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S1 system has been working fine for years, but now will not connect to music library. So deleted it and trying to reconnect it say s there is a problem accessing the folder and  give error 900 with PC and I pad When I follow the steps and do what it asks on my PC I still get the same error.I had a power cut today so everything has rebooted, it all works in every other way. The system is wired and connect with an ethernet cable.Sonos is up to dateAnyone know what to try next. 

This link here:https://www.sonos.com/en-us/guides/s1clearly indicates that Sonos Voice Control should be possible in the S1 app. Is this something that is “coming” but not yet here? Or is this a mistake?I would love to enable it on my S1 system. 

Dear allGot a SONOS S2  System running version 14.19 running with differnet models. Like Play 1 and ONE SL, Arc, Sub Mini.Using Play 1 as alarm clock. Since the last 10 days the system Alarm chime plays instead of radio station. Seems it take to much time to conect to Tunein or sonos Radio.Workaround e.g alarma set to clock 7.10 → play CHime, alram 7.11 → plays radioOne Sonos One SL this does not happen, the alarm works normaly.  Only on Play one devices.Any ideas. Its is not a Networks or Firewall issue.I assume this is a software issue within the system. Creat disagnose 808257277 regards Adrian

Hello Sonos Community,I have a Sonos Arc soundbar and I have no intention of getting a new set of speaker.  I’m planning to get the Pro-Ject Debut Carbon Turntable (Sonos edition), which has a built-in phono pre-amp.  How do I connect these two? Using Sonos Port (£399)? Or, should I just get Sonos Five (£499)?  Thank you. 

  Hi I have 2 tv's on the ground floor of my house. I have a main TV which has a beam, sub and 2 ones which work well. I want to know if I can add a beam and 2 ones to the 2nd TV and obviously work independently of the main TV (and how I would do that) 

Como puedo borrar todos mis altavoces y empezar desde el principio como si fueran nuevos? Google Translate (Spanish):How can I erase all my speakers and start from the beginning as if they were new?

My S1 app cannot see my Sonos system after upgrade to iOS 16. I have tried reinstalling the app and turning network permissions on and off, but no matter which of my units (mix of new and old) I try to connect, it doesn’t find them. I had similar issues 1-2 years ago when the app suddenly started working again - after an update to one thing or the other I guess. Also my Sonos Move have stopped appearing in the list of Airplay devices on my phone in other apps.

Porque no se oye en dolby atmos mi barra arc, si la tengo conectada por hdmi arc y mi televisor es compatible con atmos?muchas gracias

Por qué no se compaginan mi nueva barra arc con mis altavoces One sl?ayuda por favor

Is Sonos Boost discontinued?? I couldn't find it anymore from TC Acoustic's (the distributor of SONOS for Singapore, Malaysia and Hong Kong) website and got reply from their CS that it is no longer in production...

Hi, apologies if I have missed it but I cannot see my exact question.  I have today got a Sonos Beam 2nd Gen and have connected it to my Philips Android TV.  It connects great and I get true Dolby Atmos sound when that is the only HDMI cable connected. the moment I connect any other HDMI cables to the TV (i.e. blu ray player) the sound switches back to the TV speakers.  Has anyone else had this problem and can they advise me how to resolve it?Thanks

Sonos worked no problem until router password was changed.  I have followed all steps show in support threads several times but S1 app won’t find the bridge even when wired to the router with ethernet.  Please help!

I have my music library on pro-level Netgear NAS, with everything in order. I have a 1 Gb LAN connection to server, so WiFi/WLAN connection problems are not applicable.Every time I get a Sonos update I apply it, get a 1101 Error, apply it again, then gets the message there is nothing to update. But Sonos is updated.However, after every update Sonos cannot access my music library anymore. Doing an “Update Music Library Now” results in an error (after a few minutes, the time varies): “//N//N is no longer available...”However, at (exactly) the same time Sonos has no problem playing the music that happened to be in the Sonos queue (the queue isn’t emptied during an update), which of course resides on exactly the same NAS with exactly the same connection details (that Sonos already has). So “technically” there are no glitches, otherwise Sonos wouldn’t even be able to access the files it is actually playing.The general advice is to remove and then restore the connection. However, if I do thi

I have Sonos S2 set up in a holiday let with 4 speakers and 4 controllers set up as bespoke Sonos controllers using old iPhones and imaze so the phones cannot be used for anything else.this setup is absolutely great and works well.I have set up an extra Sonos account only used for this location and all of the controllers are logged out of the account.However, I am still concerned that guests could fiddle with settings and break the system.It seems possible to go into system and try to downgrade to S1 for example? Is it ?Is there anything detrimental a user (who is not logged in) could do, and if so, would it not be appropriate to either hide or disable some system options unless logged in ?Most users would probably not poke around with the system settings, but setting an alarm is a useful function for example and can only be done within system, but I don’t want to invite users to dig around unnecessarily.

Apple TV HDMI Output -> TV HDMI in TV HDMI ARC → Sonos HDMI/ARC inThe issue/question has to do with the “default” Apple TV audio output mode and what it means exactly.The default setup works fine, the Apple TV remote will control volume via the TV and the Sonos.  In this “mode” the Apple TV Output detects and sets the default output to “TV Speakers”.  What you lose with this setup is that when you put the volume up and down you dont see the little white volume up/down on the screen that Apple TV will show you when it is controlling the volume. An anomoly/bug is that if you leave it muted for too long then the mute command on the apple tv remote wont unmute it and you have to use the app. Now…The Apple TV does see the sonos device, you can go to audio output on the apple device and you will see: Default Device : Receiver Speakers Temporary Audio Output (Which you can manually set) : Sees Receiver Speakers & Sonos Amp these are two distinct selections. If you manualy disabl

My tv is a Samsung QN85QN90AAFXZA. It’s less than a year old and has eArc. Hooked up the Arc and 4K AppleTV but don’t get Dolby Atmos showing during playback in the Sonos app…  It reads “Multichannel PCM 5.1”Known issue?  User error?Any help would be greatly appreciated  Thanks! 

 I would like the TV to be the music hub.So I will connect via eARC to the soundbar (Beam), and from the soundbar to 2 play ones and perhaps a sub for music listening with better stereo separation.   Will this be a problem?

Is the 1”/2.5cm air gap between subs and bottom of sofa an absolute requirement or can the sub work if perhaps the bottom material of the sofa is completely covering the sub??The material has some give upwards, ie it’s not a hard fixed base of the sofa that is pressing onto the sub.  Whilst it may not be ideal I’m trying to work out how much it will impact the sound having no airflow around the sub thanks for your advice and thoughts - oh and “put it out in the open cos it’s beautiful” isn’t really going to help me. Wife wants it hidden and trying to keep everyone happy.  thanks 

Bonjour,Je n’arrive pas à faire la mise à jour du Contrôler sur mon Mac (MacBook Air M1 2020 avec Ventura 13.0.1).J’ai toujours ce message d’erreur Merci de votre aide.Fabrice

I updated my iPhone and Apple TV to iOS 16 and tvOS 16 yesterday. Since then, I can no longer control the volume of my Sonos ARC via my iPhone (with the built-in Apple TV control). Until yesterday I could do that without any problems. I’ve changed nothing other than updating those two OS.Seems like several people on Reddit are having this problem. Is there anyone here where the volume control still works after updating to iOS/tvOS 16?

Could someone from Sonos, who won’t ask 45 minutes of redundant questions and with no expertise in the necessary networking subject area, please reach out to me to help solve my networking issues in the subject line?Thanks so much!

Hi , have 2 already connected Sonos one Gen 1 speakers successfully via 5g Mesh. Just purchased a new Sonos Ray and can't get it to connect to the Mesh whatever I do. What are my advice options to sort out yjis problem please. The Ray will be connected to the TV via optical cable. Regards   

My Sonos system works fine, except for accessing my Music Library located on my MacBook. All the songs, artists, playlists etc. form my library are displayed on Sonos, but when attempting to play a song from the library, keep getting “….can’t find server…. error”. Have tried numerous fixes over time without success. Any suggestions. Thank you.

I have two Sonos one speakers set up as a stereo pair in the lounge. i have just bought a Roam for a different room in the house. However whenever I ask the Roam to play a station or music the two One’s also come on. Is there any way to unlink the Roam from the two One’s so the rooms are Independant of each other? thanks

Playing local files from my Android S10, there are the following problems.1. Playback stops mid-track every few minutes2. The Android S2 app displays a different track to the one the speakers are playing3. The tracks aren't listed (or played) in album orderAny suggestions how to fix it?(Also please accept this standard rant as a Sonos user for almost ten years that it's about time we could stream content directly from any phone app to the speakers like we can with headphones, and yes I know this is not how Sonos works. I wish I didn't have to wear headphones half the time.)