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Answered

connect gen 1 flickering white light

  • November 27, 2021
  • 1 reply
  • 141 views
B

I have an aging set up of two connect amps and a connect for zone playing, all connecting to hard wired ceiling speakers .

the two amps work fine in their respective allocated room kitchen and bedroom but the connect isn’t working and can’t reconnect despite every attempt. I get a flickering white light. Any ideas? Just dead?

Best answer by James L.

Hi @BG147,

 

If you power down the Connect for 30 seconds and plug it back in, does the light do anything other than flickering white, even for a few seconds? 

If not, please contact our customer care team via phone or live chat as I suspect there’s a hardware issue happening there.

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    1 reply

    James L.
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    • James L.
    • Retired Community Staff
    • Answer
    • November 29, 2021

    Hi @BG147,

     

    If you power down the Connect for 30 seconds and plug it back in, does the light do anything other than flickering white, even for a few seconds? 

    If not, please contact our customer care team via phone or live chat as I suspect there’s a hardware issue happening there.

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