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Am I right in  thinking that Sonos Play1 can be used in separate rooms but not as surround speakers with arc ultra sound bar? Connected using wifi not Airplay 

Hi! I’ve bought a new TV (Samsung Q7Fa) which doesn’t have an optical out. I’ve read that I need a HDMI ARC to Optical adapter/converter. I also wan’t to be able to control the playbar volume with the TV remote. Does anyone have a suggestion for an adapter that will work? Thanks in advance! 

I have a Playbar, Sub, and two Play 1 speakers. Recently, although appearing connected in the app, the Sub and Play speakers have not worked - I only get sound through the Playbar. I’ve deleted all the speakers from the network, factory reset and then added again, but with no luck. The app says they’re connected, but I get no audio. Any suggestions as to what to try next?Thanks. 

I’m not sure which way the dot has to go to be on.

Hi everyone, My purchased items for a new kitchen, living & dining area consists of: Arc, Sub(3), OneSL & Era 100. Question is what setup would you recommended for mainly music playing but also surround sound TV? Bear in mind I may place one of either SL or 300 in the undercover outdoor area. Thanks in advance (Drawing below for context)  

Since the last update of Sonos app, 2 weeks ago, when playing tracks using my iTunes library it skips tracks when playlists or complete albums are used.it plays perfectly then there is a pause of about 20-30 seconds and when it resumes it has skipped several tracks usually 2 . I can manually go back to the next track it was supposed to play and it is fine then periodically it does it again.the library is made up of aac and mp3 tracks, about 35000 tracks. Sonos controller on PC windows 10 wifi speed to router 351 mbps. Using Sonos port any help appreciated 

Speakers cutting in and out and making random popping sound

Has anyone experienced their Sonos Move making a clicking sound? 

Excuse my ignorance but I am wishing to play CDs thru a Era 300.I am obviously required to purchase a CD player but can anyone advise if there is a particular brand that is more compatible with Sonos than others.If not, is there anything obvious I should look out for in selecting a brand?i also have a Sonos record deck and am wanting to also play that thru the same Era 300, having previously played thru a Move speaker. Is that possible?Thank You in advance…..

Is there a way to connect my Sonos Sub back to my system it was before now I can’t. It keeps asking me to update it but it was working fine before I recently switched spot to a new portable TVs stand….PLEASE HELP….

I have an Arc with two SL1s I see that Sonos have specials for the large woofer. My question is which is the most compatible for Arc. I understand that Sub 4 is best for Arc Ultra but mine is the first gen Arc. Also Costco have Sub 3  special price of $779 and Sonos have Sub 4 for $719. I assume the more I add on the greater the home theatre experience is. 

I have Sonos arc + sub-mini + 2 ERA surrounds. Sonos arc is connected to LG TV UR8000AUA. when I play you tube videos - sound suddenly turns off. I need to go into tv sound settings to change the sound source. It will automatically switch back to ears sound source and then sound will come back.when I play Spotify music on tv the sound cuts off intermittently when the song plays.i have tried changing various settings but the issue never gets addressed. pls help

My arc volume is low when watching TV but perfect volume when listening to music.

I have a Beam in our bedroom, and another one in my exercise room.  I have reset and setup up both of them.  When I turn on the TV in the exercise Beam, it combines with the bedroom beam.  How do I get this behavior to stop, and make them separate?

I have two Sonos One speakers, along with a Sub Mini, that I use to listen to music in a medium-size bedroom while I lie in bed, the speakers positioned on either side of the bed, at the head of the bed. I just bought two ERA 100 speakers. My original idea was to just replace the Ones, but it occurred to me that I might get a fuller sound using all four speakers. Should I use the ERA 100s as my main speakers and the Ones as additional? Should the ERAs be at my head, and the Ones at the other end of the room, or the Ones at my head like surround sound and the ERAs at the other end of the room? Thanks!

How can I watch tv with sound muted and listen to Sonos radio at the same time?

Hello,  I have recently purchased a new LG G5 OLED tv and a new Sonos Arc Ultra and Sub 4 (+ 2 ERA 100s, not hooked into home theater, they are set up in a different room). I am experiencing audio skipping that is quite frequent and very frustrating. Sometimes it happens every few minutes sometimes 2-3 times night. It tends to be more frequent than not. It happens with anything I stream from my tv, does not happen if I have my xbox hooked up or stream music from my phone. Here is my set up. LG OLED G5 (2025 model), hooked up with Sonos Arc ultra and Sub 4. This problem has occurred when connecting to my tv both through bluetooth and hdmi arc. This issue has happened since day 1 out of the box.  To mention this issue did not happen with my new tv and old samsung sound bar, it only started happening with the new Sonos set up. I love the sound from the sound bar and sub, but the skipping is driving me crazy. This is unacceptable for a $2k sound set up. I will return if issue is not resolv

I had an old Telia router (Fast) and suddenly my Move speakers did not appear in my app. I tried to reconnect and even after a reset they were not accessible nor visible. After I spoke to Sonos support in Norway 🇳🇴 they were aware of the problem with Telia routers, which delivers internet access/subscription in Norway. I followed their advice to contact Telia support who also was aware of the problem with some old access routers. Luckily I could change the router for free. But what a waste of time. Does anyone got a clue of might cause the incompatibility. Has Sonos upgraded security protocols or network lately I wober?

Why does the Sonos Beam Gen2 increases Sony Bravia TV volume by 2 levels instead of 1?How can I fix this? Please help.

I can’t set up my play 5 gen 2 to wifi. I can only Connect it vía an ethernet cable. I ve tried everything and nothing works.

I want to buy era200.   Aim is to upgrade. However price no different with Black Friday deals doing an upgrade.  Is there any point buying as an upgrade.  Can you combine discounts. Thanks

Hi,I want a speaker setup for my smaller living room, where i want to have an Era 100 or the Beam/ray and connect a roam 2 with it. Most of the time they would be playing music side-by-side but i’d like to pick up the roam and take it with me to the bathroom or balcony or wherever. I hear online that there would be a delay when both playing. Would this be the case or are they perfectly compatible? It’s not the newest TV but also not old. It has smart play, but i mostly use it with my apple TV. I usually play songs on youtube or watch netflix. If i connect everything to my apple TV and use it through WIFI is the delay going to be noticable? Also, perhaps the solution would be that normally only the Era is running and only when i want to move i turn the Roam 2 on and take it with me? I would really appreciate some assistance.

Can I conect lg subwoofer without soundbar to sonos amp 

I've been using my Sonos 5.2 setup with an Arc, 2 Sonos One SL and 2 Subs for the last 4 years and its been working great.  I noticed that one of the Sonos One was not connected, decided to do a factory reset and connected it to the system, and it won't show up.  I thought I was doing something wrong.  Kept on redoing the whole factory reset until I realized that the Sonos One was getting added but creating a separate system.  I don't know why this is happening.  So I decided to factory reset all of the devices and connect them one by one.  First the Arc, then the two subs, then the Sonos One and lastly the other Sonos One.  All but the last Sonos One connected to the same system.  And this other Sonos One keeps creating its own system to connect to.  I have been trying to figure this out for the last 2 days and probably have been at it for 10 hours now.  Any help or suggestions will be appreciated.  I have restarted my network, rebooted my modem and router to no avail.

In our Family Room, I have an Arc, a Sub, and an Amp (connected to two Yamahas) to complete a surround sound system. When having guest over, I often want to have music play throughout the house, including in the Family Room, but have the TV (muted) playing a sporting event. On a few occasions I’ve lucked into this setup. But I’d like to know the proper way to make this happen when I need to.