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Headliner I
November 11, 2025
Answered

Sonos speakers isn’t connecting

After coming home from a month long vacation, my Sonos system shows it’s not connected. This has happened before. I purchased and used NordVPN. Last time I used ExpressedVPN. Every speaker shows not connected except for Move & Move 2, which connects and playing. I disconnected vpn on my iPhone and iPad when we got home today. All of my speakers should show up?

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Airgetlam
AirgetlamAnswer
November 11, 2025

Temporarily turn off all VPNs. Most are designed to stop ‘outside’ connections, including your Sonos speakers. 
 

You may benefit from this thread. It includes a link to NordVPN’s FAQs. 

Bruce

3 replies

Airgetlam
AirgetlamAnswer
November 11, 2025

Temporarily turn off all VPNs. Most are designed to stop ‘outside’ connections, including your Sonos speakers. 
 

You may benefit from this thread. It includes a link to NordVPN’s FAQs. 

Bruce
Pools-3015
Prodigy I
November 11, 2025

Looking at your profile, I see you still list a Boost. Have you tried disconnecting it and using WIFI instead? It may be causing your connection issues. You can also try hardwiring the Playbase to your router/network.

Lyricist II
January 1, 2026

This solution worked for me:

Add the sonos desktop app (C:\Program Files (x86)\SonosV2\sonos.exe) to split-tunneling in NordVPN, then it worked fine for me (don't forget to switch the split-tunneling on, by default it is off)