Hi,
I've been using a Sonos Playbar and a few Play 1 speakers for many years now for a 5.0 type configuration. For playing music we mostly use a handy iOS device and this works very well. Occasionally the nearby Windows 10 PC hooked-up to the Bravia TV is also used to play music on the local NAS, using the Sonos windows application.
After a recent upgrade of the motherboard and a higher gen Intel CPU, I've noticed some strange occurrences with the NVIDIA HD audio drivers freshly installed on the “new” upgraded desktop PC. Some problems encountered : (1) Audio cutting out when booting the PC, (2) some crackling/popping sounds when playing YouTube videos, (3) booting the PC and finding my audio settings in the sound panel reset to default stereo, 16-bit 44.1KHz (this happens 70% of the time), and generally a problematic audio output coming from the NVIDIA graphics card that’s going to the Bravia TV via HDMI (and to the Sonos Playbar via optical).
Not ever suspecting that the Sonos windows app might cause some conflict with the NVIDIA HD audio drivers, I was looking at other possible sources of conflicts between windows drivers. Reinstalled many times, including previous drivers from last year, did not solve the audio issue. There always seemed to be a way for the HD audio to loose quality, or reset to default stereo or just be switched of at bootup, or become distorted when moving the mouse over a video playing… One sure thing though, launching the Sonos app on the PC and playing music or audio test sounds etc, never seemed to cause any sound fidelity issues to the hearing, which further confirmed my cabling and hardware must be fine, and it must be some software driver issue on the PC.
I then decided to just uninstall the Sonos desktop app (as we can always use the Sonos iOS app) to see if this changes anything. It appears since I’ve done this I don’t seem (so far so good) to have any more NVIDIA HD audio problems any longer.
I am not sure why but there appears to be a conflict between the installed Sonos application on Windows 10, and the other HD audio drivers (NVIDIA in my case, or maybe the generic HD audio that’s supplied with Windows 10 or both). In any case, I am now watching if the HDMI audio is now “stable” and clean, as I never had this issue with the older MB that I upgraded from … (or maybe I did but it was too subtle to notice …) I’ve also tried a third-party app from the MS Store and this lets me play music on the NAS library like I did before etc…
I am wondering if anybody else has had issues with audio quality playback on Windows PC with modern HDMI graphics cards installed, and with the Sonos windows app installed ? For some reason I am (was) having audio quality issues when the Sonos app was installed, and uninstalling it seemed to have resolved (for now) the NVIDIA HD driver issue.
Is there possibly an updated version that one could use ? Has this possible audio conflict been observed before ? There must many users of Sonos speakers and NVIDIA RTX graphics cards to have possibly raised the likelihood of this possible driver conflict with the Sonos windows app ??
Cheers, Citizen