Hi all,

I'm not sure if this issue has been reported before — I couldn’t find anything similar after searching.

I’m using a Sonos Era 100 speaker for Microsoft Teams calls on my HP EliteBook 630 G10, connected via Bluetooth.

The issue arises when I answer or start a call (either incoming or outgoing). While the ringing sound plays normally, once the call is connected, there is often a delay before I can hear the other person, or sometimes I hear nothing at all, regardless of how long I wait. In those cases, I have to end the call and try again.

Additionally, Teams chat notification sounds are inconsistent — they play only sometimes, almost as if the speaker is in sleep mode and doesn’t always "wake up."

I’ve already tried several things, including disabling Hands-Free AG Audio, perform all the updates etc. but the problem persists.

I understand the Era 100 isn’t Teams-certified, and otherwise it works great (especially for music), but since I work from home, a reliable Teams experience is essential. I'd really prefer to keep using this speaker and not change to another  — so any suggestions or ideas for a fix would be greatly appreciated.

Thanks in advance!
Vassilis