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I have a multi-room setup where the kids all have a Sonos1 in each bedroom. It currently works well with Spotify Family as they can all stream their own playlists via Spotify App. I took out a trial of Apple Music (Family account) and I'm considering switching to that service instead.The Apple Music App only supports Airplay to newer speakers like my Play5 although the Sonos app lets them access their individual speakers.However Sonos App appears to only allow 1x Apple account to stream (mine is setup and working). How do I set things up to allow the kids to stream their own music & playlists to their own speaker?

Hello Community, Sonos,I was wondering if other people would find it usefull that you would recognize a full album vs a single in the Artist overview.example; you see 10 items below the “artist radio and Top Tracks. it would be handy if you could navigate to the full albums by recognizing them or if they were grouped? Thanks,first time question-askerToni

Hi, Has anyone else noticed that the volume level for TV Autoplay is much louder than it used to be?  I’m currently running v13.3 and only noticed this in the last couple of weeks. When the Playbar autotunes to the TV input the volume is about 40% (before it was 20-25%). Couldn’t see anything in the release notes about autoplay volume being tweaked (and the TV input is not customisable, unlike Line-In on other devices), but if it was tweaked it would be useful to get confirmation. CheersGuy

Hi everyone. Everything worked great. I moved and had SONOS Gen 2  etc in storage. At new place - 6 months later - I had ‘reset’ and move to S2 - rebuilding SONOS and services etc. That was no joy. I’m up and running except I can’t add my Apple Music service (in my name). It says must use Android or Apple phone. However, SONOs no longer likes my cell for some features and says upgrade the o/s (there isn’t one) when I try to add the service. I don’t have an Apple phone. When I added S2 to her’s it will only accept Apple Music in her name (she doesn’t have an account).   So, I’m stuck. Either upgrade my phone/switch to Apple OR use a workaround to get the apple service added. (p.s.: not inclined to play music on the cell and pipe it in through aux.)So, doesn’t anyone have a work around to re-add Apple Music as a service? On the windows PC it of course says use your phone. Thank you. DS

HiI have just purchased the new Sonos Beam Gen 2 and Surround sound SL speakers.I have a turntable i want to connect to it. I know the new Sonos Port or AMP will do this but will the old Sonos Connect or Sonos Connect Amp work for this and connect through the Beam Gen 2, or is it not compatible with the new Beam?

Can you listen to Sonos HD Radio over bluetooth or Airplay 2 with a Roam speaker? Do you still get the best quality or is that only when it’s part of your home system? 

I’ve had Sonos for years and the performance over the past week has degraded to make it nearly unusable. I listen almost exclusively to spotify and my music library. Spotify has recently begun returning a number of errors that result in skipped tracks. “not encoded correctly”  or “the connection to spotify was lost.”I’m running a Play:3, Play:1, One, and Roam all through a Boost. I’ve tried switching the Sonos channel from 11 to 1. I even factory reset my wifi setup last night and created a new network name. The issue has persisted and is very frustrating.I ran a diagnostic, #227227461 Any help you can give would be appreciated. 

HiI have a old Sonos Bridge with 3 Sonos sonos 1 in my house in Paris => S1I would like to install a Sonos Port in my second house => S2 Do i ned to have the 2 app in my Iphone?BRJ

Hi everyone -I am looking to refine our home theater setup with a full Sonos surround sound system, and I could use a bit of advice.  I’ve seen pieces of this in other threads, but hoping someone can validate my plan here before I start ordering equipment.Currently I have a BENQ TK800 projector with a Chromecast with Google TV, wired to the line-in on a Sonos Connect feeding to our vintage Macintosh stereo receiver.  I want to go full surround and as wireless as possible. I also have a sentimental attachment to the Macintosh.Here’s what I am thinking:Chromecast 4k plugged into HDFury Arcana Arcana eARC → Sonos Amp Sonos Amp Speakers → Macintosh AUX inputs (stereo phantom center) Arcana HDMI → Wireless HDMI transmitter (OREI WUHD-PRO100-K ?) Wireless HDMI receiver → BENQ projector + Sonos Sub + 2x Sonos One SL for surroundsHere are my questions:First, I assume I can’t use my old Connect as any part of this and need to replace it with the Amp, right? Will this setup give me Atmos or just

I have 3 Sonos amps that are dedicated to 3 separate rooms.  As of now, my speakers are hardwired to the amps.  I can’t figure out how to play different musical tracks via Spotify Premium in separate rooms.  I can play a track in one room or a group of rooms, but not two different tracks in two different rooms.  This should be easy.

Hallo, I have a beam (2.0) en two play:1's configured with my LG tv as a home Home Theatre dolby configuration. Works perfectly for the place in the livingroom where i watch TV: the bench.Otherwise, when playing music from Spotify, i'm normaly not sitting on the bench in front of the beam, so i would like to only use both the play:1's for playing music and have the beam silenced. The beam is not in the middle of the room and destroy’s the stereo sound from both the play:1's. Sound quality for music was way way better before adding the beam.Can the Beam be silenced for music? A seperate configuration for Home Theatre and a second one for listening Music sounds logical right?

When I’m connecting to the Sonos Move using Airplay through the Apple Music app (using an Iphone 13 Pro), the sound is very choppy and sometimes stops playing altogether. When I try streaming YouTube to the Move through the same iPhone, the same exact thing happens. I’ve tried factory re-setting the speaker twice and it still does the same thing! I’ve also reset my router multiple time. Any suggestions would greatly help!

Looking to enhance recently acquired Arc with a sub.System version 13.3.2Just checking if it’s compatible

Hi, Not so long ago I was able to ask different echo devices to play Spotify on different Sonos speakers across different rooms, and music would start playing without cutting in other rooms. Now, when I ask Alexa to play Spotify it will stop playing Spotify on other speaker (previously stated via Alexa) and start it on speaker where I asked.  In sonos app it says - started from Spotify. Is this normal behaviour and can it be changed somehow?  Can't imagine my family asking Alexa to play Spotify and it will stop playing in other rooms? Thanks! 

How can i listen to my own recordings saved on Google drive in my sonos?

Can the ARC upmix a Dolby 5.1 sound to use up firing speakers to create a pseudo Atmos sound?  I know it will not be as defined as true Atmos but I would want the ARC to use all the available speakers for the fullest sound possible.   

Just started tonight, turn the tv or music up and 2 seconds later it’s back down? No Alexa connected. rebooted system and still a problem. Using a sonos arc, ceiling sonos speakers and a sub any ideas?

I had to reset and rebuild my Sonos system today. When I try to add my existing Apple Music account to Sonos via the app on Android, after clicking “I’m Already a Member”, I get a white screen. Nothing else appears. The same thing happens if I select “Start Trial.”Any ideas?

I have a Sonos arc paired with the gen 3 sub connected to my Sony xbr900e connected via arc(not earc) . Everything was working fine until a few days ago and now my audio is constantly cutting in and out. I have swapped hdmi cables, power cycled both tv and soundbar, factory reset my tv, and nothing has fixed it.

Hi all , hope you can help , I'm looking at buying a beam gen 2 bar , I only have sky HD , as the Sonos has 3 channels theoretically will I notice a difference in sound in the Sonos from my 2 channel Yas 306 Yamaha bar , Sonos will be connected via HDMI , Yamaha connected via optical , thanks 

My Move has recently become very unreliable. When I’m using it on the balcony it drops out pretty regularly, however this never seems to happen with my Roam. This evening I was using it in the kitchen, grouped with a play 1 and it just … stopped playing music. According to the app it was still playing and still grouped, but I had no sound. I tried to ungroup it (planning to then re add it) but the app did not respond. I tried holding the play button to group it but it just ‘dinged’ and then flashed orange!  My Sonos app says everything is up to date. I have a linksys velop mesh system that is regularly updated / restarted etc and currently all up to date too, and sonosnet as one speaker is wired in. All speakers except the move and roam are WM0, the portables are WM1. The MAC address for all Sonos items are reserved too. I am wondering if the balcony issue is because the Move is usually connected to a further away velop node (close to where it lives indoors) which might explain the dif

What are the requirements of a HDMI cable that is used to connect Sonos Arc (HDMI Port - i suggest eARC HDMI 2.1) with a Beamer (S/PDIF Port) through the Sonos optical Adapter?

I picked up an IKEA symfonisk bookshelf speaker today and set it up. No issues with WiFi connectivity, apps on Android, iOS and Windows all working. Was able to add TuneIn radio and CBC Radio servies. The only snag is I don’t seem to be able to add some of the other music services I use, including Spotify, Amazon Music or SiriusXM. They don’t even appear in the list! Here is a screenshot of where I would expect Spotify to appear on the Windows app. Same thing on the other apps. Am I doing something wrong? I’ve tried cycling the power on the unit multiple times.   

Hi everyone, does someone knows if there´s a Sonance small aperture speaker? Like de VP40 but for exterior, I’ve look’ed the VP6XT but not the VP4XT. Does someone knows if those exists?

I have a Sonos playbar from 2020, just looking at possible upgrades and it’s saying I’ve upgraded it already. I haven’t purchased any Sono products recently and still using the playbar.Any ideas on this?