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I had to reset and rebuild my Sonos system today. When I try to add my existing Apple Music account to Sonos via the app on Android, after clicking “I’m Already a Member”, I get a white screen. Nothing else appears. The same thing happens if I select “Start Trial.”Any ideas?

I have a Sonos arc paired with the gen 3 sub connected to my Sony xbr900e connected via arc(not earc) . Everything was working fine until a few days ago and now my audio is constantly cutting in and out. I have swapped hdmi cables, power cycled both tv and soundbar, factory reset my tv, and nothing has fixed it.

Hi all , hope you can help , I'm looking at buying a beam gen 2 bar , I only have sky HD , as the Sonos has 3 channels theoretically will I notice a difference in sound in the Sonos from my 2 channel Yas 306 Yamaha bar , Sonos will be connected via HDMI , Yamaha connected via optical , thanks 

My Move has recently become very unreliable. When I’m using it on the balcony it drops out pretty regularly, however this never seems to happen with my Roam. This evening I was using it in the kitchen, grouped with a play 1 and it just … stopped playing music. According to the app it was still playing and still grouped, but I had no sound. I tried to ungroup it (planning to then re add it) but the app did not respond. I tried holding the play button to group it but it just ‘dinged’ and then flashed orange!  My Sonos app says everything is up to date. I have a linksys velop mesh system that is regularly updated / restarted etc and currently all up to date too, and sonosnet as one speaker is wired in. All speakers except the move and roam are WM0, the portables are WM1. The MAC address for all Sonos items are reserved too. I am wondering if the balcony issue is because the Move is usually connected to a further away velop node (close to where it lives indoors) which might explain the dif

What are the requirements of a HDMI cable that is used to connect Sonos Arc (HDMI Port - i suggest eARC HDMI 2.1) with a Beamer (S/PDIF Port) through the Sonos optical Adapter?

I picked up an IKEA symfonisk bookshelf speaker today and set it up. No issues with WiFi connectivity, apps on Android, iOS and Windows all working. Was able to add TuneIn radio and CBC Radio servies. The only snag is I don’t seem to be able to add some of the other music services I use, including Spotify, Amazon Music or SiriusXM. They don’t even appear in the list! Here is a screenshot of where I would expect Spotify to appear on the Windows app. Same thing on the other apps. Am I doing something wrong? I’ve tried cycling the power on the unit multiple times.   

Hi everyone, does someone knows if there´s a Sonance small aperture speaker? Like de VP40 but for exterior, I’ve look’ed the VP6XT but not the VP4XT. Does someone knows if those exists?

I have a Sonos playbar from 2020, just looking at possible upgrades and it’s saying I’ve upgraded it already. I haven’t purchased any Sono products recently and still using the playbar.Any ideas on this?

Hi - I have just ordered a new TV Philips 48OLED806.With my old Panasonic TV I have an old Yamaha soundbar which has multiple inputs - I have for example a Sky Q system and also Apple TV and bluray player.  It’s currently wired so that each of these devices goes directly to the sound bar and I have to select a sound source for whatever I am watching.I am looking at BEAM2 - it appears to have only one input port?Does this mean that the sound will pass through the TV and then from the TV into the soundbar so I only need that one conneciton?If so, does this work and what do I need to watch out for there - I got the impression I have to look for something called ARC?Apologies for the silly questions but I really haven’t looked into this at all since the last time I bought a new TV about 8 years ago! 

Is there a way to order a replacement grill for a Sonos Play:5 Gen 2 speaker?

Long story short, I want to connect sonos roam to a monitor, that has no speakers. Will connecting sonos roam via usb-c to 3.5mm cable work?

Skal bruge S1 appen men bliver smidt over på s2 appen og får der at vide at jeg skal bruge s1 appen 

Hi,I am planning to renovate my apartment.I would like to have in ceiling speaker in my bathroom.I see they are sold as pair, I think only one would be enough in this room.my question is:Can I put on speaker in my bathroom and one other in the kitchen for example.and connect them to the same connect amp but use it as different channel? also what kind of wires do you recomand?and my ceiling will be made from Ba13, would that do the job? Won’t there be vibrations? Should I add like mdf plate on the back of ba13 for better support?Thanks Mael  

Hi there,I’ve read many of the posts on using Port for connecting turntables and older systems, but I’m still not 100% on the right solution.I’m basically looking to add a couple Sonos Ones and a Beam to my TV/Turntable/Apple TV/Nintendo to Receiver set up. I want the option to have everything that’s currently connected to my receiver play through my wired speakers/Subwoofer as well as the new Ones and Beam.  - Do I need to run the turntable into the Port, wouldn’t it make sense to keep the turntable connected to my receiver and somehow line-out everything in the receiver to the Port? -  I’d still switch the receivers source input depending on what device I want to use (turntable, apple tv, nintendo) correct? - And just to mention, I’m currently using an older Sony Str-dh540 (image below) but planning to upgrade that eventually. Is there anything I should be considering when searching for a new receiver for a situation like this? I thought Sonos AMP might be an option, but my TV only h

For those that may have the LG 2020 CXPUA series TVs and are using them with an Arc sound bar and Sonos Amp plus in-wall speakers, do you get true 5.1 surround modes out of the LG’s HDMI eARC?  I realize that this question is probably best posed to LG tech support but the dummies kept reading “2.2 Speaker System” back to me off the website and that wasn’t my question. Will the HDMI eARC send true 5.1 surround modes to the Sonos Arc sound bar and then wirelessly to in-wall speakers through the Sonos Amp?  Or will it be some simulated surround sound?

Hi there!   I see there are a lot of related topics in the forums, but most are from a few years ago so I’m hoping that there’s an update or two that I can take advantage of.  Here’s the set-up I have in my house:3 Sonos Ones + 1 Sonos Roam in 4 different rooms upstairs 2 Sonos Amps controlling 2 different rooms downstairs (1 amp controls 2 in-wall speakers, and the 2nd amp controls 4 in-wall speakers + 1 sonos sub) Each of these 2 different rooms has one Amazon Echo Dot device used to control these speakers 1 Sonos Connect controlling a 3rd room downstairs (not set-up yet, but will be soon) One amazon echo device in this 3rd room as well I have a Spotify family account with 4 accounts - 1 each for me, my husband, and my 2 kids.  I’d like to be able to:Play a single stream of spotify music throughout the house and/or throughout multiple rooms (this can theoretically be done by grouping rooms together via the sonos amp and/or by grouping rooms together via the alexa app) - this works

Hi community,I just bought a Beam Gen. 2 for my LG BX 4K OLED TV (latest LG WebOS firmware installed). The LG BX has HDMI 2.1 (eARC) and I used this HDMI Port to connect the Beam 2.Right after the initial connection and finishing the setup, I noticed a very unstable connection of the Beam which results in the TV constantly switching back and forth between the Beam (ARC output) and the internal speakers. So basically it’s sound coming for 3 seconds from internal TV speakers, then 3 seconds from the Beam, then 3 seconds from internal speakers, …Also I noticed that the whole TV becomes very “laggy” and unresponsive when I use the LG remote as long as I have the Beam connected via HDMI (eARC). The HDMI connection between the LG TV and the Beam seems to mess something up somewhere. When I unplug the Beam from HDMI ARC, TV becomes responsive again via the TV remove.I initially used a new HDMI 2.1 cable for the setup and have tested with a different cable - same result.Quick search indicated

Hi everyone,if I have a Beam plus 2 x IKEA Symfonisk as a surround system, which of the speakers will be the default for music playback when using Beam as a smart speaker?Would it just come from Beam, or could I set the surrounds to ‘full’ and have music playback from all three? TIA

Arc, Sub and ONE surround sound issues with new LG TV - Spotify issuesHello.  I recently purchased a new LG OLED TV and SONOS ARC, Sub and 2 ONE rears.   I’m really pleased with the performance, but I'm having some inconsistencies with the surround sound from Spotify.  When I stream from the App on my iPhone and connect to the SONOS system through Airplay the sound is great and clearly everything is working especially the rear ONEs.  However, when I connect though the Sky Spotify App the sound only appears to be coming through the Arc soundbar and is weak on the rears.  Its better when I connect through the Spotify App on the LG TV (without going through Sky) but its not as strong as the iPhone Spotify App going direct to the SONOS system.  Is there a way I can get full sound through Sky or the TV that is like the quality for the iPhone App?  I think I’ve checked all the settings.  Perhaps going through the TV etc losing the strength or surround element of the SONOS system?ThanksJames 

I bought a new Arc a few weeks ago to replace my Samsung sound bar and then was given a Gen 1 Play 5 which I was hoping to add to and then use as a rear surround. However I now find that the Play 5 only works with the S1 app and thus is not compatible with the Arc.I would like to avoid buying new due to the cost so is there any restrictions or guides as to what play Ones or One SL’s will work with the Arc?Many Thanks.

Sonos ARC (+sub + two SLs) has disconnected from Samsung TV (model QA65Q60TA) after 10 months of no issues, and I haven’t been able to figure out how to fix this.

Hi,I have been using Spotify connect for over 4 years now.  About 3 months ago it stopped playing Spotify.  I can start a song, however 5 seconds later it stops.  If I turn the volume up or down it works for another 5 seconds.  I have updated the software on all devices.  The connect is wired (therefore is not a network issue). All other streaming apps work fine, it is just Spotify that doesn’t work - which is frankly the only streaming service that should work. please help - this is driving me crazy.

ACR HDMI connected to LG ARC input#2 Apple TV HDMI connected to LG input #1. LG sound setting set to ARC output setting. app setup won’t complete TV setup. 

I have a Samsung 65MU6100 4K TV, with Sonos Arc, sub and two Sonos One’s and a new Apple 4K TV box.If I connect the Apple TV direct to the TV I have no problems with anything. All apps work well including Netflix.As my TV will only handle Dolby Digital Plus I also have an Arcana. When I connect the Apple TV through the Arcana all apps work (Disney, Neon etc)  well apart from Netflix – every time I scroll to different shows, or try to stream something, the screen goes black and have no sound for a second or so – very annoying.I have looked on many forums to find a solution but nothing suggested has worked (resets etc).I have made sure all the display settings on the Apple TV unit are the same whether connected directly to the TV or through the Arcana. The only things different is through the Arcana the audio is set to Dolby Atmos.Any suggestions would be greatly appreciated.

I have some local  .Mp3 music and am unable to save a que as a Playlist.  I find the Playlist process awkward. I simply wish to create Playlists from my locally stored music within Sonos that persist. I found several pre-made lists I would like to remove.