Speakers

What a pile of s***...spent best part of £5K and cannot listen to a tune....waste of £4.5KModerator Note: Modified in accordance with the Community Code of Conduct.

Bonjour, Mon domicile est entièrement équipé de système sonos, dans toutes les pièces. Dans le salon, j'ai 1 playbar, 1 sub et 2 play 1. En mode cinéma je n'ai pas de problème, par contre lorsque j'écoute de la musique dans le salon, le son se coupe pendant quelques secondes et revient. J'ai tout essayé, changer de box, brancher tous les éléments en câble rj45, j'ai toujours le problème. J'ai lu sur certains forums que d'autres utilisateurs ont le même problème et qu'il s'agirait d'un beug depuis une mise à jour.Je commence a désespérer. Qui pourrait m'aider ?Merci. 

I have recently added a wiim ultra to my ecosystem. My use case is two fold; firstly I use it as a headphone amp for Spotify, my NAS library and my turntable, because Sonos inexplicably has no option to integrate headphones (even the ones they make)Second, for aforementioned turntable I use the wiim ultra to cast a flac stream via DLNA to my Sonos set up.It works great, I chose a target speaker in the Wiim app for the stream and then group the additional speakers.Except when I change the volume on the wiim it only affects the linked speakers, not the group. This means I have to use the Sonos app to control the group volume. Annoying I have spoken to Sonos support who didn't really want to discuss as they state this "is not a recommended set up" (despite the fact they have no alternative recommendation for my use case(s)).I have logged a feature request but thought I'd check here if I'm missing something or anyone has found a workaround...

Hello SonosI placed an order with your good selves with a 40% discount code which you offered me for my next purchase my case number: [redacted] because the discount code did not work properly, you advised me to not accept the delivery which I have done, but it seems that it takes a hell of a time to get back to your warehouse to be re-scanned in to be re-issued with a refund and another 40% discount code which I'm still waiting for in this day and age it should not take 12 days and still no sign of a refund or discount code I've got the same situation with another company Ubiquiti  once they received the parcel the next day from myself the item was processed that day and back in the post the same day that is called professional conduct and an experience to receive What has gone wrong with Sonos processes? Moderator edit: removed and recorded case number.

My old Sonos play 3 won’t connect to my WiFi anymore without a intranet cable, they work once connected but when I unplug they stop working, any advice?

I am using the current Sonos app (Controller for Mac OS S2 Version 17.2) on a 2020 iMac running MacOS Sequoia 15.6.1. I have an Arris Model NVG578HLX router connected to a TP-Link TL-SG105 Ethernet switch. I have a Sonos Five connected to the switch via Ethernet cable. The Five (left) is paired with a second Five (right) and a Sonos Sub. I have five Sonos One SLs in various rooms. All speakers are showing they are in Wireless Mode 0 (SonosNet). I am having a problem with the speakers cutting out randomly, even if I just am playing music through 2 or 3 speakers instead of the whole system. This was happening when they were on Wi-Fi, before I connected the Five to the switch. I thought changing from Wi-Fi to SonosNet would resolve the issue but it has not. Note: the Sonos app and each speaker’s firmware is up to date. When I play Sonos Radio, all speakers play as expected. The issue appears when I am playing Apple Music, specifically my personal library mirrored in Apple M

I’d like to add a second sub mini. I use my Sonos system for music, so a larger ported sub doesn’t make much sense. I have a lot of experience with subwoofer installation and the benefit of two smaller subs almost always wins out against one larger sub for music, even though it probably won’t be as loud, it will simply sound better in more listening locations of a room.  I wonder if this is possible or if there is a feature request option to forward to Sonos.If you haven’t tried this before, the best way I can describe it is a less pronounced version (since lower frequency sounds aren’t directional) version to one speaker alone, and then adding a second for a stereo pair. Room resonance issues can create peaks and valleys in different locations. A single subwoofer will have the same room resonance issues in said location even if you triple its size. A second sub does wonders to smooth this out so more parts of the room have an even, pleasant ba

Trying to re establish my wireless Sonos 1 speakers (4 total)

It's past time to sack the software development team, they must be working for the competition, there is no other explanation. The app has got worse again. I will not invest any further in Sonos hardware until the app is back to where it was. Frankly it is crap. I feel conned. Great hardware with crap software. What the hell are you idiots doing? Sack the developers and let a third party in or gold. 

Hey all,Have had Sonos since many years, and with mix of first and second generation products, ie 1,3,5 and soundbar w subwoofer. Actually still installed the boosterNavigating and selecting music with various Apple products, from iPhone 11 Max, through iPad to the newest iMac.Since the January SOnos update, I still face problems with very slow response when anting to change, and the very annoying issue, that sometimes some of the SOnos component aren’t available for selection. Actually sometime not in 1 Apple products (iPhone), but then selectable on the iPad.I want to start this conversation towards Apple use of SOnos, with older a newer Apple products to older and newer Sonos products.Any guidance ? Any learnings?Looking very much forward to your comments. Thanks

I am having trouble setting up my SOnos home cinema.In my sitting room, I have a One connected to my router. All my other speakers use Sonosnet and this mostly works great.I added an Arc Ultra to the sitting room and this is also working. However, I am now trying to connect up rear speakers.I moved another One into the sitting room and tried to setup both this and the One connected to my router with the Arc. I get a little way through the process and then I am told that the Arc needs a wired ethernet connection.I should say at this point that I have tried my Sonos setup in wifi standalone mode before and it did not go well - the network was incredibly unreliable and I do not want to go there again.I spoke to technical support about this and from what I can gather I have three options.1. Get a very long ethernet cable and drape it all around the walls of the sitting room so I can plug the Arc in. One of the reasons I chose the Arc was to avoi

Lot of comments and disappointment with Sonos Sub Gen 2.  All seem to be ignored by Sonos.  I had 2 of these units.  Both have now failed and become useless within 5 years.  Very disappointing considering I still have alternate old school speakers that are 25 years old still going well.  Obviously a fundamental issue with these subs which Sonos had no solution for fix.  Only receive 30% reduction on new product.  Sonos should provide 5 year warrenty to standby their product.  

I am trying to repair a generation 2 sub. I have narrowed the problem down to the secondary power supplies. R37 has been burned out, there were posts that said R37 is a 18 ohm resistor however the marking on posted pictures show a smt resistor marked 18d. This is not a 180 Ohm resistor.  Has anyone successfully repaired a sub 2 with the problem being the secondary logic voltages ? I believe I have identified Q16 and D6?  marked as Y2 and 2F.  Any help would be appreciated, as there is very little info on the web. Thanks,  Carl

The last update a couple of weeks ago made my gen3 subs sound so much better there is another update today I googled about update it says to revert Sonos sub gen3 back to previous update I haven’t done update cos I love the new sound is anyone else in this situation 

Ok, what I want to do is to remove SonosNet completely and use only ethernet and wifi for my devices. Here’s what I have:PlayBar Roam V2 6 x Play:1I originally setup SonosNet for my network pre-wifi-on-sonos being a thing.I want to keep the Playbar and one of the Play:1s connected via ethernet, and have the rest use WiFi.  I want to disable SonosNet completely.  I have seen suggested processes that say to disable wifi everywhere first (I can’t disable wifi on my devices, the option does not exist anywhere on the app that I can find).   I’ve seen countless posts saying “If your devices are disconnected from ethernet they’ll just use wifi if it’s configured”.  I have both my 2.4ghz and my 5ghz networks configured to Sonos,  Sonos tells me they’re they’re and available, yet none of my devices are using it except for the Roam.  I followed advice that says I need to factory reset my Play:1s to add them to wifi (including the app telling m

I currently own 2 x era100 (stereo paired) & 1 x Move 1I am considering to buy 1 more Move1 to form an other pairCan I then connect the two stereo pairs together in the same room?Is it worth it? 

Read a few posts about sub mini not maintaining connection to the Sonos Amp and I have the same issue. They are 5 or 6m apart with a wall between them. It seemed to be stable for about 3 days but is still dropping out regularly enough to be annoying. I’ve read about cabling the sub mini and in the posts I’ve read people suggest that is to the router, but I would have thought to the amp makes sense as it’s WiFi connection to my home network, certainly in my case, is stable. Am I just reading it wrong and a cable from amp to sub will resolve the issue? I do have a home network, but have actually found my Sonos devices work better wirelessly (the WiFi coverage is good), I’m assuming because, other than the sub mini, they use their own Sonosnet network? It would be a pain, but it’s feasible that I could run a cable between Amp and sub, but didn’t want to start drilling any holes until I was sure! Thanks!  

Hi, I have recently upgraded my router and now my Beam, Sub and Surround Play 1s won’t work correctly unless the Beam is connected by Ethernet. Sonos help helped but after the best part of a day and numerous system reboots/resets I was told it’s down to the router not having split bands…? Vodafone showed me how to change it to compatibility mode, but still no use.  

UNC campus ITS will not allow Sonos on UNC wifi.  I have 4 rooms that I need synced music, for a 2 hour period before every football game.  Was going to try a Verizon mifi device with ethernet port, attach it to one of the Sonos 100, then create the SonosNet.  Question, what are the chances that speakers that are 40 feet away will catch the SonosNet, or said another way, whtat’s the distance that this configuration might work?

If you have 5 minutes and want to avoid the same rathole, read on.I purchased a refurb ERA 100.  It came but was basically DOA.  I returned it and got another refurb.  This one at least tried to connect.  After hours with tech support and after resetting all my wifi stuff (as well as my neighbor’s wifi, ok, not quite)  I got it to connect to an existing sonos system with 4 well used and stable devices, 2 Play1’s, a One SL, and a Port.  Three days later it was no longer connected.  Nothing changed.  Power was on, the other 4 units are still connected.  So I gave up and decided to get them to honor the money back guarantee.  Then things really started to go downhill.  I was able to process an RO online but they never sent a shipping label.  I called weekly.  I chatted.  I emailed, I emailed the CEO.  It has been over two weeks, still no label.  During the email exercise they decided that to be helpful they would cancel the RO.  Still no shipping label.  All I want to do is retu

SONOS IS THE WORST F****** SOUND SYSTEM EVER, it never works, connectivity is awful, ALL THE TIME. Thank god I purchased from Costco because ai am heading over and returning all my speakers , over $2k , bytes be ware , SONOS DOES NOT WORK, but they still charge you a f*** lot of money for their Minimum Viable Product Speakers. F*** you SONOS.  Moderator Note: Modified in accordance with the Community Code of Conduct

I am listening music with Sonos all day without any problems. Each day around 5 pm to 6 pm (South African Time), I do experience issues, described as follows: Spotify Connection Lost Can’t load content even my NAS does not load the library everything slows down finally I must switch off SonosThe next morning, all issues gone.My network:Deco Mesh Network XE75 Router ER605 TP-Link 19 Speaker, 1 Boost connected via Ethernet Internet Speed during issues experienced > 50 MB

Hey all im trying a fix my SONOS gen 1 which is powering up but consistently getting a white/orange led.  I went thru the whole network, register stuff nothing which then led me to do check on the actual board.  Looking at others issue with i saw common one for PSU was changing a blown R37 chip i then noticed on the videos beside R37 there is a R76 chip.  Nothing seems to be fried on my board but i do see mine is missing a R76 chip.Trying to find out what type of chip is this is it the same as a R37 - resistance smd 1206 1 ohm 1R00 (R77) 

I want add and install my new Five speakers to my existing system. All works ok in the installation process but speakers gets added to a new system, which did not exist before. I have reset and reinstalled but same problem every time. I have tried to reset my other speakers and added them to my existing system and that works just fine. The problem is only for my new Fives. I had Sonos for many years and never had such issue before. Any ideas? 

Holy ****, over a year and this app is still a massive piece of ****. Updated the software manually (auto update was on) and some speakers just vanished.  Moderator Note: Modified in accordance with the Community Code of Conduct.