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Contributor I
June 15, 2025
Answered

update the Sonos One SL

Update of 2 Sonos One SL does not work, all recommendations of the support done multiple times. 3 Sonos One SL and all Sonos 5 updates worked ok

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RhonnyAnswer
Prodigy III
June 15, 2025

….. and code 30 appears

Update using the Window or Mac app instead, downloadable from the Sonos website:

https://support.sonos.com/en-gb/downloads

This can usually update speakers that might be missed via the iPhone app for some reason.

If that doesn’t work, turn those speakers off at the walll, leave for 30 secs then turn them back on again, let them go to white light, and then try the update again.

3 replies

WFFSAuthor
Contributor I
June 15, 2025

….. and code 30 appears

Senior Virtuoso
June 15, 2025

Have you tried temporarily using Ethernet cable during the update? 
https://support.sonos.com/en-us/topic/update-issues

RhonnyAnswer
Prodigy III
June 15, 2025

….. and code 30 appears

Update using the Window or Mac app instead, downloadable from the Sonos website:

https://support.sonos.com/en-gb/downloads

This can usually update speakers that might be missed via the iPhone app for some reason.

If that doesn’t work, turn those speakers off at the walll, leave for 30 secs then turn them back on again, let them go to white light, and then try the update again.