Home theater

Both my rear home theatre speakers are sonos ones, ie they both have microphones that can be used by alexa. I understand in this situation that alexa will respond only to the right hand speaker. Can I reconfigure this so that alexa will respond to the left speaker? If so, how do I do that? TIA ... Greg 

Hello, I just bought a soundbar Sonos Arc 5.0 Dolby Atmos and it seems to have some conectivity issue when I commute between the TV and a MI Box I am using. It only works on one of them and when I commute between the devices Sonos does not output the sound anymore, the sound is output by the device itself (only after the commute).My current setup is:Samsung TV UE48J5600MI BOX 4 -> connected to HDMI  (STB)Sonos Arc 5 -> connected to HDMI  (ARC)Xbox -> connected to HDMI (MHL/DVI)Is there anyway to solve my problem ? And make Sonos output for all devices ? Thank you !

I got a pair of era 300s a couple of weeks ago and placed them on top of 2 different furnitures that were at different heights and distance from the optimal listening point. After trueplay tuning the speakers sounded as if they were at the same distance and the overall atmos effect was very apparent and magical. However, the stands that had been in backorder finally showed up yesterday. After mounting and retuning trueplay, the sound completely changed. The height channels are now vey thin and have lost power. The surrounds are more apparent and almost distracting. To be fair, I have placed the stands right behind the couch as advertised in the sonos site pictures. I’m wondering if the speakers can detect the stands the same way the Arc detects the wall mount and change it’s profile to compensate. Anyone else having this experience with similar setup? BTW, here’s what I have: Arc, Sub gen3 and 2x era 300 (On stands now)

Samsung TV only supported PCM and DTS Neo 2.5.AppleTV 4th Gen (A1625) does not have optical output.Sonos S1 Playbar and Surround Sound only support Dolby Digital.Solution: Use J-Tech Digital (JTDAT5CH) and digital Optical Output set to 5.1 to Playbar.               Connect HDMI Output to Samsung TV.Works great.

Replaced my 1SL with pair of Era 100 for surrounds was watching Netflix and whole sound cut out, like muted. Video was on a ATV4K still playing had to pause and exit all the way out to main menu restart the show to get sound. Watched some regular cable tv and doesn’t appear to be doing it that way. 

After suggestion by @Corry P in the  Sonos Era 300 wall mount positioning post, where we discussed the issue of ERA’s 300 “center speaker” not playing at all, while added as surrounds.I asked this:@Corry P I don’t want to “reach”, but couldn’t there be a toggle to enable the “center driver” for example only for music?Something like the Surround Audio — Music Playback feature.So at least in music scenarios, ERAs are not “crippled” in surround setup. Because in “stereo” standalone mode without ARC, they sound much better in my opinion. Corry P replied:Hi @Majo133 Perhaps - I recommend you start a new topic making this point and it will be marked as a feature request. Thanks! I am therefore creating this post marked as “Feature request” and i am requesting feature described below. Feature to be added:“Allow user to manually enable center speakers of the ERA’s 300, if they are added as surrounds to the ARC/BEAM + SUB setup.”This could be added for example only for music playback, to the se

Hi I have the Arc soundbar and sub mini in my living room which has high ceilings (about 16 feet). Can you please share any recommendations on things I need to do to get the ost optimal performance from Sonos set up? Also is it important to leave a 4” space between the TV and Arc soundbar?

Hello everyone, I have had a dilemma for a few days. I currently have a sonos play bar + sonos sub gen 1 + two play one gen 1. I wanted to keep my sub and my play ones and buy a sonos amp and kef r3s and possibly add a second gen 3 sub later and maybe a turntabel. But since I saw the era 300 I wonder if I should not take the sonos arc with the era 300. I know that in my initial idea I was going to have a 4.1 and with the arc we are talking about dolby atmos. Has anyone ever tried or owned these products? my use will be 90% for videos and 10% music. THANKS

are the new Era 300   compatible - as rear speakers -  with a Playbar?   Thanks   

"I don't see my product."Did factory resetBrought Android phone near unitConnection via EthernetUsing latest release & upgrade of Sonos 2 ControllerDid power on resetNo new router or network

EDIT: Wrong TV model number, it is KDL-48WD65xI am buying a soundbar for my old mom, to make voices more clear in movies and series.She has an Apple TV 4K gen 3 (the new model) which she uses for watching everything.The TV is a KDL-48WD65x from 2016 which is only used as a monitor for the ATV.The TV has 1 HDMI ARC port, it supports Dolby Digital Plus.So I am guessing the setup would be:AppleTV 4K > TV HDMI 2  - TV HDMI 1 (ARC) > Sonos Beam Gen 2 HDMICan’t find mentions of audio passthrough of dolby signals, so not sure if the TV is compatible?Is this guaranteed to work, or are there possible pitfalls with a TV this old? Link to TV manual:https://www.sony.co.uk/electronics/support/res/manuals/4584/45847741M.pdf

5.1/Atmos stopped working for some reasonWe have an Apple TV4k, Arc, Sub and 2 x 100s which have been working fine for the last week. I came downstairs tonight to watch TV and I fire up Netflix and I cannot hear anything. Apple menu sounds work and so does the Netflix logo, menu clicks but as soon as I start a show I get video but no audio. I checked if there was an update available on the sonos app and nothing. I checked on the ATV and there was so I updated and was hoping for the best but still no luck. Soundbar is connected to eARC and audio pass through is enabled on the TV. If I force the audio output to stereo it works but if I force it to 5.1 it stops working. However if I open the HBO Max app and watch say Tenet it plays fine in 5.1. I am at a loss here! Any help would be great!

Hi,I have purchased a Sonos Arc and sub mini. Can you please advise on the appropriate EQ or any other settings in Sonos app so that I can get an optimal performance from the Sonos combination that I have.

Hi There,I am mounting my Arc and am wondering if I can mount above my TV.  If mounted above the TV, the arc will be 4 feet below the ceiling - does this give enough space for optimal performance? -Mike 

Can I connect 4 Sonos One speakers to my existing Sonos Arc & sub? If so, what is the limit of speakers (Sonos one) I can connect to my soundbar and sub to play simultaneously?  I already have two Sonos Ones paired as surrounds to the arc and sub. I just want to know if I can add more. 

Hello,I have an Open Living room where ceiling is 9 ft high and my setup is as follows.85” Sony TV 950HArc2 ERA 300Sub Gen 2 left side is sliding glass door / partial wallsitting position medium window / partial left ERA 300 is placed then right side other ERA 300 this point is open concept will I experience Dolby AtmosThank you     

I have just attached my new Sonos arc to my Sony A1e and the only audio input I see on the arc is Stereo pcm. I have tried testing films from both an Apple TV plugged into the Sony tv and the Netflix app on the Sony tv but I get the same result . I know the Sony only has ARC, not eARC, but I would have expected to at least get Dolby digital into the  Arc. Any ideas what connections or settings I can try?

Hello, My currently set up in a medium size bedroom: Beam 2, Sub Mini and 2 One SL’sI want to stick with Beam 2 and Sub Mini as I think it enough for my room, but I would like add more enhances surround sound when playing Atmos content. My question is: Worth upgrading my One SL’s to Era 300’s? Since the Beam 2 does not have Up firing Speakers will the 300’s still work well?  Thanks!  

I have 2x era 300 as surround speakers with my arc and sub and I understand my system should now be able to generate 7.1 channels. I'm trying to get this out of my PS5 whilst playing games, however the Sonos app keeps displaying 5.1. So is this a bug? Am I really getting 7.1 instead of 5.1? What am I missing here?

can't turn on microphone on sonos arc

I've just upgraded 2 x One SLs to 2 x Era 300s as rears in a home theatre set up (Arc plus 2 subs). Initially I had stands, but have replaced them for wall mounts, in my opinion way better! The speakers can go closer to the wall physically, and you lose the 'ET' effect.My question: there's lots of wood in this room, and I wondered whether a larger rug, or even a rug with some acoustic absorbing material underneath will improve sound. What does everyone think? Thanks! 

 Would a One SL be recognized and effective as a rear center?

Hi have a new Samsung Frame TV in the living room and the one connect box is in the closed cabinet right next to the TV. My Sonos AMP set up is inside my media room which is on the other side of the house from the living room. The Sonos AMP is currently connected to my 5 ceiling speakers in the living room. That is working perfectly.Now I want to get the Sonos Amp connected to my Samsung frame so I can run the TV audio to the ceiling speakers. The one connect is in the cabinet next to the TV and inside the cabinet I have a RG6 coaxial female port and then I have a Cat6 port. Both of these hook ups run directly into the media room across the house where my Sonos amp is stored. I need to use either the coaxial hook up or the CAT6 hook up but I cannot figure out the best set up.Currently I have tried this set up:I plugged an optical audio cable into the Samsung one connect box and put the other end in this switch that I found on Amazon (Optical-to-Coaxial or Coax-to-Optical Digital Audio

I’m considering buying a Sonos Arc, and feeding TV audio to it with the optical connection, but I’d like to get an answer to this question:  According to the user manual, you can “program a TV remote to control the Sonos volume”, however  it also says that “Only one remote can be programmed to control the Sonos home theater speaker at a time.”.  I will need to control the volume with either of 2 remotes; however, one of them is a programmable which emits the same control codes as the other, with regard to raising, lowering, or muting the TV volume.  My interpretation of what is going on when you “program a TV remote to control the Sonos volume” is that the Sonos is learning what codes the remote uses for the volume commands, and that therefore any number of different remotes could be used for volume, as long as they send the same volume codes.Are my assumptions correct, and is anyone successfully doing this?  Thank you. 

I have a Playbar and 2 x Play:1 set up in a surround sound configuration.  this has worked seamlessly for years.  in the past few months the surrounds lose their connectivity and when the mute button is pressed on the Play:1s just flashed amber.  I either have to unplug the speakers from the mains and re plug in or remove them from the S2 app and set up from scratch.  This nows happens every 2-3 days.I’ve installed a new wifi router that hasn’t fixed the problem and re-installed my Sonos system from scratch and the surrounds are still losing connectivity.Have any other users had this issue and resolved?