Answered

Pairing but no sound

  • 23 September 2023
  • 2 replies
  • 137 views

Good morning,
I installed :
An ERA 100
A PLAY 1
A PlayBar (+ Sub)
Two SYMFONISK shelves

I connect from my mobile via BlueTooth to ERA100 and I stream the music from the Deezer application on my phone.
I want to pair PlayBar (+Sub) and it works
I want to pair the two SYMFONISKs the indicator says it's good, but no sound comes out. But if I press the stop button on the SYMFONISK it also cuts off the ERA100. So I am well connected but no sound.
The same thing happens if I want to pair ERA100 with PLAY 1
And from time to time I get this message:
“Unable to connect to the device, please try later”
I then have to turn off the speakers electrically.
I only have this problem with the ERA100, all other combinations work.
The application is up to date.
Thanks for your help
Sincerely

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Best answer by ratty 23 September 2023, 16:11

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2 replies

Assuming you don’t have those speakers muted (!) it sounds like a potential IP conflict. Restart everything on the network. 

Well done, I restarted the entire network and recovered the sound on the SYMFONISKs. On the other hand, despite several attempts, I cannot broadcast on PLAY 1. Its IP is very unique on the network.Thank you so much