can’t connect try again later / connection timed out / and so many error messages! I’m at the end of my very deep patience. We are all having the same problems but nobody at Sonos cares. I have 1st generation speakers which cost big money and deliver (!!) great sound. Why should I be made to ditch them and spend more big money for the same sound quality? I was a brand ambassador in the beginning, now I always bemoan this terrible company.
can’t connect try again later / connection timed out / and so many error messages! I’m at the end
+17can’t connect try again later / connection timed out / and so many error messages! I’m at the end of my very deep patience. We are all having the same problems but nobody at Sonos cares. I have 1st generation speakers which cost big money and deliver (!!) great sound. Why should I be made to ditch them and spend more big money for the same sound quality? I was a brand ambassador in the beginning, now I always bemoan this terrible company.
Not ALL of us are having the same issues. I do not have issues at all with the S1 or the S2 app. Sonos has done quite a bit to solve the issues users are having, and at this point users must ask why they still have issues when the majority of users are not.
+18Are you using a Bridge with your S1 system? The Bridge’s power supply is known to fail giving all kinds of connection problems. If so, you could follow these guidelines: https://support.sonos.com/en/article/remove-a-bridge-from-your-sonos-s1-system
Thank you for your help and constructive response. I did remove the bridge and wall mounted controller some time ago and have reset my complete system many times. I’m not into the science of wifi router connection, some of the responses on here are very arrogant, so thank you. I’ve spent ages trying to get this fixed, but have found a stand alone App that (for the moment) works perfectly. Best wishes x
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