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Contributor I
September 13, 2022
Answered

Volume control on Apple TV (Sonos ARC)

I updated my iPhone and Apple TV to iOS 16 and tvOS 16 yesterday. Since then, I can no longer control the volume of my Sonos ARC via my iPhone (with the built-in Apple TV control). Until yesterday I could do that without any problems. I’ve changed nothing other than updating those two OS.

Seems like several people on Reddit are having this problem. Is there anyone here where the volume control still works after updating to iOS/tvOS 16?

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Airgetlam
AirgetlamAnswer
September 13, 2022

Hmmm, I misread your post. I, too, am unable to turn on my TV set with the ‘remote’ on my iOS 16 iPhone. My suspicion is, that this is a bug in iOS 16, and not within Sonos, since my ‘physical’ remotes work without issue. 

Bruce

11 replies

Contributor I
November 22, 2022

TMM1 and I have exactly the same issue. One TV LG working perfectly, the other stopped managing volume control about a week or so ago. Only difference is one is an Arc tv connection and the other is optical. Tried everything. Sonus people, may not be your fault but you need to figure it out for us. I love the sound of my Sonus products, but as my daughter who is in tech said, “Sonus products suck.” and it precisely for these types of reasons.