problem updating Sonos play 5

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My Sonos play 5 has been updating for a long period.

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buzzAnswer

Grand Maestro

Force close the SONOS controller APP. Refrain from Factory Reset without further consult.

buzzAnswer

Grand Maestro

Force close the SONOS controller APP. Refrain from Factory Reset without further consult.

Airgetlam

In the past, I’ve found that a power cycle of the Sonos device ‘can’ be helpful, but I usually do that as a last resort, preferring to try @buzz solution first.

But never factory reset, without talking first to Sonos Support .

Bruce

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