Home theater

When connecting the new arc works with radio cannot get the doing through tv ( Sony Bravia)

How do I go about connecting the arc + amp + ceiling speakers to work as a surround sound setup.thanks

I looked around Sonos help articles but still not sure regarding network setup for 2 Sonos Amps with surround so asking the community here. I have the following setup: Family theatreArc - connected via ethernetSub - wireless2x Surround Ones - wireless BackyardAmp powering 2 external speakers - wirelessPassive sub powered by dedicated amp connected to Amp I'm looking to add another Amp to the backyard powering 2 more external speakers for surround sound. Can the 2nd Amp remain wireless along with the existing Amp or does the Amp powering the current front speakers need to be wired using ethernet before I can add the 2nd Amp? Appreciate any feedback here!

Hii need an help. I can’t listen neither dolby plus neither dolby atmos with a new tv lg qned and Sonos arc. i’ve tried everything but the only Signal is stereo pcm. How can i do?

Hi Forum!! Need again help to fix the connections between my LG TV and the ARC, since every time I turn off/onn the tv the connections is lost and have to redo the setup process to gain sound via HDMI ARC. (LG 65NANO886) Already have the last software update, but still have the same issues. I have run a diagnostic which is 11742033711. (The CEC features are off for the blu-ray but the problem still happens) 

Suddenly I noticed a distorted crackling sound when watching TV and listening to music with deep bass.I have tried factory reset and did a new Trueplay configuration.The problem is still there. You think it is a problem with the bass speaker itself?Any ideas? I guess my warranty has expired.Help!

Got home yesterday and I noticed that my arc’s light was cycling a flashing green light then it would go to a flashing white light after. I went on the app and noticed it was no longer connected to my network. when i try to factory reset it does not go through the normal cycle of white to orange to green while holding the button on the back.Only when I let go of the button does it go straight to green. Ive tried multiple different things like leaving it unplugged, attaching an Ethernet cable and nothing seems to work. i feel like my last hope is to call Sonos on monday.Also when i try to connect the sonos with my network through that app the sonos app crashes.and yes i have tried uninstalling the app many timesI have tried two different iphones as well and they both crash the sonos appi would appreciate any help

Had a firmware update tonight for my TV set. Once it was over, my Sonos had an ‘echo’ effect. After investigating for several minutes, I was finally able to figure out that the firmware update for the TV had changed the settings for the TV’s speakers from ‘Off’ to ‘Auto’. Once I turned the TV’s speakers back off, everything was back to normal.In the past, before the release of S2, I’d had Western Digital change my SMB settings on my network drive, also without giving me any notification.  Just to warn everyone…not everything that is audio related is necessarily Sonos related.

Recently bought a beam and SONOS sub mini. Unboxed and went to connect to my Girlfriends TV only to realize its a cheap TV and does not offer optical out, only RCA and SPDIF via coax.Has anyone successfully obtained an audio converter for any sonos sound bars, to convert either the RCA or Coax out, into a converter then Optical out using the SONOS supplied optical to HDMI adaptor into the beam?Trying to get an idea, whether using this would work? Or using a HDMI switch with an optical output. This would then mean audio out only for HDMI devices. I am in Australia where we get free to air TV so i would not get Audio out of the Beam for this as this is connected via Coax from Aerial. Thats fine as i really only want audio for movies which will be comes from an external device. Thanks.

I've just upgraded to the Arc today thanks to the Black Friday deal from the Beam Gen 1 (also have Sub Gen 3 and 2x SL One surrounds) and this Arc sounds terrible! It's thin and somewhat quiet, my surrounds seem massively louder than the arc (I've had to turn them down from +4 to -7 just to balance them) and there's just no punch! My beam Gen 1 seemed much better I'm at such a loss I don't know what to do next. I'm hoping it's just a terrible update as I've swapped between 4.18 and 4.19 I've done the usual retune and this thing is terrible. I'd plug my Beam back in but I've already mounted the new bar and plugged and painted the old screw holes... I guess my next move is to factory reset everything, has that ever worked for anyone? I'm all ears if anyone has any advice?...

Hi- I have had my Beam and two play 1s connected to my tv for a couple of years and had no problems. A week or so ago, I turned the power point off at the wall to save electricity per my electricity provider’s request, and now it won’t play through the tv. Still works via wifi. I’ve changed from optical to HDMI arc and even changed cables. So I guess my question is, do the HDMI ports on these things ever go bad? If so, would that show up in troubleshooting?

I’m looking into purchasing the Sonos Beam Gen2 Soundbar. I noticed in the manual that it should have 30 cm of room on each side. Given my room layout, would it be good to place the soundbar on the edge of my TV cupboard, marked blue? I understand that side-firing speakers should have enough room and not be blocked by the wall. I think that if they were on the edge, the side wall (44 cm) would not block the side speaker.  

I have a gen 1 beam and recently upgraded my tv from Samsung to Hisense.  Beam gen 1 only has an optical cable.  About every 70 minutes the sound drops out for about 20 seconds and then comes back on.  Didn’t happen with my old tv.  I have done all the software updates and reboots etc.  I am considering upgrading to a gen 2 but worried I will have the same issue.  No dropouts when just streaming music

Hi, at our football club, I'm currently extracting audio from hdmi (Digital TV, DVD player and Firestick) and sending to a very loud powered speaker. However, despite the very loud capabilities, the sound doesn't travel well through the club, when there are large groups of people.I need to look at a way to have multiple speakers around the club.  So want to take the audio extract (3.5mm headphone connection) and am wondering if I can either a) split it into multiple Sonos Play 5s or b) send to one Sonos Play 5, and then this can be wirelessly shared to the other Play 5s.   (I'm thinking of getting 3 X Play 5s).Would a) or b) work, and further, would the split signal be strong enough or would I need to use any amplifier?

Bonjour j ai démonté ma playbar pour changer l entrée optique mais ja n ai pas la bonne pièce pour la changer (dlr 1160 n est pas bonne)quelqu un connaît il la référence de cette piecemerci 

I am trying to setup a new Playbar. I keep getting the error on Sonos App on my phone “There was a problem linking your Playbar to your account”.I have tried Ethernet connection between my Playbar and Router and rebooted the router also. Still the issue persists.

Hi, I have an existing system with Arc and two Ones. Ordered a Sub that arrived today, but the Sonos app wont let me add the Sub :( In Settings there is a greyed out option ”Add Sub”, when clicked I get a popup message: ”App update required. Update the Sonos app to the latest version. Functionality may be limited until update is finished”.I have the latest version available in the App Store (14.19) already.  Clicking the ”Update” button in the Sonos app leads to a ”Searching for updates” message that loads for about 30 seconds, then an error message with error code 1101. Any ideas? Anyone else having the same issue?        

Hello i have a problem with my cinema system, stuttering surround sound from my one sl’s during listening music from Iphone and watching tv, netflix

I've had my Beam 2  Samsung tv, and sat box, for a few months and it all starts up as it should. Occasionally though  I do not get any sound out of the Beam it connects to the TV speakers insteadI have to turn off tv and sat box and unplug TV ( not sat box), wait 20 seconds, plug back in and all is ok again.Anyone? 

I've just added a roam to my setup.  It works great, but I've noticed the dolby atmos isn't appearing when listening to music that used to show it. Is there any reason for this?

Hello Community,I’m trying to figure out a way to connect my PS5 and Xbox series X to my Sonos Arc at the same time via a splitter but everytime I go and seach for a splitter they all say they do not support Sonos Arc. Is there a solution to this?  I don’t want to go and unplug my Xbox HDMI cable everytime I want to use my PS5 and visa versa. Any help would be awesome or even a suggestion.  

Hey guys,i just got my sub mini, correctly added it to the system (beam gen2 + pair of ones) but the sub doesn’t play anything at all. Even with the sub level set up to +15, there’s no sound at all coming out from the sub.  tried probably everything, hard reset, connecting via Ethernet, removing & adding again, checking all setup options inside the app, eventually talked to the support but they also couldn’t help. Have to admit I’m pretty disappointed, and looking at other treads on sub mini issues I’m starting to wonder if this is still the memorable Sonos quality (that you pay for) or some mediocre audio brand?

We're having a huge problem with both our speakers. After the TV is shut off (a Sony), and after about five minutes, we get three VERY loud squawks--so loud I jump. The Geek Squad has been out three times but can't fix the problem. Any ideas? This happens on the Arc and the larger one.

Hey Guys, just wondering if anyone else has the same issues or a potential solution. when playing Dolby atmos discs through my LG OLED and Panasonic 4K player, during loud scenes the sounds pops in and out intermittently for about half a second. During quiet scenes, I experience no drop out and I have no issues when playing Atmos tracks through streaming services. I’ve tried changing HDMI cables and 4K players with no improvement.  any suggestions would be great  cheerssteve 

Hi - Trying to set up my LG TV (an older TV) with my beam via the HDMI ARC. TV has option to use external speakers with the ARC. Beam works, and has worked using HDMI on previous TV. Only thing I can assume is the HDMI isn’t compatible with ARC? But not sure that’s “a thing”!any help much appreciated