Sonos Play:5(Gen 2) Wi-Fi issue

2 replies
144 views

I can’t set up my play 5 gen 2 to wifi. I can only Connect it vía an ethernet cable. I ve tried everything and nothing works.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

buzzAnswer

Grand Maestro

We cannot rule out a hardware failure.

i suggest that you wire the unit, then submit a diagnostic and contact phone support.

buzzAnswer

Grand Maestro

We cannot rule out a hardware failure.

i suggest that you wire the unit, then submit a diagnostic and contact phone support.

pwt

Virtuoso

Wireless card failure is pretty common on these units; I’ve had 2 from 4 fail.

As buzz suggests, a diagnostic will reveal if there’s an issue.

You can also hit http://192.168.0.31:1400/status/proc/ath_rincon/status (replacing 192.168.0.31 with the IP address of your speaker) for a status dump.

IIRC, the value of ‘PA rail mvolts’ drops from ~5,000 to ~0mV for a failed card.

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

Sign up

Login to the community