Answered

problem updating Sonos play 5

  • 26 September 2023
  • 2 replies
  • 62 views
S
  • Shak
  • Contributor I
  • 0 replies

My Sonos play 5 has been updating for a long period. 

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Best answer by buzz 26 September 2023, 11:46

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2 replies

buzz

Force close the SONOS controller APP. Refrain from Factory Reset without further consult.

Airgetlam

In the past, I’ve found that a power cycle of the Sonos device ‘can’ be helpful, but I usually do that as a last resort, preferring to try @buzz solution first. 
 

But never factory reset, without talking first to Sonos Support .

Bruce
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