I have a 2022 Sonos Arc, Sub, 2x Rear One SL speakers in the TV Area.
When grouping the Sonos Five in the kitchen or Sonos One SL in the Bedroom, both these speakers are cutting out.
This only happens when listening to sound through the TV. (YouTube, regular TV channels etc).
It does not happen when listening to Spotify through the Sonos app.
When speaking to Sonos customer service for the 3rd time this week about the issue, the 3rd person has now confirmed it is not possible to play sound from the TV through more than the Arc, Sub and 2x SL rear speakers (5.1 surround set up).
Any speakers grouped outside of the 5.1 set up will get this intermittent cutting out.
I have even tried Ethernet directly into these speakers from the router. Which I suspect the Sonos Boost will replicate if purchased.
Sometimes it can work without issues and sometimes it’s really bad. More so than not it is bad.
Network speed here is:
150mb Download (Fibre to premises)
30mb Upload (Fibre to premises)
Does anyone have a solution or get around for being able to play TV sound on whole house speakers? (1x Arc, 1xSub, 2x One SL, 1x Five, 1x One SL).
Best answer by John B
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