Home theater

HelloLast week I received a brand new subwoofer gen3. I noticed though that on the right driver there is an approximately 0.5” excessive glue between the cone and the suspension. Looks like stitches or leakage from the attachment procedure. Is that an imperfection that can compromise the sound quality now or in the future?Thanks 

New issue popping up out of nowhere after many months of seamless play. I have Arc+two Era300+sub mini hooked via eARC to REI switcher which also houses the AppleTV+ epson projector. Formerly, I could play anything on AppleTV with ease and would control volume thru Sonos app and if I felt listening to music (also via Sonos app) I could change to that at any time. Now, music plays fine thru Sonos app but anytime I crank up the projector with AppleTV --it’s silent OR it makes this very quick squeeeek type of noise instead of the clicking while navigating thru app icons on the AppleTV menu. And if I click on any show (Netflix, D+ etc) it’s silent. The only workaround has been airplay and changing “audio output” settings to “temporary audio output” and selecting the Sonos “media room” designation - but that’s via airplay and not thru the Receiver speaker/REI/atmos setup. Any ideas on how to fix this weirdness?   (the only workaround so far is unplugging and re-plugging the REI unit...wh

My Play 1s work fine paired together and the sub-mini works paired to them, however once I pair the Beam 2 they stop and sound only comes out of the Beam 2. True-lay doesn’t work because it says speakers cannot be heard. 

I just bought my whole Sonos sound system a few months ago when the era 300s launched! About a month ago the system started randomly disconnecting and reconnecting to my TV in the middle of watching things. The sound will just randomly cut out, the light on my Arc and Sub will turn white, and then 45 seconds later the lights will turn green and it will reconnect. The system is connected via eARC to my TV, and my wifi is not going out. I have tried everything at this point… turned the router on and then off, powered off the arc/sub/my 2 era 300 surrounds to try and recconnect, and changed the HDMI cable. I’m not sure how to fix this issue! 

I installed an ARC with 2 OneSL speakers on my DirecTV satellite system a few years ago with no issues.  I had to replace my internet home gateway and DirecTV set top box just recently due to a bad electrical storm in the area.DirecTV sent a technician out after I replaced the fiber gateway to replace my set top.  The video works fine, buy I cannot properly reconnect my Sonos system after running through the DirecTV remote set up menus.  I’ve made several attempts, and had their technical support on the line during these attempts.The ARC is not listed on DirecTV’s audio set up menu list, and I’ve tried all other choices with no luck.  Any help this forum can offer will be greatly appreciated!

I have a projector in the TV room I currently send audio to a BT speaker via a transmitter directly to the speaker. I have a pair of SONOS play 5's, which do not have BT. Is it possible to send the audio signal through the BT transmitter to the SONOS with a BT receiver or something better? Thanks for the help.

Hi, has anyone else noticed the recent update has reduced the sound from the Era 300s in a surround setup with the Arc? The volume seemes much lower and less oomph to it? I’ve even re-tuned the truplay to no effect. I have to now increased the EQ settings to almost max on the surrounds to get the same output from them as prior to the update?

Hello everyone, I’m desperate, I have no sound at all coming from my Beam 2, the sound is coming from the projector only. Here is my setup:Amazon Firestick 4k Max [The Player] EPSON TW7100 [The Projector] Sonos Beam Gen 2 [The Sound System] Feintech VAX04101 [The HDMI eArc Pass Switch] On the HDMI 1 port of my projector : Amazon Firestick 4k MaxOn the HDMI 2 port of my projector : Feintech VAX04101  On my projector screen, when I put the source HDMI 2, I have pictures from Sonos (see picture 1) On my projector settings, the “Audio Out Device” is on “AV System” and in “Device Connections” we can see “AV System : Sonos Beam : HDMI2” (pictures 2 and 3) On the FeinTech VAX04101, everything seems okay (picture 4), “HDMI OUT (ARC) TO TV” port connected to my projector HDMI 1 port and “1 ARC TO SOUND” port connected to Beam. On the Sonos app, when goin

Hi all, symple question here: can I pairing one Sonos Play:5 gen2 and one Sonos Five, to form a couple of surrounfld speakers or a couple of a stereo speakers? Are they compatible?Thank you very much.

Hi all!  Hi I have a problem with my hda 931 because I have a tv without HDMI earc so no Dolby Atmos in my sonos arc and I read that hda 931 will solved my problem. I have an apple tv and in my sonos arc appears pcm 7.1 no Dolby and no Dolby Atmos. - Apple tv connected to input HDMI hda 931- Hdmi output soundbar hda 931 to Sonos arc HDMI input- HDMI output tv hda 931 to HDMI arc tv input All my HDMI cables are 2.1Apple tv audio settings with change format NO and Dolby Atmos YES I don,t know what can I do more... But i don,t have Dolby or Dolby Atmos 

Hi all,i’ve a surround system composed by 1 sonos arc + 2 sonos one sl as rear channesl. Sometimes i play music from youtube videos from my tv and i get worst experience compared to playing music directly from the app. I’m not talking about youtube lower audio quality but the “problem” is that audio is beign played by the tv and processed to play also on rear channels from a stereo pcm source (with sonos trying to figure out where sound should came from, for example voice on front and some background on rears). That result in audio getting a lot worse than playing music from sonos app and rear speaker set as “ambient”.Is there a way to manually tell the system to threat audio from tv as per “music” source? If not i think that would be a nice addition to the system because it is possible to also reproduce music from the tv non only movies or tv programs.I hope i’ve be clear enough.Thank you.

All brand new products - Arc soundbar, Sub, and Amp.  The Arc and Sub set up easily and are working well.  The Amp refuses to configure as surrounds.  I can successfully add the amp as just Stereo speakers and it seems to operate properly in that mode but if I try to add it as a surround it fails each time. All three components are connected via WiFi.  I’m not sure where to start with troubleshooting.  

Hi ,I have the beam gen 2 + sub mini and wanted to add 2 x Era 100 which I did, I cant say thay I feel the difference by adding Era 100 to get more out of it. the both Era 100 cant be heard ( only a little and doesnt  change much if the volume is high ) and there is almost zero effect on surround even watching movies via apple TV with Atmos.they do better work when listening to music on stereo mode but surround is def. not what I was expecting.any other here using the same and not happy with it ? 

I read quite a few posts about using multiple hdmi and the sonos arc, but I think my use case is a bit unique because of a very long hdmi run, so arc is not supported. I am looking to get multiple devices connected to my projector, but want to use a wireless sonos system as audio for all devices.  The HDMI run is quite long like I mentioned, so I cannot use eARC with the projector without having to have the converters to ethernet, so just wondering if anything makes what I am looking for possible:  We do not really need anything fancy in terms of surround, just literally trying to figure out how to use the arc for sound with all these devices far from the projector. Any help would be super appreciated. EDIT: I should mention that we do not currently have an AVR, I am not sure if any AVR

When watching movies the voice level is really low in comparison to the music. Can this be adjusted?

I have an Arc that I am playing with a Sonos sub and would like to add a single Era 100 as a rear channel as I don’t have room for two. Will it pair? I realize that having a single rear will not give me true DOLBY atmos but I don’t have room for two rear speaking. Will the system allow me to pair a singLe rear?

Each time I change the channel on my TV, Beam loses connection to the remote and I can’t change the volume level. If I jump to the Netflix app and get back to TV, it works again until I change the channel. If I only use apps and jump to other apps this does not occur.Something seems to be wrong on my TV source or settings. Has anyone had this issue in the past and did you find a solution? This is truly annoying!My TV: Samsung UE65MU7000 (2017)

I have a strange issue. My Beam very often fails to connect to Philips TV (65Pus 7601). From configuration point of view everything is correctly connected (HDMI ARC etc). This issues appears occasionally and is quite annoying. When I had previous sounded (Denon) it never happened. What I need to do is to disconnect Beam 2 from Power and connect again. Then after 15-20 seconds sound is on. Did anyone of you experienced similar problem? As I wrote this problem appears occassionally. Like every 3rd time. 

I can't stream my music via Bluetooth or wifi. Google is now removed. The beam and arc are now officially walled gardens. Lame

Need to set up different TV TO my Besm

Hi, I have 2.1 system connected to a Denon PMA 30 amplifier that I want to connect to all the Sonos speakers we have, so I’m looking at the Sonos port.However one difficulty is we also have a projector that connects to the amp by Bluetooth when we use it (so not permanently)Is it likely that we’re going to suffer from lots of input shenanigans going this route, or can the Sonos Port switch inputs itself on an amp?

I have just added a pair of Era 300s to my Arc + Sub to replace the Ones I was using.  I have just tried a 7.1.4 test tone via an App on my Apple TV and when testing the up firing speakers both the front (Arc) and rear (Era 300) play at the same time when playing either the front or rear Atmos/ceiling speaker test tone (right or left). These should work independently right? Or do they operate in a .2 configuration rather than a .4 setup?

I am based in the UK and have just had FTTP installed. Part of setting up the Erro router, supplied by my ISP, was to reconnect my Sonos equipment. The Play 5, Play 3, Roam and Arc soundbar  are all connected, over wifi and are working. I have a Sonos sub and 2 Play 1’s that according to then Sonos app are connected over wifi, and in fact are working, as they produce sound.However in the networking listings from the Erro it shows that the Play 5, Play 3, Roam and Arc soundbar have a full wifi signal, (excellent). However the listing for the Sonos sub and Play 1’s are “greyed out”. I am correct in thinking that as the Arc has a full wifi connection and it is “bonded” to the sub and Play 1’s, it causes this issue? Not a major issue for me, just trying to understand the logic behind it all. The sound for the Lounge surround sound system is awesome.  

This feature request is for user-variable level control for the ARC speech enhancement effect.My TV audio setup is currently ARC+2xONE SL+Sub(gen 3).I’ve tuned and enabled TruePlayWith speech enhancement off, I find the speech level is a bit buried in the rest of the audio. I tried speech enhancement and it works great, but it feels like it’s about twice as much as I need. The speech is very intelligible, but is too emphasized (along with some other sounds) for my needs and comfort.So, I propose that the Speech enhancement level be adjustable, similar to treble and bass controls (but with only positive range of adjustment).Thanks 

I have an older plasma tv with no hdmi arc. I am using optical and was curious if there is any way around this?