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Contributor I
November 21, 2021
Answered

Black Friday offers but not to peope with accounts?

I wanted to buy some stands which are 71.99 on offer on the Sonos store but when I add them while logged in it shoots the price back up to 89.99 in the basket. Anyone else seeing this issue?

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    James L.
    James L.Answer
    Retired Community Staff
    November 22, 2021

    Hi @DanielBirt,

     

    That definitely shouldn’t be happening. I suggest getting in touch with our sales team who can investigate this further for you.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    1 reply

    James L.
    James L.Answer
    Retired Community Staff
    November 22, 2021

    Hi @DanielBirt,

     

    That definitely shouldn’t be happening. I suggest getting in touch with our sales team who can investigate this further for you.

    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.