  Sonos is on there way down that trail.

I am considering getting rid of my sonos system due to it’s very poor response. Having invested in the system I am loath to change everything. My Play 3’s are hardwired, whilst the Play 1’s and the soundbar are wireless. Android app can take minutes to fully start up where I can control the system, the lag on volume control is appalling. my wireless runs at 380mbps so it isn’t slow, each sonos has a fixed IP

BonjouRpeut-on coupler une Playbase avec les enceintes ERA 100 en surround. (Arrières).merci 

Hello everyone! Can someone please help me identify what “Model S14” means under the Sonos beam soundbar? Thank you!

Hi everyone. Please excuse me I am not very technically minded just need a little help. I am replacing my era 100 (2 of them) with era 300. Do I just need to add them to my existing system & then follow the app instructions? Many thanks for your help & any info you think  might help would be great. The era 100 are going in another room by the way.😃

Bonjour,J'ai acheté un appareil sonos chez ikea pour placer dans un appartement en Corse. Il fonctionnait lors de mon achat en Belgique. IEn Corse pas moyen de le connecter.Impossible de trouver l'appareil quand je lance l'application sonos ?Que faire ?Merci pour votre aide

Jak odtworzyć utwory zapisane w telefonie na moich głośnikach 

We were away for about 3 weeks and, upon returning two of our speakers won’t work.  I can connect them to the ethernet cable and they will work, but they can’t seem to use wifi.  I do have the app on my phone which seems to be where I have to adjust the settings.  I keep my music library on a MacBook Pro, not all the music is downloaded onto my phone or iPad.  It would take too much space.  

My WiFi is working as I’m streaming Netflix. yet my Sonos is not connecting to play music

Hello i just bought 2 Sonos era 100, I have seen numerous complaints regarding the case getting some cracks over time. I am still in the 30 day window for a return. Can anyone confirm if Sonos changed the way they are making the era 100 so the case does not peel ? what happens once the warrant expired and it starts peeling ? thank you 

Previously, I have been able to update my S1/S2 compatible products to work with the S2 app. Now none of these products will update. What is going on?

For weeks now my Sonos system has been rock solid (it is only a single pair of 300s). Suddenly over the last few days I get repeated reports of “No Products Found”. It eventually clears itself but the problem periodically comes back (it has just done it again). Internet speed at the device running the app is 160mbps. Are there any issues with the Sonos network? 

Good afternoon all,I’m after some help/advice please, to enable my 2 Sonos play 1 speakers to work wirelessly on my new wifi network. I’ve followed numerous help articles online, but without success, hence this post.Situation:I’ve recently introduced a new mesh wifi system to my home to increase WiFi coverage. (this has included introducing a new mesh hub, which is plugged into the existing router via an ethernet cable)Challenge:Despite numerous steps (see below), I have been unable to get by play speakers to work on the new network wirelessly. FYI the speakers will work when connected via ethernet cable to the new mesh hub, but this is not a viable solution moving forward.Steps taken so far (following advice in the app and help articles):Removed the 2 speakers from the app (so that no products show in the Sonos app when it re-loads) Factory re-set the speakers (however they do not display a green light when powered - instead the light goes solid white after flashing white and orange)

the sonos ray works fine but every few days the white light blinking and I am not able to do factory reset

Apologies for the longish title but there are a lot of threads discussing speakers dropping, but none seemed exactly like mine. I love my Sonos system but ran into connection issues when I changed my WiFi from Xfinity cable to an ATT Fiber Router and added two Eero 6+ mesh devices to get signal around my house. While I’m not an IT expert, so excuse any naming errors, I am not afraid to try things out.My system: S2 app, Play 1 gen 1 & Sub Gen 3 (Grouped), Amp (Outdoor Speakers), Arc Ultra (TV), and Boost (now offline). Everything is wireless, no direct connections after dropping the Boost. My Issue: After connecting everything, which took a while, the Arc Ultra kept getting dropped. If it connected, then either the Amp or the Grouped Play 1s or Sub would get dropped. I could see all of the devices in ATT Gateway Router (Nokia) and on my Eero app. After researching the issue, I think that there were conflicts with the wifi bands and wifi sources. The speakers were connecting to the A

I have spent an hour and a half trying to reconnect my Play 5 gen 2 to my system. I use the s1 app and I used to be able to group my Play 5 gen 1 and gen 2 together. I can only connect the Play 5 gen as ‘living room’. My Play 5 gen 2 shows as ‘bedroom two’ only for the upgrade offer.  I spent an eternity trying to login I changed my pw 5 times none were accepted. I got cut off from the help line 4 times but someone did finally manage to make my pw work finally before I got cut off. I did every reset that I could sometimes more than once . They kept asking for my phone number but didn’t use it so what was the point? I gave up in the end it’s still not working, it used to so I can only think it is the new s 1 app that upgraded whilst I was being forced to repeatedly login! I don’t like complaining and I love the sound of the speakers when they are working so it is very depressing that a simple thing that worked before will no longer work. 

Hi all.  Gen1 play5, play 1 and a bridge.2 weeks ago Sonos S1 cannot connect to system.  Full reset to everything.Still would not find Bridge (always had ethernet cable to bridge).Will find play 5 when I connect play5 to ethernet cable.  Also then sees play 1 but not bridge.Happy to play music at this point.App then falls over when we move to wifi connection.Any ideas? Have Sonos decided 10years is enough and they want more£?

Will it work with mini sub ?

Our speaker (Sonos S18) stopped working So we did a factory reset and it still didn’t do anything.  I reconnected it to the Sonos app and it shows in the app.The speaker has  been unplugged for almost 2 weeks when we plugged it in, the white light is on, but we do not get any sound or any response from it.