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Answered

problem updating Sonos play 5

  • September 26, 2023
  • 2 replies
  • 93 views
S

My Sonos play 5 has been updating for a long period. 

Best answer by buzz

Force close the SONOS controller APP. Refrain from Factory Reset without further consult.

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2 replies

buzz
  • buzz
  • Answer
  • September 26, 2023

Force close the SONOS controller APP. Refrain from Factory Reset without further consult.

Airgetlam
  • Airgetlam
  • September 26, 2023

In the past, I’ve found that a power cycle of the Sonos device ‘can’ be helpful, but I usually do that as a last resort, preferring to try @buzz solution first. 
 

But never factory reset, without talking first to Sonos Support .

Bruce
Sotiris C.
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