Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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After a power outage, my speakers werent able to connet to Wifi. Eventually, one did. Now that it has been a few days, I was able to connect my phone to the other speaker. But I cannot play them both at the same time. One is in the kitchen and one in the den.
The Sonos compatibility page says that these two of my Sonus devices – Play:1 and Sub (Gen 2) – are compatible with the new Sonos app. And that two devices – Connect and Connect:amp – are not compatible. So I purchased a Port to replace the Connect to have my Sonos system with the new Sonos app. But the new Sonos app says that the two devices listed as compatible by the Sonos compatibility page are actually not compatible. System upgrade says that no upgrades are available. So which is it, compatible or not? iOS ver 16.6.1Sonos app ver 15.7.1Sonos S1 app ver 11.10.1
I have a new vinyl platine, but don’t own speakers excepts for a couple of Sonos 1….How can I stream the sound of that platine to the Sonos speakers ? Do I need the Sonos AMP to do that? something else ? Thanks :)
I can´t connect my Sonos PLAY 5 (early edition) in the app. Shows white light. It is wired to the Router. All other Products and system are working, System is updated. Have tried troubleshooting processes; Find missing Product, Add Product, Re-start Product, Re-start Router.Ideas are more than welcome :0)
I have a play 5 which I occasionally would like to use in the garden with a line in from my phone. This means unplugging it so that it forgets that it is connected to the line in. As there is no WiFi in the garden it is then impossible to instruct it to accept line in again.Does anyone know a workaround for this?
New system not connecting. Being told to factory reset.
I am planning to add Era 100 to my existing Sonos speakers. My reason is to use line in and connect my turntable to the Era 100. My question is as follows: if I connect the turntable to the Era will the sound then also play over the other speakers in my room (they are grouped together )? I have two Play 1’s and the first generation playbar in this room but also other play 1’s in other rooms. Thanks
Hi, how to connect 2 era 300s with 2 sub gen 3s ? I’m able to only add one.
Hello! Our apartment complex has a sound system that we want to turn off completely. We keep setting the volume to zero or setting the music to off in the app but every morning at 0800 the system turns itself back on. Is there a way to turn it off completely?I’m not sure about the model aside from there’s two little Sonos boxes in a service rack with an app we control it with.
HiI have two Play 5 gen 1 speakers and a projector with HDMI ARC.I connect the projector to the input of an adaptor. Then from the output on the adaptor I have mini jack going to my PLAY 5 Gen 1...but I do not get any sound.I am wondering if it is possible at all to connect my PLAY 5 GEN1 to a unit that has HDMI ARC... even though I convert from hdmi to mini jackKind regards Martin
Sonos Play52 2G device is broken Can I get this product
Let’s say you have set up two rooms, or somehow duplicated your main room and now speakers are in the wrong place. In my case, I had two living room setups.There is no way to delete a speaker, or room setup that I could find.After spending all kinds of time trying to find an answer, I figured this out. I just went to ADD a speaker to the correct living room, at which point it will ask to remove it from the other setup. To make it easier, rename the other system to bathroom or something so you are not confused with the two living room setups you might have.BINGO BINGO
Anyone have experience where devices are kicked off the wifi network when interacting with Sonos speakers. Either the Sonos app or airplay to a Sonos speaker.
Hi, I have 9 products that all appear to be eligible for the upgrade program. Will these continue working if I use them to upgrade, I.e use them to get discounted new speakers? I’m using the latest Sonos app as far as I’m aware. ThanksMatt
During setup, my phone recognizes the era and things go well until I get to the step where the Era 100 tries to connect to the wifi. It fails to do so and times out. I’m very tried to factory reset the speaker three times and have unplugged/replugged the router and it still won’t connect. I have speaker directly next to the router and my phone. Also, it asks to connect to the flashing “blue” button on top which never flashes. Any help is appreciated.
I have the arc, sub, ones,and era 300s. The era 300s are always loosing their connection. Not even showing in the Sonos app. The little white light want even stay on. Because of the issue I bought the boost because support told me it would streamline the Wi-Fi connection through the boost. I am still losing connection. I unplug the era300s and plug them back in and sometimes unplug the boost and plug back in. After a frustrating amount of time they will finally show up in the app and start working again. Then after a day or so with me not using them they just loose connection again. They are in within fifteen feet of the boost and router.
3 hours with Sonos tech support Daily reboot of router, daily unplug and power up all six Sonos speakers Daily reinstall of Sonos app Total hours per week dealing with Sonos connectivity issues - 12 I’m about to sell off the whole system on Craigslist and go back to wired speakers. Too much of my time being spent with Sonos connectivity issues. System - 5 Sonos One speakers and one Sonos Roam. In an apartment building in NYC with 300 other apartments. Spectrum wifi. I’ve configured and reconfigured the modem. I’ve rebooted, restarted, factory resetted, deleted, reinstalled and all to no avail. The only way to make it work - 1. Unplug all speakers, uninstall and reinstall app, reboot router and then do it again later in the day when the system falls apart again. Anyone want to buy six Sonos speakers?
When I have my Era 100 connected to my TV and I shut it off for the night, the Era 100 continues to make the chirping noise like it is trying to connect via bluetooth. It effectively does this until I unplug it. What am I missing here?
I’m trying to hook up my era 100s to my Playbar I cannot connect them they are listed as being in the same room does that mean I cannot group them or connect them I do not want to use them as surrounds. I want them to play full stereo front
Hi, two questions.Do I have to buy the amplifier to run outdoor speakers, or will they connect to my Sonos app via WIFI like my other speakers? Can I control their volume separately to my other SONOS speakers? Ie I might want outside speakers to be louder or quieter than the inside speakers based on ambient noise and time of day….
Just moved into new property and it has Sonos s1 s2 system. I have managed to download apps set up , but can’t connect as previous owners have a old sign in and password word pc still on it and I can’t access it . How do I set this up for my own use
When I try to play from Apple Music and use AirPlay to my Sonos/IKEA Symfonisk speaker, the sound stops after one second.This happens on both my MacBook Pro and iPhone X. When using the Sonos app on my iPhone, it works fine. However, it means that I can’t play from my MacBook and have to manage music in 2 different apps.I tried updating all apps and rebooting all systems multiple times. The wifi connection is strong. Sometimes (1 out of 20?) times I'm able to stream from Apple Music directly, but that’ll only work for a little while.Does anyone experience the same? How can I fix this? Is there an app for Mac that would allow me to play Apple Music to my speaker?
Did I can use Sonos Sub gen 3 on his own or I need another speaker ?
Hi, my 2 sonos ones are not visible in the sonos 2 app. They have always worked and been paired for stereo. The app says no sonos on network. If I log into my tp link router I can see speakers are connected. Also I can still use Google assistant and play songs on Spotify. I can see the speaker on the spotify app. So annoying.
Good afternoon.After upgrading Sonos One SL, a problem arose, and now audio only appears two seconds after the audio stream has started. Now it's absolutely impossible to watch movies using Sonos One SL. The sound lags behind the image by 2 seconds. If I pause the video, the sound continues for approximately 2 seconds.I searched the forum and found recommendations to switch to uncompressed. This did not solve the problem in any way. In addition, I saw a recommendation to use the Line-in menu. But there is no such option on Sonos One SL. The audio system is connected using an Ethernet cable.During movie playback, I ran a ping test and see that the network connection is stable and fast.--- 10.111.222.190 ping statistics ---318 packets transmitted, 318 received, 0% packet loss, time 321242msrtt min/avg/max/mdev = 0.183/0.226/0.331/0.023 msHow do I disable(dramatically decrease) buffering on Sonos One SL?
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