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I am considering purchasing the Sonos Move speaker but I don’t want any voice control. Can the microphone be disabled on Sonos products? Is there a light to indicate when the microphone is enabled?

Hi! Everytime I need to use the app, I have to force. A few times usually. It's Frustrating. Anybody have this issue? 

Bonjour à tous , j'aimerais savoir si je peux ajouter à mon système ( caisson sub , barre de son , et play 1(X2) pour surround J'aimerais harmonisé le rendu de basse dans tout mon salon de 65m2Et c'est t'il une bonne idée 

I have a Sonos Arc + Sub connected to my Samsung S95B eArc HDMI port and connected to the same TV, to another HDMI portM, an Apple TV 4K (3rd Gen). The TV is setup for passthrough and when I increase or decrease the volume it shows Sonos Arc (eArc HDMI). Apple TV shows, in the settings, under immersive audio, Dolby Atmos. From my understanding it everything is properly setup.  When I play content, be it Apple TV+, Netflix, HBO Max, etc..  and press down button on the remote to look at the Info Window it shows it’s playing 4K Dolby Vision but no Dolby Atmos label. As a matter of fact Dolby Atmos label only appears on Apple TV+, very rarely, and then disappears. When browsing for content the apps they do show support for Dolby Atmos. What confuses me is that while playing the content (Apple TV+, Netflix, etc..) the Sonos App shows the Dolby Atmos in both “Now Playing” and System Information. The question I have is: which one is correct? Is Apple not aware it’s playing Dolby Atmos content

Today i bought the Arc.I have an LG TV with earc. (It says Arc)I set the tv settings Earc - on and digital - pass trough.When i start a movie on Disney the tv shows dolby vision. The sonos app shows dolby atmos.When i start the same movie without the Arc i can enable dolby atmos on the tv speakers and the tv shows dolby atmos.Is the arc playing dolby atmos or just dolby vision?

I have a gen 1 beam and recently upgraded my tv from Samsung to Hisense.  Beam gen 1 only has an optical cable.  About every 70 minutes the sound drops out for about 20 seconds and then comes back on.  Didn’t happen with my old tv.  I have done all the software updates and reboots etc.  I am considering upgrading to a gen 2 but worried I will have the same issue.  No dropouts when just streaming music

I have a Symfonisk speaker which I have added some time ago. Due to constant issues with it not being available in the app or for Airplay I have reset it to factory settings and re-added it.everything works fine until the moment when the app tells me I need to register it into my system. This step fails every time.any idea how this can be fixed?thanks

Hi, at our football club, I'm currently extracting audio from hdmi (Digital TV, DVD player and Firestick) and sending to a very loud powered speaker. However, despite the very loud capabilities, the sound doesn't travel well through the club, when there are large groups of people.I need to look at a way to have multiple speakers around the club.  So want to take the audio extract (3.5mm headphone connection) and am wondering if I can either a) split it into multiple Sonos Play 5s or b) send to one Sonos Play 5, and then this can be wirelessly shared to the other Play 5s.   (I'm thinking of getting 3 X Play 5s).Would a) or b) work, and further, would the split signal be strong enough or would I need to use any amplifier?

Problem: My Sony TV and Sonos system work very well with the Sonos system (Beam, Sub Gen 3, pair Sonos Ones) connected through HDMI Arc. Unfortunately,  the TV/Sonos volume always jumps 2 levels at a time when using the remote. eg 2, 4, 6, 8…When I unplug the Sonos System and switch to the Sony to TV sound only, the TV volume adjusts properly, eg: 1, 2, 3, 4...I am using the same remote and have tried several different remotes but get the same incorrect result.I have also tried adding each piece of my Sonos system, checking volume control as I add each piece, but the result does not change, 2, 4, 6, 8...Question: Is there a way to stop the volume jumping 2 steps at a time so I have a finer control of the system volume? I love the Sonos system but would like to improve the volume adjustment with the TV remote.Thanks for any help.  

I have a playbar connected to my Samsung tv using an optical cable, I have since paired a sup wirelessly to the playBar and I use the tv remote to control the volume of the playbar and sub. I have just added 2x architectural ceiling speakers to the same room and connected them to the amp. I went through the setup process but it kept kicking me out the app on my iOS device. I managed to get it visible on the app and manually grouped the amp to the already grouped playbar and sub. The issue I’m having is that the amp will leave the group if the tv is off for a period of time, so I go on the app and add it to the group again, secondly if I change the volume on using the tv remote it only controls the playbar and sub and does not alter the ceiling speakers.I tried connecting the amp to the HDMI port but that made the playbar stop being controlled by the tv remote and didn’t seem to be any better. is there a better way to connect all these components? The amp is located within a cabinet bes

I am trying to setup a new Playbar. I keep getting the error on Sonos App on my phone “There was a problem linking your Playbar to your account”.I have tried Ethernet connection between my Playbar and Router and rebooted the router also. Still the issue persists.

This happens to me all the time. Amazon Music stations that I have added to My Sonos seem to lose their connection to the station at Amazon. When I go to play the station from My Sonos, I get “Requested operation failed. Please try again.” I can go search for the station and play it from there fine. If I delete the station from My Sonos and re-add it, it plays fine.So I don’t think it’s a networking issue. It seems to be a station identification issue. Sometimes it happens with one or two stations, other times all 10 Amazon stations stop working (again, from My Sonos only)It’s annoying because I have to delete each station from My Sonos, the search for each one individually and add it back.  This happens around once every two or three weeks.Haven’t had any issue like this with Pandora.Any ideas?

Currently got a one sl in conservatory getting another for stereo pair,but I would like to test them both with my beam in living room to see how they are as surrounds,how easy is it to just set them up with the beam but then reset them in the conservatory again I'm meaning in the app any help appreciated 

I am having a heck of a time finding any information on how to add my iTunes library to the Sonos app.  I don’t have a computer.  I have found articles on adding with Windows or Mac OS, but nothing about only using iPhone and iPad.  Any help would be greatly appreciated.

Is this too close to the radiator to place Sonos One? It’s the only place for surround sound with my couch.

I currently have a 4.1 setup with Sonos Amp. The two front speakers are passive wired speakers connected to the amp.I want to add a soundbar as the center speaker.Will I be able to disable the left and right sound in Beam or Arc? I want those to be coming from the bigger passive speakers.

Sonos Five the trueplay is lousy the records lose presence and forcefulness even adjusting them do not improve, in Jazz the records have no depth and the reggaeton less and if you turn up the records in the settings the records sound artificial and forced.  It sounds better without trueplay and setting the treble to 2+ and the record to 1+ in case and volume 50, you could investigate please.

I have a Denon AVR-S650H receiver which has wifi/bluetooth capabilities. Can my Sonos Play 5 Gen 1 connect to this receiver via wifi/bluetooth without additional hardware? Trying to connect as rear channel speakers with no success. I do not want to connect via cables or cords to the receiver. My research efforts found that I may need the SONOS AMP

Are sky and Sonos ever going to sort out the sync issue when going through a Samsung TV.Its now been 2 years of having Dolby plus switched off. I turn it back on every few months to see if anything has changed. If no one can be bothered to sort this, its going to be hard, but might be the time to ditch Sonos as the family wont let me ditch sky. Rich 

Hi, I have an existing system with Arc and two Ones. Ordered a Sub that arrived today, but the Sonos app wont let me add the Sub :( In Settings there is a greyed out option ”Add Sub”, when clicked I get a popup message: ”App update required. Update the Sonos app to the latest version. Functionality may be limited until update is finished”.I have the latest version available in the App Store (14.19) already.  Clicking the ”Update” button in the Sonos app leads to a ”Searching for updates” message that loads for about 30 seconds, then an error message with error code 1101. Any ideas? Anyone else having the same issue?        

Hello i have a problem with my cinema system, stuttering surround sound from my one sl’s during listening music from Iphone and watching tv, netflix

I have 2 SONOS Play:5 speakers and want to play music from an external input. I am not connected to WIFI or router so I have 1 speaker playing external input but how can I transmit the audio also to the second speaker ? Can I do this by connecting 2nd speaker with 1st one by using network cable (and still ignore connecting to WIFI or router) ?  If 1. is not possible then I can add the speakers to the WIFI but it is a bit annoying if I am back home that I need to configure them back in my home WIFI. Are the speakers capable in remembering two different WIFI networks ? How do I manage this ?Thanks for feedback. Rudi

Hello everyone, Im looking to get a confirmation on a setup id like to have. I have at the moment:Apple TV 4K (atmos / eARC HDMI) Videoprojector 4K (eARC HDMI)Thingking of gettingBeam gen2 (atmos / eARC) The thing is i want to make sure that i will get the atmos sound with the 3 setup together. Im not sure how to connect everything, i know that i will have to use HDMI as atmos doesnt work with airplay wihtout homepod. So the connection that i thought of is as follow:Plugging the Apple TV to the videoprojector via the regular HDMI port for the videoPlugging an other HDMI cable from the Apple TV eARC plug to the Sonos Beam (eARC) Will this setup allow me to have the atmos sound ? Thanks for the answers.

I've had my Beam 2  Samsung tv, and sat box, for a few months and it all starts up as it should. Occasionally though  I do not get any sound out of the Beam it connects to the TV speakers insteadI have to turn off tv and sat box and unplug TV ( not sat box), wait 20 seconds, plug back in and all is ok again.Anyone? 

i recently installed a mesh tp-link to my home network. I have connected the  sonos boost ,playbar, one, one sl to the new mesh wifi network. It works fine for a few days then most all sonos products drop off and only the playbar remains.  I’ve gone through re setting up to the new mesh network at least 5 times , it all woks for bit then drops off products over time.  Any help appreciated, should I disconnect boost? and just use the new tp-link is that the cause of the sporadic dropping of products ?