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Contributor I
November 23, 2022
Answered

My sonos Sub will no longer power on?

My sonos Sub will no longer power on? 

My sub was working fine all then randomly cut off.

Change power outlet as well still no response from the sub. Completely dead, as if no power running to it. At this point I'm confuse on this issue.

Could you please help? 

 

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Lead Maestro
November 23, 2022

Make sure the power cord has been completely inserted into the bottom of the Sub. It may have come loose.

If it still doesn’t power on, I would contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

3 replies

Lead Maestro
November 23, 2022

Make sure the power cord has been completely inserted into the bottom of the Sub. It may have come loose.

If it still doesn’t power on, I would contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
Stanley_4
Grand Maestro
November 23, 2022

Check to insure the cord is fully inserted into the Sub’s socket.

If that doesn’t do anything it is time to call Sonos and get a warranty replacement.

RTay6Author
Contributor I
November 24, 2022

Thanks Stanley_4! Tried that twice. Smh.

Looks like I will be contacting Sonos.